If you're searching for a pet store that offers both convenience and high-quality products, look no further. This store has been a game-changer for me as a pet owner, with their extensive range of top... See more
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Recently bought smaller bag of Tribal to try when camping. Both dogs on a raw food diet but I can’t carry much frozen food in small freezer. They like Tribal so much I’ve invested in a large bag whic... See more
I ordered a fairy expensive ball £6:45 the one in the picture is purple the one i received is green, green is the colour of grass, grass is where no doubt the ball will be lost within days as soon as... See more
Company replied
Some of our order was cancelled and the first we knew about it was in the form of a refund after the other items had been dispatched. Would have like to have been offered an alternative, same product... See more
Company replied
Company details
About Big Dog World
Written by the company
The UK's leading specialist in supplies for large and giant breed dogs.
Britain's Friendliest Business - 2014 Semi-Finalist.
Young Business of the Year - Winner (2011 Surrey Business Awards).
Premium dog food at discount prices from brands such as James Wellbeloved, Eden, Arden Grange, Orijen, Acana, Carnilove, Tribal, Taste of the Wild, Barking Heads and Nature's Menu, all with Next Day delivery.
Large size accessories including dog collars, harnesses, beds, coats and more. Tough dog toys and chews, plus products for health, grooming and training.
Great value prices and friendly reliable service!
Britain's Friendliest Business - 2014 Semi-Finalist.
Young Business of the Year - Winner (2011 Surrey Business Awards).
Premium dog food at discount prices from brands such as James Wellbeloved, Eden, Arden Grange, Orijen, Acana, Carnilove, Tribal, Taste of the Wild, Barking Heads and Nature's Menu, all with Next Day delivery.
Large size accessories including dog collars, harnesses, beds, coats and more. Tough dog toys and chews, plus products for health, grooming and training.
Great value prices and friendly reliable service!
Contact info
Unit 4 Rudgwick Brickworks, Lynwick Street, Rudgwick, RH12 3UW, Horsham, United States
- 0203 2896809
- info@bigdogworld.co.uk
- www.bigdogworld.co.uk
3.0
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Big Dog World
Hi Leigh, thanks very much for your review. We really appreciate it.
Reply from Big Dog World
Hi Kamila, thanks very much for your review. We really appreciate it.
Excellent service and delivered on time
2 July 2021
Reply from Big Dog World
Hi Kelli, thanks very much for your review. We really appreciate it.
Good accurate advert and delivered…
Good accurate advert and delivered within the specified time frame; excellent service. Will definitely use again and highly recommend them.
22 June 2021
Reply from Big Dog World
Hi Robert, thanks very much for your review. We really appreciate it.
Excellent product delivered very quickly
16 June 2021
Reply from Big Dog World
Hi David, thanks very much for your review. We really appreciate it.
Great service.
14 June 2021
Reply from Big Dog World
Hi, thanks very much for your review. We really appreciate it.
Reply from Big Dog World
Hi Gail, thanks very much for your review. We really appreciate it.
I bought a Petloader
I bought a Petloader. Really helpful advice over the phone and, once the thing was in stock (it was on pre-order from the States), prompt despatch. Overall, an excellent experience and I would thoroughly recommend Big Dog World.
24 May 2021
Unprompted review
Reply from Big Dog World
Hi Jack, thanks very much for your review. We really appreciate it.
Dog shampoo
Like this product nice smell and great coat conditioner always soft after wash
21 May 2021
Reply from Big Dog World
Hi Margaret, thanks very much for your review. We really appreciate it.
New collar.
New collar.
The collar arrived on the day we left for our holiday so couldn’t try till we returned. The collar is well made but unfortunately too wide for our dog.
Will have too be returned.
15 May 2021
Reply from Big Dog World
Hi Patricia, thanks very much for your review. We really appreciate it.
Excellent Service from Big Dog World!!
I have now ordered twice from Big Dog World and I have been impressed on both occasions.
The first time the order got mixed up but one email to Big Dog World and they sorted it out for me.
The second order was delivered promptly and I could not be more pleased with the service I have received.
14 May 2021
Unprompted review
Reply from Big Dog World
Hi Mark, thanks very much for your review. We really appreciate it.
The dog bed was superb & a very good…
The dog bed was superb & a very good size for a German shepherd dog,the service was excellent & quick,so pleased I would definitely recommend big dog world.
7 May 2021
Reply from Big Dog World
Hi Louise, thanks very much for your review. We really appreciate it.
11kg dog food
Ordered Friday evening and purchase arrived on Tuesday just as it said. It was packaged 📦 really well.
I have no complaints at all and would order from Big Dog World again 👍👍👍👍👍
4 May 2021
Reply from Big Dog World
Hi Jeni, thanks very much for your review. We really appreciate it.
Can't fault them
Can't fault them. Fast delivery, very helpful when I rang to say I had ordered the wrong size kibble grain, changed it immediately.
1 May 2021
Reply from Big Dog World
Thanks very much for your review. We really appreciate it.
Very efficient and timely delivery
Very efficient and timely delivery. My dog loves the food
30 April 2021
Reply from Big Dog World
Hi Linda, thanks very much for your review. We really appreciate it.
Successful purchase.
Very pleased with my purchase and prompt delivery by DHL. First time of using Big Dog World and it won’t be my last! Thankyou.
30 April 2021
Reply from Big Dog World
Hi Liz, thanks very much for your review. We really appreciate it.
Bought this collar for my newfie…
Bought this collar for my newfie absolutely gorgeous good value for money quick delivery great quality
22 April 2021
Reply from Big Dog World
Hi Isabel, thanks very much for your review. We really appreciate it.
I am not happy with my order I am…
I am not happy with my order I am trying to get intouch with the company no reply this is not exceptable
21 April 2021
Reply from Big Dog World
Hi Irene, thanks very much for your review. We really appreciate it.
Dog collars
We have dealt with this company twice now and have been pleased with response times and the quality of the products purchased will not hesitate to use them again
7 April 2021
Reply from Big Dog World
Hi Jan, thanks very much for your review. We really appreciate it.
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