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Company details

  1. Organic Food Shop

Written by the company

Biocoop, premier réseau de magasins bio en France à proposer des produits bio, locaux et de saison, issus du commerce équitable. Nos magasins bio s'illustrent aussi par un choix très étendu d’écoproduits et de cosmétiques bio. Engagé dans la bio depuis plus de 35ans, plus qu’un simple réseau de commerçants, Biocoop souhaite aussi peser sur les choix de société et partage son projet avec d’autres acteurs : salariés, consommateurs, producteurs et partenaires.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

133 reviews

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Replied to 91% of negative reviews

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Rated 1 out of 5 stars

I visited the Biocoop store in…

I visited the Biocoop store in Treguier,Cote d’amour, this afternoon. The man at the till was very rude, he shouted at me and threw my purchases across the till because I failed to remove two items from my basket and put them in front of him.I do not recommend visiting this store if you are not French.

12 September 2022
Unprompted review
Biocoop logo

Reply from Biocoop

Dear customer,
I am sorry to learn that you had a bad experience at our Biocoop store. I will pass your feedback to the manager of this store so that he can have a talk with its team on this matter.
I can ensure you that we are keen to welcome all customers with care and respect.
I hope you accept my apology on behalf of the company.

Best regards,
Anne-Sophie

Show reviews in all languages. (133 reviews)

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