Bilförmedlingen Reviews 1,302

TrustScore 5 out of 5

4.8

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Company details

  1. Auto broker
  2. Car dealer
  3. Motorbike dealer
  4. Online marketplace

Information provided by various external sources

Sälja bil - Bilförmedlingen hjälper dig tryggt och enkelt när du ska sälja din bil. Du slipper jobbet och får bästa möjliga betalt. Köpa bil - Bilförmedlingen är den raka vägen till en bättre bilaffär. Vi har lång erfarenhet, Vi äger inte några bilar själv utan säljer enbart på kommission, detta medför att vi inte har några stora kapitalkostnader, och därför säljes alla bilar till ett väl anpassat marknadspris.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nice store

Nice store - good sellers, I think we will continue to cooperate in the future :)))

23 May 2024
Bilförmedlingen logo

Reply from Bilförmedlingen

Hi Vasyl! Thanks for your nice opinion of us. We are a small company with big heart for our customers and you are always welcome back for new affairs. Best regards Palle, Pontus & Lasse på Bilförmedlingen i Ängelholm.

Rated 5 out of 5 stars

Very good experience

I am very content with Bilformedlingen, very good customer service. Good, honest information about the condition of cars. Fast communication via email and message. Thank you very much!

13 November 2023
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Reply from Bilförmedlingen

Hi Tomas! Thanks for your nice judgement of us! We have an ambition to deliver the best service for our customers by giving correct information, fast communication and describing the car as it really is. You are welcome back whenever you are in to buying or selling a car in the future! Best regards Palle, Lasse, & Pontus på Bilförmedlingen i Ängelholm

Rated 4 out of 5 stars

Bra service

11 September 2023
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Reply from Bilförmedlingen

Hej Natalja! Tack för ditt fina omdöme. Nu ser vi fram emot en fin höst och välkommen åter när det blir dags för fler bilaffärer. Med vänlig hälsning, Palle, Lasse & Pontus på Bilförmedlingen I Ängelholm

Rated 5 out of 5 stars

So rude! But good

So rude!! I would not but the time of day from these jokers. Ok I was in a sour mood that day. They
actually have some fine deals, and lovely people who work there.

29 May 2023
Unprompted review
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Reply from Bilförmedlingen

Hej David! Tack för ditt omdöme även om det inte är så vi vill bli uppfattade som i våra kunders ögon. Dock undrar jag vilket kontor du haft kontakt med och vem du pratat med. Jag har mailat ut till vår personal och våra kontor och ingen i personalen känner igen vare sig beskrivning eller namnet. Återkom med uppgifter så vi kan undersöka vad som blivit fel för att kunna svara ärligt på ditt omdöme. Med vänlig hälsning, Paul Månsson VD Bilförmedlingen. PS. Thank you David for your answer and the change to 5 Stars!! Have a nice summer!

Rated 4 out of 5 stars

One of the best experience

One of the best automotive companies I have come across is the car brokerage. The business is structured and well-organized to meet client demands. They provided me with a really good and memorable experience. Without a doubt, other competitors would need to put up a lot of effort to outperform the car brokerage's offerings.
Following my decision to trade in my 2020 Lexus ES350 for the most recent model, my older brother gave me the go-ahead to use a car trading company. It is highly commended how customers are welcomed from the entryway to other areas of the company. When I arrived at the front desk, the receptionist asked me why I was visiting their office, and once I responded, she asked me to wait for around 10 minutes. After that, a member of the technical team led me into a back office where we talked about switching the cars. He provided a critical comparison of the 2020 Lexus ES 350 model to the most recent one. Specifically, the new car's technologically based features and functioning capacity.
Furthermore, the staff provided me with clear explanations as to why switching to the newest car was a wise move on my part. The technical personnel also underlined the social and economic benefits of driving a modern vehicle. As a result of my successful investment with olive peer dot come, I was optimistic that the deal would be completed.
In general, the automobile brokerage company provided me with an amazing experience thanks to the staff's service and the customer relationships established as a result of our dealings. Unquestionably, this is one of the automobile firms that prioritises serving the needs of its clients before maximising profits. I appreciate the opportunity!

22 May 2023
Unprompted review
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Reply from Bilförmedlingen

Hi Helena! Thank you for a very nice review. But anyway we think that you have given the review to wrong company. We do not sell new Lexus and have not any female employed at the reception. I think that the company you have had this nice experience will be very happy if you send the review to them instead. Anyway we wish you a nice summer and many joyful km in your new car. Med vänlig hälsning, Paul Månsson VD Bilförmedlingen.

Rated 5 out of 5 stars

Super service!

19 October 2022
Unprompted review
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Reply from Bilförmedlingen

Hej Bruno! Tack för ett fint omdöme och vi önskar dig en fortsatt fin höst! Med vänlig hälsning, Alla vi på Bilförmedlingen :)

Rated 5 out of 5 stars

Sacha and his team were a real pleasure…

Sacha and his team were a real pleasure to work with and helpful & patient throughout the whole experience.

I had a lot of trouble with an imported car that had to go through a lot of extra hoops; the team at Bilförmedlingen helped me figure out the process and stayed supportive throughout, ending in a successful sale of my car at the price I had hoped for.

6 stars if I could give them!

9 October 2020
Unprompted review
Bilförmedlingen logo

Reply from Bilförmedlingen

Hi Philip! We are very proud of the judgement you gave us. Helping our clients in different ways when it comes to our service of mediate cars is always a challenge that we love to do. Have to contact Trustpilot to see if they can arrange a 6 star too. ;) Welcome back the next time you are up to sell or buy a car. Best regards from Sacha, Jonas & Erik på Bilförmedlingen i Stockholm

Rated 5 out of 5 stars

great company

Great company to buy cars from with good prices.
The staff are very nice and helpful
I felt safe and respected.

7 September 2020
Unprompted review
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Reply from Bilförmedlingen

Hi Mahmoud! We are so happy to have you as a customer and just as happy for your judgement of us. We hope to see you the next time you are in to buying or selling a car. Have a nice autumn and welcome back. :) Med vänlig hälsning, Pelle, Palle, Lasse & Pontus på Bilförmedlingen i Ängelholm

Rated 5 out of 5 stars

I just want to say a big thank you to this awesome company: Bilförmedlingen in Helsingborg, they are awesome!

I'm using this opportunity to say a big thank you to this awesome team at Bilförmedlingen in Helsingborg. Erik and Robin were extremely awesome! They always respond to my calls and in cases where they could not pick they called back as soon as possible. They patiently answered my questions, addressing all my concerns. They carried me along on every decision they needed to take regarding my car and gave very useful and professional advice. They addressed issues in a way that both the seller and buyer can feel satisfied that they got a good deal and I think this is really good. I am so super impressed with the service and support I got from this awesome company and will definitely use them again. I strongly recommend them for both buying and selling your car. Whichever you intend to do you (buy or sell), you can feel safe with them.

1 June 2020
Unprompted review
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Reply from Bilförmedlingen

Hi Vivien! The pleasure is on our side, we are proud of being selected for selling your car. The compliments you give us makes us a very very nice day. Good communication all the way ends up with an affair that both seller, buyer and Bilförmedlingen are satisfied with. This is the way we want to run business. Win Win for all! We wish you a nice summer and welcome back to us whenever you are into selling or buying a car. :) Best regards Robin, Emil & Erik at Bilförmedlingen i Helsingborg.

Rated 5 out of 5 stars

Best Customer Service

I both bought and sold my car through Bilförmedlingen while living in Sweden and the experience was completely a positive one. The customer service was extraordinary and they tok care of every detail. The buying process was simple and straightforward and the selling process was unbelievably easy - practically all I had to do was give them the keys and permission to sell the car. They took care of the detailing, advertising, service, etc. and kept me informed of progress during the short time it took to sell the car. It was also a great car. When I return to Sweden and buy a car again, I will start at Bilförmedlingen.

11 October 2016
Unprompted review
Rated 5 out of 5 stars

BMW CXR236

I had a great and friendly support from Bilförmedlingen mainly from Sacha, Jens and Joakim.
Special thanks to my main contact Joakim Kraft for all his professional support and help since day 1, passing by purchase and till the owner change procedure after the car purchase

I do recommend people to use Bilförmedlingen

22 June 2015
Unprompted review
Rated 5 out of 5 stars

Bilförmedlingen Stockholm is a safe and decent choice!

I found nice car from Bilförmedlingen's website and inquired more information about it via e-mail. After two weeks I came to see the car from Finland and found it to be in good condition as I expected. Service was kind, reliable and helpful. I would definitely recommend Bilförmedlingen Stockholm!

22 April 2014
Unprompted review
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