Billing Finance Reviews 

2,913
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff, who made the overall process easy and stress-free. Many people highlight the excellent and efficient service, noting that everything was explained clearly and transparently, leading to a seamless experience from start to finish. However, some customers were dissatisfied with aspects of customer service, mentioning a lack of support, unsatisfactory answers, or unhelpful responses. A few other people also felt that payment processes had issues, citing unexpected charges, delays, or difficulties with early settlement explanations.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the quick and efficient process, with many... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Staff

Consumers find staff to be very helpful and professional, often praising their quick, prompt service and... See more

Payment

Users describe ambiguous interactions with payment, with some customers praising the swiftness of finance... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as quick, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swift... See more

Company replied

Rated 5 out of 5 stars

What an amazing and professional experience I have had with Edwin especially. He has gone above and beyond to make sure I found the right car that was suitable for me. Nothing was ever too much has... See more

Company replied

Rated 5 out of 5 stars

My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their wi... See more

Company replied

Rated 5 out of 5 stars

Great service with Billing finance. I took out a loan and the process was very quick with a variety of lends, repayment plans and options. Professional staff who were easy to talk to, no hi... See more

Company replied


Company details

  1. #56 of 62 best companies in Car finance and loan company

Information provided by various external sources

Getting you where you need to be

Coronavirus Update

TALK TO US

We know many of you are worried about how your finances might be affected by coronavirus (COVID-19). If you've been affected by coronavirus (due to illness or self-isolation) and are worried about what this might mean for you financially, there are things we can do to help. The sooner you are able to get in touch, the more we may be able to do. If you would like to speak with us regarding your agreement, please call us on 01604 402 204 where an agent will be happy to assist you. Please be aware we are currently operating with a reduced number of staff. Due to this, you may experience longer wait times than usual when calling in to speak with us.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,913)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was very very good.

My experience was very very good. I recommend to my friends they will be buy cars from auto.

3 June 2026
Billing Finance logo

Reply from Billing Finance

Thank you for sharing Harpreet. We are so pleased to hear you had a good experience and would recommend Billing Finance!

Rated 5 out of 5 stars

Good experience

Good experience

14 May 2026
Billing Finance logo

Reply from Billing Finance

A positive customer journey is always our goal, we are pleased to hear you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Better than you’d think…

Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swiftly got the agreement sorted and within a week new bike.

28 May 2026
Billing Finance logo

Reply from Billing Finance

We are delighted to hear that we were able to help you secure finance . Our team works hard to make the process as straight forward and stress-free as possible. Thank you for leaving us a 5-star review and we hope you enjoy your new bike!

Rated 5 out of 5 stars

Fantastic so far

Fantastic so far

29 May 2026
Billing Finance logo

Reply from Billing Finance

We are pleased to hear you have had a positive experience with Billing Finance, thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Seamless customer service and…

Seamless customer service and professional support throughout the acquisition process.

27 May 2026
Billing Finance logo

Reply from Billing Finance

Thank you for taking the time to leave us a review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear.

Rated 5 out of 5 stars

I recently used Billing Finance and had…

I recently used Billing Finance and had a positive experience throughout the process. The application was straightforward, communication was clear, and the team was helpful whenever I had questions. Everything was explained in a simple and transparent way, which made the whole experience stress-free. I appreciate their professionalism and efficient service. I would recommend Billing Finance to anyone looking for a reliable finance provider.

18 May 2026
Billing Finance logo

Reply from Billing Finance

Customer experience and satisfaction is our priority so we are pleased to read your review and see that you found the process stress-free and would recommend Billing Finance. Thank you for taking the time to share and we hope you enjoy your new vehicle.

Rated 5 out of 5 stars

Excellent communication

Excellent communication from the team.

22 May 2026
Billing Finance logo

Reply from Billing Finance

Thank you for leaving a 5-star review, we hope you enjoy your new vehicle!

Rated 5 out of 5 stars

The whole process went smoothly

The whole process went smoothly. The rates are affordable, everything was explained clearly and I had no problems. I am happy with the experience.

4 May 2026
Billing Finance logo

Reply from Billing Finance

We are so happy you had such a positive experience and found the process smooth. We really appreciate you taking the time to share such a wonderful review with us, thank you.

Rated 5 out of 5 stars

🩷👏this was really fast and convenient i…

🩷👏this was really fast and convenient i applaud billing finance 👏I’m enjoying my new ride

4 May 2026
Billing Finance logo

Reply from Billing Finance

Thank you for the 5-star review Sami. We're so pleased to hear you found the process fast and convenient. Your kind words mean a lot to the team and we're delighted you're enjoying your new car!

Rated 5 out of 5 stars

Amazing experience

Amazing experience

4 May 2026
Billing Finance logo

Reply from Billing Finance

We are so happy to hear you had an amazing experience with Billing Finance . Thank you for taking the time to share.

Rated 5 out of 5 stars

Great

Great. Quick response and update.

4 May 2026
Billing Finance logo

Reply from Billing Finance

We're so happy to hear you had a 5-star experience with Billing Finance . We really appreciate your feedback and hope you enjoy your new vehicle!

Rated 5 out of 5 stars

I needed a car but my budget was too…

I needed a car but my budget was too small. Thanks to Billing Finance for helping me out.
The process was very short and the payment was done.

27 April 2026
Billing Finance logo

Reply from Billing Finance

Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience. It's great to hear that you were happy with the process and we hope you enjoy your new vehicle.

Rated 4 out of 5 stars

The approval process was fast

The approval process was fast, and I was able to get my car Overall, I’m very satisfied with the service and would definitely recommend this car finance company to others looking for a reliable and hassle-free experience

6 May 2026
Billing Finance logo

Reply from Billing Finance

Thank you for your review and recommendation Amandeep! We're really pleased to hear you found the approval process fast and the overall experience hassle-free. Providing a smooth service is something we always strive for , so your feedback is greatly appreciated.

Rated 5 out of 5 stars

Billing Finance was amazing

Billing Finance was amazing. They made.everything look easy, stuck by their promise and delivered.

4 May 2026
Billing Finance logo

Reply from Billing Finance

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers.

Rated 3 out of 5 stars

I like that i was able to get my…

I like that i was able to get my motorbike however the prices are high but I understand.

4 May 2026
Billing Finance logo

Reply from Billing Finance

Thank you for your feedback Connor. Transparency is very important to us at Billing Finance. Although our interest rates might be high, we do not hide this and do not charge letter fees or late payment interest.

Rated 3 out of 5 stars

I like billing finance because it went…

I like billing finance because it went through so fast. I did not like the facts that I started paying bills after 2 weeks I have never seen any finance company lending you money and started paying back after 2 weeks. I was not happy about it. That is taking advantage of the me because I have already collected the money. Even when I called they said they cannot do anything about it. Making me going debt with my other of my direct company.

4 May 2026
Billing Finance logo

Reply from Billing Finance

We apologise that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that this standard was not met in your interaction with Billing Finance.

First payments are set out clearly in the documents and are around one month from signing the documents.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look