Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
Company replied
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... See more
Company replied
My order always arrives next day, it is well packed and I have never found a product to be out of stock. The female biotic is a life saver, I have previously taken an antibiotic for a kidney condition... See more
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Company details
- #34 of 272 best companies in Vitamin & Supplements Shop
- #29 of 234 best companies in Fitness and nutrition
About BioCare
Written by the company
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Contact info
1 Hedera Road, B98 9EY, Birmingham, United Kingdom
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4.9
Excellent
7k reviews
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Good product - great service
I found their product to be helpful and the customer care service was excellent. They were not only willing to answer any questions about the product but also offered helpful advice.
7 July 2026
Reply from BioCare
Dear Customer,
Thank you for your review.
Support is important. It's why we care about giving free expert nutritional advice to everyone. Our trusted Nutrition Team, made up of UK-based Nutritional Therapists have clinical experience, and an extensive knowledge of supplements and their application.
We pride ourselves on delivering best-in-class products and services so we are so pleased to read that you received this service when placing your order.
Kind regards
BioCare Customer Care Team
Good place for vitamins
Subscription that is well priced and arrives on time. No complaints.
3 July 2026
Reply from BioCare
Dear Victoria,
Thank you for taking the time to leave us a review!
We're so pleased you're happy with your purchase and on-time deliveries. We really appreciate your support and look forward to continuing to provide you with a great service.
Kind regards
BioCare Customer Care Team
Very reliable company
Parcel was stolen and the company acted promptly and sent me a replacement.
20 July 2026
Reply from BioCare
Dear Zahraa,
We're very sorry to hear that your parcel did not arrive as expected.
As soon as we were made aware of the issue, we arranged for a replacement to be dispatched via Royal Mail Tracked 24 and contacted you separately with the tracking details.
Please accept our sincere apologies for the inconvenience this has caused. We appreciate your patience and understanding, and we hope your replacement reaches you very soon.
Kind regards
BioCare Customer Care Team
I followed the directions on how to…
I followed the directions on how to take the drops, in fact took only the minimum requirement and suffered from terrible bloating and tummy discomfort. I have only used the drops once and will nit be using them again. So extremely disappointed.
6 July 2026
Reply from BioCare
Dear Bella,
Thank you for your review.
I’m sorry to hear about the symptoms you’ve experienced since taking the Nutrisorb D3 & K2.
This is not a common side effect for this product, so we would like to get a good idea of why you in particular may have had this experience.
Could we kindly ask that you contact our nutrition team either via email at clinicalnutrition@biocare.co.uk, or by phone on +44 (0) 121 433 8702.
We look forward to hearing from you.
Kind regards
BioCare Customer Care Team
Great product & fast delivery
5 July 2026
Reply from BioCare
Dear NT,
Thank you for your review.
We're so pleased to hear that you're happy with the product and our fast delivery service.
We really appreciate your support and look forward to serving you again soon.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Sobia,
Thank you for your review!
We're delighted to hear that you're fully satisfied with your experience. Your support means a lot to us, and and thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Biocare carries out an impeccable…
Biocare carries out an impeccable service -- what they send from their base in Birmingham always reache us the next day in Bristol. There have even times when I ordered quite late in the afternoon and it was a sort of health emergency, and they got things into the post for arrival the next day. They are a brilliant company and I am so grateful for what they provide and the friendliness always at the end of a telephone line.
3 July 2026
Reply from BioCare
Dear Rosalind,
Thank you so much for your wonderful review and for taking the time to share your experience.
We're truly delighted to hear that our delivery service has been so reliable for you, especially when you've needed your order urgently. It's also great to know that our customer service team has been able to provide the friendly support you deserve.
Your kind words mean a great deal to all of us, and we're grateful for your continued trust and support. We look forward to serving you again in the future.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Mrs Carter,
Thank you for your review.
We know how important it is to receive your products as quickly as possible, and we are pleased our service has met your requirements.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
You are always there to help & support
You are always there to help & support. I appreciate that & also fast delivery time. Thank you!
3 July 2026
Reply from BioCare
Dear Patricia,
Thank you for your review.
Our Clinical Nutrition Team are committed promoting good health and through their knowledge and experience they are able to provide full support to every customer. Its great to read you received fast delivery also.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Customer,
Thank you for your review.
Because we care, we put customers at the heart of everything we do, and it’s great to hear you are happy with your purchase.
Thank you for your custom, we really appreciate it.
Kind regards,
BioCare Customer Care Team
I bought Nutrisorb Methyl b complex
I bought The Nutrisorb Methyl B Complex, I have the MTHFR gene mutation and it’s been hard finding the right mix that work for me, these drops are a game changer, there dosing is perfect, none of this massive dosing with other companies, I can see a difference within days! I won’t be buying from anywhere else from now on, delivery was fast and customer service was amazing
16 July 2026
Unprompted review
Reply from BioCare
Dear Jenny,
Thank you so much for taking the time to leave a review.
We're delighted to hear that our Nutrisorb Methyl B Complex has been such a positive fit for your needs and that the carefully balanced dosage has made a noticeable difference for you. It's also wonderful to know you were happy with our fast delivery and customer service.
Your feedback means a great deal to us, and we're so grateful to have you as a customer. Thank you for choosing us, and we look forward to supporting your health journey for years to come.
Kind regards
BioCare Customer Care Team
Easy order and quick delivery
2 July 2026
Reply from BioCare
Dear Marie,
Thank you for your review.
We know how important it is to receive your products as quickly as possible, and we are pleased our service has met your requirements.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Felt terrible on them
Bought myself the Menopause Multinutrient, my sister Multivitamins and daughter Calm Complex and each one of us have felt terrible taking them. My sister had the worst experience, she felt light headed, dizzy , sore stomach & nauseous, both myself & daughter felt sick and generally not right. We all stopped them and started again and the same thing happens. I passed into a friend who said she felt so sick on them. Had great expectations and was really disappointed so unfortunately wouldn’t buy again.
Only positive was that delivery was very good and easy to order
15 July 2026
Unprompted review
Reply from BioCare
Hi Paula,
We really appreciate your feedback so thank you for sharing. We’re so sorry to hear that you, your family and friend have experienced these issues with our product.
The symptoms you have described are not commonly reported with these products, so we would like to understand more about what happened and whether there may have been any individual sensitivities or other contributing factors.
As three different products were involved, it would be helpful to review each person’s experience separately. If you can give the clinical nutrition team a call directly on 0121 433 8702 we can have a chat about what potentially could have been contributing to the symptoms experienced.
Best wishes,
BioCare Customer Care Team
Reply from BioCare
Dear Customer,
Thank you for your fantastic review!
We're delighted to hear that you’re happy with our products, helpful service, and fast delivery.
Your feedback means a lot to our team, and we truly appreciate your support. Thank you.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Patricia,
Thank you for your lovely review!
We're pleased to hear that you received your products promptly and that they arrived in excellent condition. We truly appreciate your kind words about our efficient service and your continued support.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Diana,
Thank you for your great review!
We're delighted to hear that you found our products easy to order and that your delivery arrived quickly. We really appreciate your support and look forward to serving you again soon!
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Ana,
Thank you for your review.
As a premium positioned brand, we strive to deliver best-in-class products and services to all of our customers. All of our products are formulated with exceptional combination of ingredients so we are pleased that you continue to purchase with us.
Thank you for your custom, its greatly appreciated.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Greta,
Thank you for your review.
We understand how important it is to receive your order as quickly as possible. As a company, we are committed in delivering fast and efficient services - locally, nationally and around the globe.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Excellent product and very good…
Excellent product and very good results. Professional and efficient service.
29 June 2026
Reply from BioCare
Dear Helen,
Thank you for your review.
We're delighted to hear that you've noticed good results since taking our supplements. It's always rewarding to learn that our products are helping to support our customers' health and wellbeing.
Kind regards,
BioCare Customer Care Team
Great company
Great company, team are always helpful and friendly on the phone. Delivery is well wrapped and on time.
30 June 2026
Reply from BioCare
Dear Debra,
Thank you for your review.
We’re delighted to hear that you are happy with our products and service. Our team works hard to ensure every customer feels supported and it is always rewarding to receive such positive feedback.
Kind regards,
BioCare Customer Care Team
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