Absolutely unacceptable experience
Absolutely unacceptable experience. I strongly advise everyone to stay away from Bike Farm MV.
I placed an order, paid for it in full, and after several weeks I still had not received what I paid for.
The worst part was the complete lack of proper customer service. I tried contacting the company through several different channels, but getting any meaningful information about my paid order was extremely difficult.
What made the situation even more frustrating was that when I contacted them as a potential new customer, I received a response much faster. It gave me the impression that selling another product was more important than dealing with an existing customer who had already paid.
Instead of receiving clear information, a tracking number, a proper explanation, or a refund, I had to repeatedly chase them just to find out what was happening.
The communication was terrible and the entire experience was extremely unprofessional.
In my experience, this company showed very little respect for the customer’s time and money. I would not recommend Bike Farm MV to anyone.
If you value reliable communication, proper customer service and peace of mind, I strongly suggest buying elsewhere.








