Billiards King Reviews 134

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I think they went out of business, but are still taking orders. Their phone number no longer works, emails are not responded to and nothing ships. But, they'll take your money.

Rated 1 out of 5 stars

Customer support is non existent I’ve tried for nine days straight to find when my order will ship no word whatsoever. Save your money go elsewhere this place is awful.

Rated 5 out of 5 stars

I have made a couple purchases in the past few months. Both times I found the best online price at Billiard King and both shipments were very fast. I especially like the clear communication via emai... See more

Rated 5 out of 5 stars

First of all, it should be obvious to anyone that Billiard King's prices compare favorably to other online retailers. So much so that I initially wondered if something might be missing. I needn't hav... See more

Company details

  1. Sporting Goods Shop
  2. Billiards Supply Shop

Written by the company

Authorized dealer for Cuetec, Viking, Meucci, McDermott, OB, Pechauer, and other billiards brands.


Contact info

3.1

Average

TrustScore 3 out of 5

134 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great value and great customer service

I ordered a Valhalla for my personal use to get back into playing 8 ball and i was very impressed with the communication and the price point. i ended up ordering another for my brother to tempt him into us playing together

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service 👏.

Great service 👏.. Rich especially went above and beyond with helping me find the pool cue that was right for me.. Even though I ended up having to send two pool cues back because they were not exactly what I was looking for.. But eventually I found the right cue for myself.. and I really love it.. It is the McDermott G302 pool cue with the G core 13mm shaft.. I am making difficult shots with this cue because it is such a Great pool stick.. I Highly recommend Billiards King for all your Billiards needs. 5 🌟 Stars in my opinion!

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Mrs G. Plainfield.

Purchased a Pure X low deflection pool cue. It arrived well before expected. Had difficulty controlling the cue felt shaft was too narrow and the weight wasn't quite right. Notified Billiards King and spoke with Rich. He suggested changing the shaft and adjusting weight. After the adjustments, pool stick was a perfect match. Excellent customer service. Finally someone who takes pride in customer satisfaction. Would definitely purchase again and will recommend and refer to anyone looking for pool cues and accessories.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

I needed a small inexpensive item…

I needed a small inexpensive item (weight for que) so I sent a message... was surprised to get a reply in pretty much a matter of minutes telling me exactly what I needed and how to remove one and install the new one.... down to the size of Alan wrench I would need. They also offered to send pics if I needed more help. Anything else I ever need...I will definitely use the King. Fast shipping and awesome service.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a pool cue from you online…

I ordered a pool cue from you online site. The next day I found a cue I preffered over the one I ordered. I contacted your site and made a phone call to see if I might change my order. The change was made and the cue was in my hand in a shorter time then expected. I love the cue and am happy with the experience with Billards Kink. Tks

2 September 2022
Unprompted review
Rated 5 out of 5 stars

I found a cue on here that I have been…

I found a cue on here that I have been looking for & it was out of stock everywhere else. And it was on sale, so that was the cherry on top. From the time I ordered the cue, to the time that it was delivered I believe it was 5 business days (7 total days) so it was very efficient. I’ll use them for future pool items for sure. 5/5

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Shaft extensions

Ordered 2 shaft extensions. Easy check out! Great email updates! Quick shipping! Even came with a Billiards King patch to stick on my case!
Highly recommend!

10 August 2022
Unprompted review

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