Bingostars Reviews 

146
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently enjoy the site, praising its excellent layout, easy navigation, and wide variety of games available. Many people appreciate the quick and instant withdrawal process, with funds often reaching their accounts rapidly. Customer service is consistently praised for being helpful, responsive, and efficient. However, some customers noted occasional inconsistencies with withdrawal timings, with funds sometimes taking longer than expected. A few also experienced website loading problems or access difficulties. Additionally, some reviewers mentioned customer support being unresponsive or robotic, and a small group felt game wins were rare or not credited correctly.

What people talk about most

Website

Users describe positive interactions with the website, often praising its ease of use, excellent layout, and... See more

Payment

Reviewers highlight positive aspects of payment, with many praising the extremely fast and instant withdrawal... See more

User experience

Customers had positive experiences with user experience, highlighting the ease of use and navigation of the... See more

Product

Customers consistently note positive experiences with the product, praising the great selection of games,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Enjoy using bingo stars Win frequently and they have a good range of games often give 100 free spins with small deposits and quick withdrawals thanks

Company replied

Rated 4 out of 5 stars

I love this site but the only thing that i can say which is negative is that when you withdraw its never the same timing and its not down to the time of day as ive withdrawn at the same time of day an... See more

Company replied

Rated 4 out of 5 stars

I do love this site and enjoy the games but it just won't load 😒 continually having problems accessing the site

Company replied

Rated 5 out of 5 stars

Love bingo stars great site good games fast payouts always get paid within hours of withdrawing never had any issues my go to casino !

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

146 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(146)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just another site that persistently…

Just another site that persistently bombards you with offers of which you never seem to win

30 May 2025
Bingostars logo

Reply from Bingostars

Hi Guy,

We're sorry to hear this.

Please be assured that we are fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.

When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.

We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@bingostars.co.uk. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Good not won much yet but they don't…

Good not won much yet but they don't force you to do 20p minimum on games I like to play and there are a lot of sites out there that do do that so plus from me.

7 May 2025
Bingostars logo

Reply from Bingostars

Hi Mr Jammer,

We're keeping our fingers crossed for your next win!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Wthdraws

Excellent games quick withdraws

7 May 2025
Bingostars logo

Reply from Bingostars

Hi Mr Palmer,

We're glad to hear it!

Hopefully see you again soon!
Bingostars x

Rated 1 out of 5 stars

Never win

Never win! Won the first few plays and nothing

25 April 2025
Bingostars logo

Reply from Bingostars

Hi Henry,

We're sorry to hear this. I can assure you that Bingostars is fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.

When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.

We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@bingostars.co.uk. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.

You may also want to use the spend tools in your account to ensure you deposit only what you are comfortable with.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Very helpful

2 April 2025
Bingostars logo

Reply from Bingostars

Hi Sue,

Great to know! Thanks for taking the time to leave us a review!

Have a lovely day,

The Bingostars Team

Rated 4 out of 5 stars

Very good service

Very good service

19 April 2025
Bingostars logo

Reply from Bingostars

Hi Edwina,

Thanks for such a great review, really appreciated!

Have a lovely day,

The Bingostars Team

Rated 5 out of 5 stars

True review

I will write a further review when I have played a few times ! So far so good. Christine

15 March 2025
Bingostars logo

Reply from Bingostars

Hi Sinatta,

Sound good to us! We hope you continue to enjoy the site.

Have a lovely day,

The Bingostars Team

Rated 5 out of 5 stars

Brilliant

Excellent and exciting and lots of games to choose from

17 April 2025
Bingostars logo

Reply from Bingostars

Hi Shawwwwie,

Thanks for such a great review, really appreciated!

Have a lovely day,

The Bingostars Team

Rated 2 out of 5 stars

You will win!!

You will win!!! but they will slowly claw it back!!

5 April 2025
Bingostars logo

Reply from Bingostars

Hi Chris,

Thank you for your review. All deposits, spend and activity on account are up to the player's freewill. Please do check your account for tools you can use to keep your play safe.

Enjoy your evening,

The Bingostars Team.

Rated 5 out of 5 stars

Fantastic

Fantastic experience helpfull gambling tools reminders when you have played for a while game play brilliant and bingo room are as great

7 April 2025
Bingostars logo

Reply from Bingostars

Dear Fizzy,

Thank you for your lovely review, and for taking the time to leave it. It is so appreciated.

We're really pleased you enjoy the site.

Have a great day.

The Bingostars Team.

Rated 3 out of 5 stars

amazing site great games

amazing site great games

30 March 2025
Bingostars logo

Reply from Bingostars

Hello customer!

Thank you for taking the time to leave us a review, glad you enjoy!

Have a great day,

The Bingostars Team

Rated 4 out of 5 stars

Good site

Good site. Fair. Pays out fast.

16 April 2025
Bingostars logo

Reply from Bingostars

Hi June,

Great to see you have enjoyed your experience with us so far!

Have a lovely day

The Bingostars Team

Rated 5 out of 5 stars

Free spin

I like the free spin bonus

8 April 2025
Bingostars logo

Reply from Bingostars

Hi June,

This is great to hear, we love a free spin bonus too!

Best wishes,
Bingostars

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