BillGenie.ie Reviews 

323
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for making the complicated process of switching energy providers completely seamless and hassle-free. Consumers consistently note that staff members are exceptionally helpful, professional, and quick to secure fantastic financial savings on utility bills. Some reviewers were happy with the convenient automatic annual reminders that ensure households always stay on the absolute cheapest market rate. People also appreciate receiving clear pricing options, detailed comparisons, and entirely transparent communication provided throughout the entire transition period. Reviewers emphasize that this completely free service saves both valuable time and hundreds of euros annually without any stress.

What people talk about most

Service

Customers had positive experiences with service, noting it takes all the stress and hassle out of comparing... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and friendly approach during the... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing deep satisfaction with substantial... See more

Price

People report positive experiences with price, consistently highlighting significant financial savings on... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, quick, and completely hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per... See more

Company replied

Rated 5 out of 5 stars

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took th... See more

Company replied

Rated 5 out of 5 stars

BillGenie provided excellent communication throughout the transition from one provider to another. They reviewed my previous bills for the year and shared their advice on what plan would be... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied


Company details

  1. Energy supplier
  2. Business broker
  3. Consultant
  4. Electric utility company
  5. Green energy supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(323)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would highly recommend BillGenie

I would highly recommend BillGenie. They provide hassle free searching and switching electricity providers to suit your system.

2 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi James C,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found the switching process hassle free and that you would highly recommend us.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Billgenie does all the Work.

Uploaded my bill information,I received a price comparison and signed up with a new supplier. Excellent research thanks James for saving me Hundreds of Euros on my electricity bill 👍

29 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Arthur,

Thank you so much for the lovely 5* Review.

Delighted to hear that you are happy with our research and most importantly that you are saving hundreds of euros.

We look forward to working with you again when the time comes down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

great company

This is a great company. They take the hassle and time out of searching for the cheapest rate on market. They going to save my over 300euro on my bill and the best part is they do it every 12 months to make sure your always on the cheapest rate 😊

27 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Liam,

Thank you so much for the lovely 5* Review.

Delighted to hear that you are happy with our service and most importantly that you are saving €300.

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Quick, Easy and saves you loads money.

24 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ian,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found the service fantastic, quick & easy and most importantly that you are saving loads of money!!!!

We look forward to working with you again when the time comes.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent friendly fast service.

23 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Anna,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found the service excellent, friendly and fast- just the way that we would like it to be!!!!

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

James and BillGenie came highly…

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per annum based our usage) with minimal input from me. Delighted and I will be telling all my family and friends! Thank you!

22 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Cat,

Thank you so much for the lovely 5* Review.

Delighted to hear that your friend recommended us and that you weren't disappointed!!!!

Thank you for noting that the service was easy, efficient prompt and we really appreciate you recommending us to friends and family- we will be sure to look after them too!!!!

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great service makes the whole…

Great service makes the whole experience super easy. Would highly recommend to anyone wanting to pay less for their bills.

22 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Fiona,

Thank you so much for the lovely 5* Review.

Delighted to hear that you find our service great and the experience super easy- just the way that we would like it to be!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent efficient service

An excellent, efficient, professional service. Billgenie contact me every year to remind me my contract will be up soon, and they look around to see if they can get me a better deal. Made significant savings thanks to James and his business. A pleasure to deal with him.

21 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Michelle,

Thank you so much for the lovely 5* Review.

Delighted to hear that you find our service excellent, efficient and professional.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great company

Great company, very easy to deal, quick replies, straightforward process changing suppliers.

17 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Gemma,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found us easy to deal with, replies quick and the process straight forward, just the way that we would like it to be!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

James and Ishka made switching…

James and Ishka made switching extremely easy and straightforward. They are a pleasure to deal with

20 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Gary,

Thank you so much for the lovely 5* Review.

We are delighted to hear that you find the switching process extremely easy and straight forward. you are a pleasure to deal with too!!!!!!

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service

Excellent service, I cannot recommend highly enough. I was stressed with high electricity bills and baffled with the whole process of changing. Ishka sorted the whole thing quickly and seamlessly, saving me money. Thank you for your service.

5 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Maria,

Thank you so much for the lovely 5* Review.

Delighted to hear that Ishka took the stress and confusion out of the process of switching supplier.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie.ie

This is my second time using BillGenie.ie. & has been a great experience. I dealt with James & he was super efficient & helpful & advised me well. Many thanks James!

3 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Hannah,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found us efficient, helpful and that it has been a great experience again this year.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I acquired james from billgenie as my…

I acquired james from billgenie as my bills were getting higher each year with the way the economy is going. I sent on Billgenie my esb bills
They were able to reach the markets and come back with the best price my bills would be
They have saved me on my bills which I could put the money saved towards something else
Thanks a million 😊

3 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ger,

Thank you so much for the lovely 5* Review.

It was our pleasure o work with you again this year and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication. Always the best deal. Would highly recommend.

29 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Dave,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent and our communication great!!!

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Well that was easy!!

Well, THAT was easy!!!! I've always dreaded shopping around cos it's time consuming and confusing but BillGenie was recommended to me and it was ridiculously easy with almost instant replies to my questions. There is now no excuse for paying over the odds for energy! Thanks James and Ishka

1 October 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Rachel,

Thank you so much for the lovely 5* Review.

We don't write our own reviews but if we did, I don't think we could have written it any better.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 4 out of 5 stars

Substantial savings

More than happy with the experienced they contacted me 12 months after my first contract and got the best price for me with a different supplier can't recommend highly enough. Paul

29 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Paul William,

Thank you so much for the lovely Review.

Delighted to hear that you were more than happy with the experience of using our service.

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great Experience as always

Have been using Billgenie for a number of years and find them very professional and makes changing providers seamless.

29 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ellen,

Thank you so much for the lovely 5* Review.

Delighted to hear that you find our service professional and that we make the process of changing providers seamless!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service

Excellent service. Everything done quickly and efficiently.

27 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Customer,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent and that everything was done quickly and efficiently- just the way that it should be!!!

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

very easy to use

23 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi David,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service very easy to use.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Incredibly efficient service

Incredibly efficient service. Very fast and professional, great attention to details. Will definitely use their services again.

20 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Pavel,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service incredibly efficient, fast, professional and that you noticed our attention to detail!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look