FAULTY MINI QUAD RETURNED FOR A REFUND BUT REFUSE TO REPAY
THIS COMPANY HAS THE WORST CUSTERMOR SERVICES I HAVE EVER DEALT WITH! I PURCHASED A QUAD FOR THE GRANDCHILDREN FOR CHRISTMAS IT WAS DELAYED DELIVERY BUT DID ARRIVE IN TIME FOR XMAS,OPENED XMAS EVE BUT HAS SEVERAL FAULTY PARTS INCLUDING THE SAFTY CUT OUT BUTTON FOR CHILDREN AND COULD NOT START, UNHAPPY BOYS WERE UNABLE TO USE XMAS DAY, I EMAILED AND LEFT MESSAGES AND WAS JUST GAVE A EMAIL OF THINGS TO TRY FOLLOWED BY YOU NEED TO BE A MACHANIC TO USE, HOW PERFECTIC ITS A KIDS 49CC MINI QUAD! THEY REFUSED TO EXCHAGE OR COLLECT SO WE ARRANGED A 70 MILE TRIP TO THEIR UNIT IN LEICESTER AND WAS TOLD WE COULD DELIVER BETWEEN 11AM AND 11.15AM OR AMY WOULD LEAVE, LUCKILY IT WAS DELIVERED WITHIN THE TIME AND TOLD IT HAD TO BE LOOKED AT BEFORE A REFUND COULD BE DESCUSSED, WE LATER RECIEVED A EMAIL 5 DAYS LATER SAYING IT WAS WELL USED, APART FROM A 20 MIN START WHEN A MACHANIC TRYED TO CHANGE A PART AND GOT IT RUNNING THEN DIED AND REMAINED DEAD IT WAS NEVER USED,AND THERE WAS NO WHEEL WEAR TO PROVE OTHERWISE ONLY DIRT WHERE IT WAS USED TO TOP OF GARDEN AND BACK IN THE 20 MINS IT STARTED,SINCE THE NEW YEAR I HAVE REPEADILY REQUESTED MY £207 REFUND SO I CAN BUY A NEW QUAD FOR THE GRANDSONS WHO HAVE HAD TO MISS OUT ON THEIR GIFT THAT THEY HAD WAITED FOR,THEY ARE NOW TRYING TO TELL ME IF IT IS NOT COLLECTED THIS WEEK THEY WILL START CHARGING ME £10 A WEEK STORAGE WHAT A JOKE! IT WAS PAID VIA VISA CARD AND THE BANK HAVE STARTED A DISBUTE AGAINST THEM TO GET MY MONEY RECHARGED BACK INTO MY ACCOUNT BUT TOLD CAN TAKE SSEVERAL WEEKS FOR BIKES4FUN TO REPLY, HAD I TOOK THE TIME TO REVIEW BIKES4FUN I WOULD HAVE SEEN THEY ALREADY HAVE BAD FEEDBACK ON SEVERAL REVIEW SIGHTS AND RED MARKERS ON THE EBAY SITE THEY ALSO ADVERTISE WITH,THEY RENT A UNIT IN LEICESTER WHERE I VISITED TO WEEL TO TRY TO DESCUSS BUT NO OE WAS THERE,I REQUESTED TOARRANGE A APT TO DESCUSS AND THEY REPLIED THEY WILL NOT MEET ME TO DESCUSS, I HAVE HAD THE TELEPHONE SLAMBED DOWN ON ME BY AMY AS HAVE MY DAUGHTER SON INLAW AND FRIEND TRYING TO GET THIS RESOLVED, THEY ARE A TERRIBLE COMPANY THAT TAKE YOUR MONEY AND GOODBYE, WHEN I DID MANAGE TO DESCUSS WITH SOMEONE IT WAS A MALE MACHANIC AS THE PWNER WAS AWAY AND CALLS WERE BEING DIVERTED TO HIM HE WAS UNABLE TO RECALL REPAIRING MY BRAND NEW MINI QUAD AS COMFIRMED HE REPAIRS ALOT OF NEW QUADS !!! THE QUAD WAS INPORTED TO THE UK AND WAS DESPATCHED TO ME IN THE ORIGINAL PACKAGING AND WAS NOT TRIED BY THEM BEFORE DELIVERY,THEY WILL NOT TAKE ANY RESPONCABILTY ABOUT THEIR FAULTY ITEM AND I WILL NOT BE COLLECTING EVEN THOUGH THEY SAY HAS BEEN REPIARED AS THEY HAVE TREATED ME SO APPALLINGLY I WANT NOUTHING TO DO WITH THEM ANYMORE,IF THIS IS HOW THEY TREAT ME WITH A BRAND NEW ITEM I DREAD TO THINK HOW ID BE TREATED IF IT BROKE AGAIN IN A MONTHS TIME. MY PERSONAL SURGESTION IS TO PLEASE AVOID AND BUY ELSEWHERE IF I COULD GIVE A MINUS 1 STAR I WOULD
10 February 2016
Unprompted review