Charlie Bigham's Reviews 1,136

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers had a great experience with this company. Many customers consistently praise the delicious and high-quality meals, often comparing them favorably to restaurant dishes or authentic takeaways. People appreciate the excellent taste, flavor, and consistent quality across various dishes, finding them to be a fantastic value despite the price. The convenience of these easy-to-cook meals, often considered superior to other supermarket options, is also a significant positive for many. However, some customers also noted a decline in quality and care recently, particularly regarding the chicken in certain dishes and the overall flavor of some new offerings. There were also concerns about the increasing prices and reduced portion sizes, leading some to question the value for money and express disappointment with the amount of main ingredients like chicken or prawns. Additionally, a few reviewers mentioned issues with packaging leakage and the high salt content in some meals.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with the taste and... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the excellent... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing dissatisfaction, citing... See more

Value for money

Reviewers highlight ambiguous aspects of value for money, with many expressing disappointment over high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Charlie Bigham produces several delicious “stand-bys” for one diner, shame you can’t freeze them but they are useful for a quick grab on the way home, that is if you can find them now that my local T... See more

Company replied

Rated 4 out of 5 stars

I sent CB a suggestion regarding their meal and I immediately got a positive reply. What a refreshing change that they take on board customer suggestions and hopefully act on it. We enjoy their meals... See more

Company replied

Rated 4 out of 5 stars

We love the king prawn and scallop risotto, it's absolutely delicious and it's frequently on my food order. However, two littles niggles: the juices leak out of the wooden tray very easily (due to th... See more

Company replied

Rated 4 out of 5 stars

Tasty meals, much better than many takeaways and cheaper too, although prices have crept up lately. Have also noticed the high salt content of many meals; this may be to compensate if they have starte... See more

Company replied


Company details

  1. Food Manufacturer

Written by the company

Ever since 1996 we've been making delicious food with all the care that you would if you had the time. After all, what better way to spend an evening than chatting, laughing and sharing a wonderful meal? Turn off the phone, dim the lights and crack ...


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great food of very high quality

Great food of very high quality. However, very disappointed that we can no longer find the lovely Vegetable Tikka Masala in stock anywhere and nor is it shown on the website - has this dish been discontinued or is it a temporary shortage.

7 February 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Tim, thank you so much for your review and for your kind words about the quality of our food.

We’re sorry to say that the Vegetable Tikka Masala has sadly been discontinued. We know how disappointing it is when a favourite dish is no longer available, but we’re very grateful you took the time to let us know how much you enjoyed it.

Rated 4 out of 5 stars

Butter chicken & rice 😋

Butter chicken & rice were lovely, (almost as good as my local Indian restaurant) I wonder if instead of rice it could come with a small naan, it would make a nice change

15 January 2026
Unprompted review
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Reply from Charlie Bigham's

Hi Annette,

Thank you so much for your lovely review — we’re thrilled to hear you enjoyed the Butter Chicken & Rice, especially with such high praise comparing it to your local Indian restaurant!

We love your naan suggestion too!

Rated 3 out of 5 stars

Really love the vegetarian lasagne

Really love the vegetarian lasagne. Very tasty. But vegetarian choice is very limited. This means I can't buy Brigham's meals very often. It's also a shame as eating more plant based meals is good for everyone's heath and good for the planet.

16 January 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Lorraine. We appreciate your feedback on our vegetarian range. We’ll be sure to pass your comments on to our chefs for consideration as we continue developing new dishes. Thanks again for taking the time to share your thoughts with us!

Rated 5 out of 5 stars

Not what I wanted in Tesco!

Have been trying to find Charlie's Steak & Ale pies in dishes for a very long time. My nearby Tesco Extra only ever seem to have items in the cardboard dishes.
I eventually found them in Waitrose but in another town, approximately 8 miles away. Mind you, the trip was worth it!

3 February 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Elly, We’re so glad you’ve been reunited with our Steak & Ale Pies, it sounds like quite the mission, but we’re delighted the trip was worth it!

Thanks so much for taking the time to leave us a review.

Rated 5 out of 5 stars

Great products

Great products, easy to cook and a super wide variety of choice

7 February 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Graham, thank you for the brilliant review, much appreciated.

Rated 5 out of 5 stars

The meals are delicious

The meals are delicious, so easy and time saving. Also, great ingredients. Not like other ready meals

6 February 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Laura, thank you so much for your kind words — we’re thrilled to hear you’re enjoying the meals and finding them both delicious and time-saving!

Rated 3 out of 5 stars

Well the ingredients that age are used in…all your products

Well the ingredients that are used in all Charlie Bingham is of a very high standard: however I have noticed that the prices have gone up considerably and portion size have gone down : also I have tried some of the new lines not to impressed brought the new beef wellington £30 tried very nice but our local butcher makes one and is very good but £5 cheaper , I have always used your products a couple of times a week but now it’s a couple of times a month.

1 February 2026
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Thank you for taking the time to share your feedback — we’re really pleased to hear you value the quality of our ingredients.

We truly appreciate your support over the years and hope we’ll still be able to provide dishes you’ll enjoy in the future.

Rated 5 out of 5 stars

Very tasty

Very tasty. Crispy potatoes. Easy cooking for an 85 year old. And, I like the wooden trays. I'm using a couple for storage.

5 February 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Margot. Thank you so much for your lovely feedback — we’re delighted to hear how much you enjoyed the dish, especially the crispy potatoes!

It’s also wonderful to know the cooking was easy and that the wooden trays are getting a second life — what a great idea.

I’ll be sure to pass your kind comments on to Charlie and the kitchen team.

Rated 4 out of 5 stars

Something different

Bought the new dish, Prawn and Scallop risotto for the two of us. I have to say it was delicious. Lovely flavours. Whilst I agree the portion size is not huge, this is probably the size we should be eating rather than what we want. Yes it was £10.95 but we spend a lot more on a takeaway. Love the fish pie too. Only eat fish so can’t comment on the other dishes.

31 January 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Jacqueline. Thanks so much for your lovely review — we’re delighted you enjoyed the Prawn & Scallop Risotto and our Fish Pie too! We really appreciate your thoughts on portion size and value, and we’re so pleased the dish hit the mark on flavour.

Warmest thanks for your support!

Rated 5 out of 5 stars

I've been obsessed with Charlie…

I've been obsessed with Charlie Binghams since discovering them for myself. I'm chronically unwell, mostly bedridden, live alone and depend on ready meals as I can no longer prep and cook a meal. I’ve tried so many ready meals but they are all the same, even the finest ones, very heavy, very mass manufactured and as a lady with a massive grissly mince phobia, very poor quality.
Charlie B’s have meant I can actually enjoy a ready meal! Not only enjoy it but LOVE every mouthful! No more mince phobia here!! I've never once had to fish out any grissle.
As someone else commented, yes they're a bit more expensive but… you really do get what you pay for and personally I'd prefer to pay more for something I'm actually going to enjoy.
On the cons side, as there is one, it's the packaging!! Pleeeeease sort it out 🙏🙏 I understand what you're trying to do with it but it really isn't practical at all! I don't have a cooker, I have a 12 in 1 Ninja Combi which I can bake in as you would a normal oven but because they are compact I can't get away from the element which means the wood sets on fire. I currently buy extra foil dishes which I have to decant in to (as I need the disposable element). Please please consider a change to foil dishes. 🙏🙏
As a side note aswell, I freeze my meals and cook from frozen every time with tin foil over until last 15mins. I obviously cook it for longer (approx 50mins) but they are just as scrummy! 👍👍👍👍
Thanks

9 February 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Sharon, thank you so much for leaving such a lovely and thoughtful review. We're so glad you're enjoying our dishes and long may it continue. Very best wishes.

Rated 5 out of 5 stars

I have been a fan of Charlie Bighams…

I have been a fan of Charlie Bighams from the beginning. Being coeliac it is difficult to find glutenfree options. The quality of the curries is fantastic as is the flavour and I buy these all the time if I crave curry but there is little else in the range that is suitable.

9 February 2026
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello Edna, thank you so much for getting in touch — and for your long-standing support of our meals.

We’re delighted to hear how much you enjoy our curries, and we really appreciate you sharing your feedback regarding gluten-free options. We understand how important this is, and I’ll be sure to pass your comments on to Charlie and the kitchen team for their consideration.

Rated 5 out of 5 stars

When in England

When in England, my go to supper is one of Charlie’s! My all time favourite is the Fish Pie…..but lots of others could take this honour…..Green Thai Chicken Curry for example…..Chicken Ham and Leek Pie…….the list is endless……enjoy ))
Valentine Villiers

15 August 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Thank you so much for the lovely feedback Valentine, we're so happy to hear how much you're enjoying our dishes.

Rated 4 out of 5 stars

Not sure what has happened, Come on Charlie, pull your socks up

Not sure what has happened, last three items I have, lasagne, and a couple of Thai curries have been very disappointing. I didn’t even finish the lasagne, sauce just tasted like canteen fodder. Curries are lacking any style that they used to have. Along with the price creep I think you need to go back to old values and ingredients, clearly these are lacking.

6 February 2026
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello John. I’m sorry to hear you’ve been disappointed with your recent meals.

If something isn’t quite right, please do get in touch with us directly at hello@charliebighams.com — we’re here to help and would be happy to look into this further for you.

Rated 5 out of 5 stars

Consistently excellent

Consistently excellent. I use the fish pie and lasagne regularly. I think the price is fair because the quality is always excellent and always consistent. I don't usually use pre prepped food. I usually make from scratch. Charlie Bingham meals are the exception. Simply add a vegetable or salad and you have a quality meal.

30 January 2026
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello Simon, thank you so much for your lovely feedback — we’re delighted to hear how much you’re enjoying our Fish Pie and Lasagne.

It means a lot to us that our meals are the exception for you, and I’ll be sure to pass your kind comments on to Charlie and the kitchen team.

Rated 5 out of 5 stars

New! Moussaka!

We tried the Moussaka for the first time. It was delicious! There was plenty of for two of us, we liked the potato with the avocado and lamb mince.

7 February 2026
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello Mary, thank you for the kind review. We hope you continue to enjoy our dishes.

Rated 4 out of 5 stars

I have always rated your products very…

I have always rated your products very highly and kept a few in my freezer for emergencies or when i am busy and want a tasty meal.
More recently things have changed -not with the product quality but in the size of the portions and the price.
I recognise that food producers want to make their products more affordable in these ways , but the changes are now making me think twice about value for money and buying less.

9 February 2026
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello Maurren, your feedback is important to us, and I’ll be sure to pass your comments on to Charlie and the wider team.

If you ever do have any issues or questions about a specific dish, please don’t hesitate to get in touch with us at hello@charliebighams.com — we’re always here to help.

Rated 4 out of 5 stars

Especially love the fish pie

Especially love the fish pie. Best there is and pleased it doesnt have prawns in as I don't really like them.
It is difficult to serve to look good on a plate.
I always add extra grated cheese on top as I think it improves it enormously- really the little bit CB put on is hardly worth the effort. Overall although relatively expensive it is a tasty quick meal

5 February 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Carole, we're so pleased to hear that you enjoy our Fish Pie. Thank you for taking the time to let us know.

Rated 5 out of 5 stars

We tried Sicilian chicken with potatoes…

We tried Sicilian chicken with potatoes which was delicious, very tasty , would certainly buy again

2 February 2026
Unprompted review
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Reply from Charlie Bigham's

Thank you so much for the lovely review Jean. I hope you continue to enjoy our dishes.

Rated 5 out of 5 stars

Chicken tikka massala is delicious

Chicken tikka massala is delicious. Portion size is good for under a fiver per person. Last time I had enough left to stick in a scotch pie case for a lovely wee lunch.

22 January 2026
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello, Thanks so much for the lovely review — we’re really glad you enjoyed the Chicken Tikka Masala, and we love the idea of turning leftovers into a wee lunch!

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