Charlie Bigham's Reviews 

1,192
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers had a great experience with this company. Consumers frequently praise the delicious flavours and restaurant-quality meals that make quick weeknight dinners feel exceptionally special, convenient, and satisfying. People often mention the thoughtful packaging presentation and reliable fresh ingredients that elevate everyday dining right at home. Some reviewers were not happy with the declining portion sizes, noting that recent meals contained noticeably less meat or fewer seafood pieces than originally expected. Consumers also mentioned that the creeping price increases significantly reduced the overall value for money, making frequent purchases much harder to justify over time. Additionally, a few buyers experienced overly strong spices or occasional recipe inconsistencies that detracted from enjoyment.

What people talk about most

Product

Users describe ambiguous feelings about the product, with many consumers praising the delicious flavors,... See more

Quality

People report ambiguous experiences with quality, as many reviewers enthusiastically praise the delicious... See more

Price

Reviewers mention deep dissatisfaction regarding the expensive price and shrinking portion sizes of the... See more

Value for money

Reviewers highlight ambiguous aspects of value for money, with many consumers praising the delicious flavours... See more

User experience

Consumers find user experience to be ambiguous, as some reviewers describe overall satisfaction and praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tasty meals, much better than many takeaways and cheaper too, although prices have crept up lately. Have also noticed the high salt content of many meals; this may be to compensate if they have starte... See more

Company replied

Rated 4 out of 5 stars

I have always rated your products very highly and kept a few in my freezer for emergencies or when i am busy and want a tasty meal. More recently things have changed -not with the product quality bu... See more

Company replied

Rated 3 out of 5 stars

We've been buying Charlie Bighams meals every now and then for years and have always been very happy with them until recently. Today we had the Chicken Tikka Masala and noticed a significant decline i... See more

Company replied

Rated 3 out of 5 stars

Red Thai Curry had too much chilli for our liking, although good quality, which killed our apetite and resulted in food being thrown away. Also a pity that ready meals everywhere (although not this o... See more

Company replied


Company details

  1. Food Manufacturer

Written by the company

Ever since 1996 we've been making delicious food with all the care that you would if you had the time. After all, what better way to spend an evening than chatting, laughing and sharing a wonderful meal? Turn off the phone, dim the lights and crack ...


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(1,192)

191 reviews in the last 12 months

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Rated 1 out of 5 stars

BARELY ANY CHICKEN IN THE TIKKA!!!

We got the Chicken Tikka Massala for 2. Those wooden boxes they are practically empty. 5-6 small pieces of chicken in them, a bit of sauce and one box of rice. Ridiculous for the amount of money paid! Obvs they are all about making money, otherwise you would treat your customers with more respect... it is only chicken, surely can afford to make it more appealing and put some actual CHICKEN IN IT!!! Disgusting! Is this how you, CHARLIE, eat at home? Cause we don't! Will never buy again and none of our families as well. Make our own! Absolute rip-off! Shame on you!

14 January 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Corina, this is really disappointing to hear and we’re very sorry about your experience. We’d be very happy to help and look into this for you — please could you email us at hello@charliebighams.com so we can take some details and put things right.

Rated 5 out of 5 stars

Absolutely delicious for a supermarket…

Absolutely delicious for a supermarket ready meal, and we especially loved the packaging!

8 January 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Joanne, thank you so much for your lovely review, it's made our morning! I hope you continue to enjoy our dishes.

Rated 5 out of 5 stars

Have tried 2 meals so far and they are…

Have tried 2 meals so far and they are by far the best my husband and I have come across. Salmon parmigiana, steak in red wine

2 January 2026
Unprompted review
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Reply from Charlie Bigham's

Hello Helen, thank you so much for the lovely review. We hope you can try more of our dishes soon. Thank you

Rated 5 out of 5 stars

Delicious meals

Delicious meals: we eat them probably once a week.

3 January 2026
Unprompted review
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Reply from Charlie Bigham's

Hello David, thank you so much for the lovely review, we really appreciate it. We hope you continue to enjoy our dishes.

Rated 5 out of 5 stars

Recently tasted the Chicken Jalfrezi &…

Recently tasted the Chicken Jalfrezi & Pilau Rice dish. The flavours were amazing - it was so tasty. It felt like I was eating freshly cooked, authentically made Indian food.
I’m won over. I shall never buy the cheap, mass produced and highly processed cheaper versions ever again.

26 December 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Lynne, Thank you so much for such a lovely review, we’re delighted to hear how much you enjoyed the Chicken Jalfrezi & Pilau Rice. Knowing it felt freshly cooked and full of flavour really means a lot to us.

Thanks again for taking the time to share this feedback.

Rated 3 out of 5 stars

Ignore instructions

Chicken Jalfrezi Absolutely lovely. You’re so wrong on your cooking details. Not suitable for air frying you say. Totally disagree. Chicken Jalfezi in air fryer for 19 mins. Rice in microwave for 3 mins. You’re totally missing the point of a meal that can serve 1 or 2 people quickly. Majority or people have air fryers these days. I’ve done cottage pie, fish pie, your curries and all have been amazing in an air fryer. No need to turn on the big oven

22 December 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Neil, thank you so much for the feedback — we’re really pleased to hear how much you enjoyed the Chicken Jalfrezi and that it worked so well for you in the air fryer.

We appreciate you sharing your experience. At the moment, our cooking instructions are based on methods we’ve extensively tested, but we know many customers successfully use air fryers too. We do have more information around cooking methods and why we give the guidance we do on our FAQs here: https://www.charliebighams.com/faqs

Rated 1 out of 5 stars

Sharing his love of food..Just selling sauce

I bought two different meals, a chicken jalfreze and Thai green curry, for 2 people. while the sauce tasted nice. Sadly the chicken in them wasn't even enough for one. There was a Ridiculously small amount of chicken about a goujon and that's meant to do 2 people! Ridiculous. They charge more than the average so I thought I would be getting something better than Iceland. I've just read the label and it states 19% chicken. So divided by 2 that's 9.5% each. My 7 yr old eats more chicken than that. Is that how little you would eat in a meal Charlie?

15 December 2025
Unprompted review
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Reply from Charlie Bigham's

Hello. Thanks for your review, we’re really sorry to hear you were disappointed with the chicken portions in your meals. That’s not the experience we want our customers to have. Please do get in touch with us at hello@charliebighams.com so we can look into this further and help put things right.

Rated 2 out of 5 stars

Chicken tikka masala was a nice taste…

Chicken tikka masala was a nice taste but not great overall. Not sure how you can justify the price bearing in mind I had the oven on for 30 minutes to cook it and portions were not very big. The chicken was soft and not generally a lot of texture to it. I can buy a good quality cooked ( no cooking by me) meal for about double the price from a local takeaway but the portions will be at least twice as big and feed two. May be I’m a grumpy old man and not your regular customers . Anyway you may take on board what I’ve said and best of luck.
Use by date was 22 Dec. Batch I0F

15 December 2025
Unprompted review
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Reply from Charlie Bigham's

Hi Andrew, I’m really sorry the Chicken Tikka Masala didn’t hit the mark for you on portion size and overall value. We do aim for generous, balanced portions and the best quality ingredients, so it’s genuinely helpful to hear where you feel we’ve fallen short. I’ll make sure your comments are passed back to Charlie and the kitchen team. If you’d be happy to drop us a note at hello@charliebighams.com with the use by date and batch code from the sleeve, we'll be able to help you further.

Rated 5 out of 5 stars

Just had the macaroni cheese for one

Just had the macaroni cheese for one. I cook from scratch daily so to find I can have day off is great. Great food. No nasties - thoroughly delish

14 December 2025
Unprompted review
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Reply from Charlie Bigham's

Hello. What a lovely review - thank you! We’re so glad our Macaroni Cheese could give you a well-earned night off! That’s exactly what we hope for.

Rated 4 out of 5 stars

Good feedback service

I sent CB a suggestion regarding their meal and I immediately got a positive reply. What a refreshing change that they take on board customer suggestions and hopefully act on it. We enjoy their meals and based on what a takeaway would cost, they are reasonably good value given the quality. We've had quite a few chicken dishes and always found the chicken tender. Although they recommend oven to reheat, I use my air fryer on the 'bake' function. I usually add a couple of Bhajis (GF) as an extra perhaps this is something Charlie could offer?

11 December 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Jay, thank you so much for taking the time to leave this lovely review. We really appreciate your kind words and your thoughtful suggestion -feedback like this genuinely means a lot to us. We’re so glad you enjoy our meals and find them good value, and we’ll be sure to pass your idea on to the team.

Rated 2 out of 5 stars

Boiled Chicken????

Tried the Butter Chicken Curry after reading good reviews but we were very disappointed. It was very bland and the sauce quite sickly. The chicken seemed like it had been boiled as it was very sloppy.
The only good part was the rice. Definitely will not buy it again.

6 December 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Alan, thanks for taking the time to leave a review, and we’re really sorry to hear the Butter Chicken Curry wasn’t to your taste. We always want our dishes to be full of flavour, so we’d love to look into this further. If you’re happy to get in touch at hello@charliebighams.com, we can help and make this right.

Rated 5 out of 5 stars

Just had my first Charlie Bigham's meal…

Just had my first Charlie Bigham's meal - Thai Green Curry. Delicious, tender chicken, really enjoyed it, and will certainly try others. Thank you for your wholesome ingredients.

5 December 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello Janet, thank you so much for your lovely review! We’re delighted to hear you enjoyed the Thai Green Curry and found the chicken tender and delicious. We’re very proud of the ingredients we use, so it’s wonderful to know that came through. We hope you enjoy trying more of our dishes soon!

Rated 2 out of 5 stars

Quality going downhill

I only buy Charlie Bigham meals when they are o offer, which they regularly are. At nearly £10 for two they are vastly overpriced. I used to like the cottage pie, fish pie, lasagne a lot, but feel that quality and care have been going down recently. I hve just tried the "new" Thai Panang curry - and it is awful - bland and oozing bad quality. Sad to see how company's commitment to quality seems to be turning into a strategy for brand marketing and profit maximisation.

4 December 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Reinhard, thank you for taking the time to share your feedback. We’re really sorry to hear that your recent dishes, especially the Thai Panang Curry, didn’t meet your expectations. We take a lot of care in our kitchens and your comments will be passed straight to our chefs so we can look into this further. If you’d like us to help directly, please do email us at hello@charliebighams.com so we can look into this for you.

Rated 5 out of 5 stars

At last a ready meal with flavour (and real food)

I honestly can't understand the negative reviews. I've tried several of the meals available and I've absolutely loved them all. The size is perfect for one person who's eating a sensible meal size.

For a couple of options each week for those lazier days, these are fantastic value and the flavours are 🤌

No supermarket versions will survive with these on the shelf next door.

1 December 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello, thanks so much for the lovely review! We’re really happy to hear you’ve been enjoying our dishes and that they’re hitting the spot on those easier days. We’ll make sure to pass your kind words on to Charlie and the kitchen team.

Rated 1 out of 5 stars

Had the fish pie ,rubbish

Had the fish pie , just a punnet of mashed potato, very small pieces of salmon, very little else, far to much salt content and as for feeding 2 adults, ridiculous.
Will not be buying this again

29 November 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello David, we're really sorry to hear this. Our Fish Pie should have a generous mix of fish, so it sounds like something’s gone wrong. If you could email us at hello@charliebighams.com
with the use-by date and batch code, we’ll be very happy to look into it and help.

Rated 2 out of 5 stars

Ttinyhe meals are tasty

The meals are tasty, but tiny, more like a starter portion. So for the money not worth it.

24 November 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello William, thanks for the review — we’re glad you enjoy the taste, but we’re sorry to hear the portion size didn’t hit the mark for you. We really appreciate the feedback. If you’d like to chat more, feel free to reach us at hello@charliebighams.com

Rated 1 out of 5 stars

Charlie Bigham's or Charlie Small-ham's?

Charlie Bigham's or Charlie Small-ham's?! How dare they charge £6.99 for "Red Peppers with Romesco", which turned out to be some sloppy red peppers with a scattering of crumb & a few almonds? Their dishes are SMALL & EXPENSIVE!
And does "Charlie" really exist or is he a fake marketing personality?

15 November 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello, we’re really sorry to hear you were disappointed — that’s certainly not the experience we aim to give our customers. Charlie is very much a real person, and he’s closely involved in our kitchens every day, making sure our recipes are just right.
We’d really like to look into your feedback properly, so if you could drop us a quick email at hello@charliebighams.com
we’ll be more than happy to help.

Rated 1 out of 5 stars

Bought a Charlie Bingham paella the…

Bought a Charlie Bingham paella the worst I have ever tasted very tomartery no safron included awful obviously hes never had a real paella

19 November 2025
Unprompted review
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Reply from Charlie Bigham's

Hello Lesley, we’re really sorry to hear that our paella missed the mark for you — that’s certainly not the experience we want our customers to have. We’d really like to look into this properly and make it right, so if you could drop us a quick email at hello@charliebighams.com
with the use-by date if you still have it, we’ll be very happy to help.

Rated 2 out of 5 stars

Oh Dear, gone down hill sadly

Its a real shame, I used to LOVE any Charlie Bigham meal, but they've all gone pear-shaped and nowhere near as nice as when 1st started - meaning, they're probs now massed produced, therefore, lost that lovely home-cooked taste.
Plus, huge price increases- I'll probably stop buying these in future, what a shame, was my "go-to" for a tasty quick dinner!🤔🙁- honestly just gave my fish pie to the cat! Whereas I used to love it🤭

15 November 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello Zena, we’re really sorry to hear you’ve been disappointed recently — especially after being such a loyal fan of our dishes. It’s upsetting to hear we’ve fallen short of the standard you’ve come to expect. Please pop us an email at hello@charliebighams.com so we can look into this further and help.

Rated 1 out of 5 stars

My wife and I had a chicken tika…

My wife and I had a chicken tika massala and was very disappointed with it we have tried the fish pie and that was very nice

15 November 2025
Unprompted review
Charlie Bigham's logo

Reply from Charlie Bigham's

Hello Richard, We’re really sorry to hear that the Chicken Tikka Masala didn’t hit the mark for you — that’s not the standard we aim for, especially when you’ve enjoyed our Fish Pie. We’d really like to look into this and make things right.

If you could please drop us a quick email at hello@charliebighams.com, including the use by date from your packaging if you still have it, we’ll be more than happy to help.

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