Billieeilishstore Reviews 8

TrustScore 2 out of 5

2.2

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Company details

  1. Clothing Shop
  2. Men's clothes shop
  3. Ladies' clothes shop

Information provided by various external sources

Billie Eilish - Online-Store for Billie Eilish, Merch


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Lies about delivery and bad customer service

Bought a sweater with release on 29/9. Today (7/10) still not sent and no proactive information about the delay. Sweater still being shown with a 1-2 day delivery. Not possible to get any information from customer service who just claims that
"The display of the delivery time in the store is unfortunately not meaningful if the item is not yet in stock, even if the release date is already in the past."

How shameful to blatantly lie to customers like this!

I was offered to cancel order but that is not an option isnce I bought this as a birthday present for my daughter who will now be very disappointed

7 October 2021
Unprompted review
Rated 1 out of 5 stars

I ordered sweatshirt 6 months ago and I…

I ordered sweatshirt 6 months ago and I got nothing! There is no possibility to contact the shop directly, tracking number doesn't show a thing, my emails left unanswered... 100 euros lost! Definitely I don't recommend this shop!

23 June 2020
Unprompted review
Rated 5 out of 5 stars

Good Shopping Experience! 💚

Good experience till now.
Ordered a tour vinyl. Paid with paypal. Got my order confirmation really quick.
My vinyl arrived a few days ago... Great condition. Only the packaging should be more secured.
Authentic store tho! Ty. :)
Prices are crazily high (69€ for a shirt... billie, wth?!) but that’s just how billie’s merch is priced ig.
Can’t wait to see her in berlin!! 💚

17 November 2019
Unprompted review
Show reviews in all languages. (8 reviews)

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