BillGenie.ie Reviews 

321
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for making the complicated process of switching energy providers completely seamless and hassle-free. Consumers consistently note that staff members are exceptionally helpful, professional, and quick to secure fantastic financial savings on utility bills. Some reviewers were happy with the convenient automatic annual reminders that ensure households always stay on the absolute cheapest market rate. People also appreciate receiving clear pricing options, detailed comparisons, and entirely transparent communication provided throughout the entire transition period. Reviewers emphasize that this completely free service saves both valuable time and hundreds of euros annually without any stress.

What people talk about most

Service

Customers had positive experiences with service, noting it takes all the stress and hassle out of comparing... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and friendly approach during the... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing deep satisfaction with substantial... See more

Price

People report positive experiences with price, consistently highlighting significant financial savings on... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, quick, and completely hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per... See more

Company replied

Rated 5 out of 5 stars

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took th... See more

Company replied

Rated 5 out of 5 stars

BillGenie provided excellent communication throughout the transition from one provider to another. They reviewed my previous bills for the year and shared their advice on what plan would be... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied


Company details

  1. Energy supplier
  2. Business broker
  3. Consultant
  4. Electric utility company
  5. Green energy supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

5.0

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(321)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt, helpful. A time and money saver!

This is my second year using BillGenie to review my electricity bill offer and delighted with their service. Very prompt and helpful and saves me the time trying to figure out the best deal.

21 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mary,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service prompt and helpful and that we are saving you money and hassle for the second year.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Quick and easy to deal with

1 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Frank,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found us quick and easy to deal with!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

my daughter told me about billgenie,

my daughter told me about billgenie,
they are brilliant,
Had everything organised within hours,
would highly recommend

19 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mary,

Thank you so much for the lovely 5* Review.

We are delighted to hear that your daughter recommended us and that we did not disappoint with brilliant service and everything sorted within hours!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

From start to finish it was seamless.

From start to finish it was seamless.
An absolute brilliant service.
Looking forward to next year

16 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ciaran,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the process seamless from start to finish and an absolutely brilliant service.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

So Easy

So Easy. So Fast. So Helpful. Almost disappointed it was over so quickly. Recommend.

16 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Bob,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the service easy, fast and helpful. We will try to be less efficient and drag it out a bit longer for you next year!!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fantastic customer service

This is my second year using BillGenie and I could not recommend them highly enough. One of the best services I’ve experienced. James could not be more helpful and makes the process so easy from start to finish.

11 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Darren,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the process easy from start to finish and thank you for using our services again this year.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 4 out of 5 stars

Effective and easy

Fast, efficient response. Easy to engage and professional in correspondence. Would most definitely recommend to others.

10 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Liam,

Thank you so much for the lovely Review.

We are delighted to hear that you found the response fast and efficient and the correspondence professional.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Highly recommend,such an unbelievably…

Highly recommend,such an unbelievably easy experience taking all the stress of changing suppliers away.Very professional service

9 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ian,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the service professional, unbelievably easy to use and that we took the stress out of changing suppliers.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

A brilliant experience

This has genuinely been such an easy process. I heard of BillGenie and decided to give it a try. I uploaded a bill and had a price comparison with annual savings outlined in my inbox within 12 hours. Don’t hesitate, give it a try!

6 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Liam,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found the process easy and that you are happy with the projected annual savings.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Quick reponse new rate got so easy to…

Quick reponse new rate got so easy to use and move over. Thanks james

6 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Alan,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our response time quick and that we made switching suppliers easy- just the way that it should be!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Billgenie.ie were incredibly helpful

Billgenie.ie were incredibly helpful. I am so glad I decided to call them and I have made great savings for the year ahead.

6 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Shane,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found us incredibly helpful and that you are happy with the savings that will be made.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Making life easy

I only came across billgenie from one of their ambassadors on YouTube and said I'd give it a go . It was so seamless they replied promptly knew what I wanted and just made it happen, 2 emails a couple of text messages and done no hassle no hanging on the phone for an hour couldn't recommend it highly enough

3 January 2026
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Billy,

Thank you so much for the lovely 5* Review.

We are delighted that you listened to our Ambassador on YouTube and gave us a go. Yes, we like the process to be seamless, no hassle and no on-hold time, just the way it should be.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Very good service,would recommend

Very good service,would recommend

28 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Keith,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you found our service to be very good.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Top Class Service

From start to finish a very professional company to deal with. There were no delays and the communication was top class. In todays world it is an added bonus to be in contact with a person at the end of the phone or email. I applied for a service/product and it was delivered on time with a huge saving. Can't ask for anymore. Customer service is top class.

23 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Clodagh,

Thank you so much for the lovely 5* Review.

We are delighted to hear that found our service to be Top Class and that we were professional to deal with throughout.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I had a great experience with billgenie…

I had a great experience with billgenie effortless as im busy with work they take the hassle out of searching for providers and being baffled with all the different plans they look at your usage and get the best plan to suit your needs and the best thing of all is billgenie will contact you once you plan is due for renewal this to me is a game changer
Thanks again

19 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi James,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that found the experience great and effortless. Yes, taking the hassle out of it is what we are all about and the market is a quite baffling at the moment with too many choices so we are happy to narrow it down and simplify it.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Hassle free and so so easy.
Efficient and helpful in every way.
Dympna O Sullivan.

19 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Dympna,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the service outstanding, hassle free and so so easy- just the way that we would like it to be!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Billgenie makes saving money so easy

Billgenie makes saving money so easy. I’ve been with them for about 3 years now and it’s great to know that once a year they’ll review my electricity costs and change me to a different plan if needed. Great service.

18 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi John,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that our service makes saving money so easy- just the way it should be!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service

18 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Edward,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the service excellent.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent Service highly recommend

Professional from start to finish the team gave excellent advice and recommendations. I will use for other utilities and highly recommend to people with fantastic savings.

17 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi N,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the service professional from start to finish.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Seamless transition again this year!

It was a seamless transition again this year with a fantastic saving on our electricity bill going forward. Prices were fixed for the duration of our one year contract to eliminate any nasty surprises!

8 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi James John,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

Delighted to hear that you found the transition seamless again this year and that you are happy with the savings. Yes, the fixed price offers are excellent at the moment.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

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