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Rated 1 out of 5 stars

DarkObit events never work when they are introduced. Almost always they are unplayable wasting your resources, beyond server performance issues the game mechanic issues aren't addressed too. For examp... See more

Rated 2 out of 5 stars

drakensang online 5 star game hellishly ruined by new chinese devs, if I wanted to play a p2w mobile type of game with no updates but gambling packs I would play AFK Journey worth mentioning... See more

Rated 1 out of 5 stars

Old DSO player, bought premium tons of times. Came back end of last year → got 1 month prem, no visible auto-renew, and they had deleted the cancel button. They charged me anyway. Made a ticket same... See more

Rated 1 out of 5 stars

The devs of the games are interested in 1 thing and that's MONEY! not the players, not the community or the game its all about the money! Micro transactions EVERYWHERE as well as botters and the d... See more

Company details

  1. Gaming services
  2. also in
  3. Video Game Shop

Information provided by various external sources

Il portale di giochi online multiplayer al primo posto in Germania e al terzo posto al mondo con oltre 130 milioni di utenti registrati in tutto il mondo. I giochi presenti sul portale sono tutti gratuiti e non è richiesto nessun download. Con un'unica registrazione si potrà scegliere tra varie categorie di giochi: giochi di azione, giochi di strategia, giochi di avventura, giochi di sport e di logica. Tra i più famosi e giocati meritano senz'altro una menzione Dark-Orbit, SeaFight, Deepolis, War of Titans, Farmerama e Arenas of glory.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

85 reviews

5-star
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1-star

No history of asking for reviews

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1.3

All reviews

(85)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling customer support for Farmerama RO

The team handling support for RO is a bunch of insulting hillbillies which should be fired immediately, along with whoever hired them.

Those animals with the IQ of a rock insult almost everyone without any reason, even for asking questions, let alone complaining about actual issues.

The most notable case was when made a complaint about a bug in the game which affected my event at that time. This was in a week when their server was barely working, so bugs were obviously there.

After being repeatedly insulted by the main support animal, named Dan, I've asked him to point me to his superior for a complaint.

He then banned me for 24h, justifying that I was the one being rude.

As a consequence, the event for which I barely slept an entire week was destroyed.

Needless to say, wasting time with BigPoint's crappy and bugged game was my personal option. But even a single second of my life is worth more than that useless hillbilly's entire life.

16 December 2018
Unprompted review
Rated 1 out of 5 stars

Total incompetency

I've played seafight game for 8 yrs. Constant technical issues, no action ever taken to rectify any of bugs. Constant lies from mods and suport. No interest from them to deal with issues, the only thing they want it to silence people who complain. Biased approach from support, they even loose tract which lie is the current one. They refuse to see issues. Total waste of time. Never ever met anyone so untrustworthy full of hatred towards customers. Want to enjoy time on MMO? Check if it's not done by bigpoint first.

4 July 2016
Unprompted review
Rated 1 out of 5 stars

Mépris du joueur et intolérence

Communication avec Bigpoint impossible.
Seule votre carte bleue les intèresse,
Alors que vous aurez nourrie leur commerce, vous n'aurez droit à aucune considération, aucun dialogue.
Vous vous ferez taper sur les doigts à chaque fois que vous aurez essayé.
Humour proscrit sur le tchat :
quand vous jouez chez Bigpoint, vous ne jouez pas le coeur léger... Vous êtes puni !

Bigpoint = payer pour du mépris

A oublier !

Communication with Bigpoint impossible.
Only your credit card interests,
So you have nourished their business, you will not be entitled to any consideration, no dialogue.
You'll slap on the hand every time you've tried.
Humor prohibited on chat :
when you play at Bigpoint, you do not play with a light heart ... You are punished!

Bigpoint = pay for contempt

Forget it!

4 July 2014
Unprompted review
Rated 4 out of 5 stars

Highly addictive!

Its a game I cant stop playing!!! HoweverI wish that mhh would happen at more convenient times for the UK users (USA 2 East coast server) As I cant be on as late as it normally happens due to work commitments!

3 January 2012
Unprompted review
Show reviews in all languages. (85 reviews)

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