Big Mamma Reviews 19

TrustScore 2.5 out of 5

2.3

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Company details

  1. Restaurant
  2. Italian Food Shop
  3. Italian restaurant
  4. Online Food Ordering Service

Information provided by various external sources

Big Mamma restaurants are laid-back trattoria serving the most authentic Italian food. We buy all our products in Italy. We cook 100% home made. With love.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

19 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

London hyped rubbish

I have to be honest, I have been to Barbarella, Ave Mario, Gloria and Circolo Popolare (no choice of my own) and every time I have been so disappointed. You get roped in by the decor online, as well as 'influencers' who are just promoting what is popular, then when you get there it is completely underwhelming (aside Barbarella, they're aesthetic is pretty cool). Most of the time there is a separate seating area to what is advertised online. The food is so mid, each time I have tried something different and it is so bland, which some people may enjoy because its subjective, but for the price point... over £20 for pasta is criminal anyway, but if it was good I would accept it, however the blandness has been consistent the past 4 times I have been. I have to say the pistachio martini is absolutely lovely, but other than that, I wouldn't bother wasting your time or money, there are so many cool and authentic Italian restaurants out there without the big price tag, dont fall into the influencer and popularity trend

15 February 2026
Unprompted review
Rated 1 out of 5 stars

an absolute disorganization

they organised an interview with me, originally the interview was settle for Friday 14 February, on Thursday the day before they postponed the interview on Saturday, on Friday 14 they postponed again the interview for next week and i told them "fine for me i'm in holiday i got all the time you need" i recive a text from them on monday 17 telling me that they would Interview me on Wednesday 19, on Tuesday 18 recive another text telling me to postpone the interview on Thursday 20.
Finally Thursday 20 February came, i waited all morning so i decided to text them in the afternoon asking what time they would like to interview, never got an answer back
they texted me after 5 days without saying sorry, something, ANYTHING just saying "So are you still interested"? obviously i said no and then i have to even recive an email saying "that i wast select for the job for lack of experience"

22 February 2025
Unprompted review
Rated 1 out of 5 stars

Not worth it,

Place is lovely decorated and staff friendly that's it.
Kensington high street
Food choices on menu limited and pizza dry and boring too many onions on it. Toilets were a mess and dirty. Went to McDonald's after as still hungry. Better option is Circolo popular better options on food and value for money.

16 February 2025
Unprompted review
Rated 1 out of 5 stars

Big Mamma…big mistake!

Our children purchased a substantial voucher for us for Xmas. However we only spend about £100 average when we go there. The website states that each voucher has to be used in one go, which our children didn’t know when they purchased it!
I have emailed the Big Mamma team and after many reminders we eventually got a response stating they won’t exchange the voucher for smaller ones.
This is such a shame as it would cost them nothing to do so and we would like to continue using and recommending them to friends. However, if they do it honour our further request this will be the last visit there!

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Do Better Ave Mario - it’s 2024!!!!

What’s going on Ave Mario Covent Garden? This was the second time my party of mainly Black and Indian women were placed at a table right at the back of the restaurant - on the same dark and dingy table in fact. Have your concierge team been told to put POC on this same table every time? I scanned the main restaurant and not one POC was seated in this area again, just white peiple. I arrived early for a joint special birthday celebration. We had requested when booking to be sat in the main restaurant. The staff greeted me with disdain, speaking in Italian first (how disgustingly rude) as if arguing about what table we’d be given. I was given this long rambling explanation as to why they couldn’t possibly seat us in the main restaurant. I left as the table wasn’t ready with the distinct feeling that we would be seated in what I can only be described as the worst table in the whole restaurant, away from everyone and with no lighting (it actually looked worst than the last time I was sat there).

I’d forgotten how disappointing it had been the last time to be sat there. I was the one who suggested to this group of friends that we go there as the food is so delicious. This time when they did indeed seat my group on this same terrible table I kicked up a fuss, no way, it’s our birthdays and I’m not having this happen especially as we passed empty tables along the way in the main restaurant where we could have been seated. The final straw was when a better table was filled with guests soon after us. I asked why did this group get that table over us - no acceptable answer was given so the manager was called.

We were reseated immediately in the main restaurant where funnily enough they suddenly had a table. We were quite prepared to withhold paying the service charge. I am bitterly disappointed that this kind of profiling is still happening in 2024 soon to be 2025. Our money is just as good as anyone else and we intend to spend it elsewhere from now on. Ave Mario you need to do better, this kind of racist and fascist stereotyping is unacceptable. It’s a pizzeria at the end of the day, get over yourself!!!

20 December 2024
Unprompted review
Rated 2 out of 5 stars

Food came long before drinks/water

Food came long before drinks/water. Some of the staff were quite rude not even trying to listen to what I was asking - just said it’s not them but another person. Dessert came right away after main course. No time for a pause. Waited long to pay. All in all - quite bad service. Not worth the hype- Pink Mama Paris

11 July 2024
Unprompted review
Rated 4 out of 5 stars

Nice restaurant with delicious food - but no english menu!

My family and I went to Big Mamma's restaurant called "Pink Mamma" last week.
The food was amazing, we ordered some of their different pizzas and pasta. You could really fell that the chefs were really passionate about the food and put some work into it. The food also looked incredible.
We were so lucky that we were able to get a table on the top floor which was absolutely stunning.

The reason why I am only giving them four stars, and not five, is that they did not have an English menu which made it quite difficult to figure out what they offered. Our waiter did not speak English either so we had to sit and translate the menu ourselves which took some time. Our waiter seemed a bit like he did not really care about his job and was a bit too relaxed.

I would definitely recommend Pink Mamma if you are in Paris and hungry for some delicious Italian food, but be prepared to spend time on translating the menu if you cannot read French!

25 May 2018
Unprompted review
Show reviews in all languages. (19 reviews)

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