Very happy to have found a part for my boiler that was proving difficult to find. Ryan was so helpful, contacting the manufacturers and keeping me informed as to whether it was the right one. Really p... See more
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See what reviewers are saying
Excellent service at all stages of the purchase. The website is clear, with plenty of information. After I placed my order I received a phone call to confirm that I had selected the correct item as... See more
Extremely disappointed.Very poor service Ordered an item in stock and paid In advance of delivery But didn’t receive the item Enquired and emailed about the delivery and didn’t receive a respons... See more
Website said 'In stock', 'Delivery in 1-4 days'. After 4 days, still no sign of despatch, never mind delivery. Phoned to be told it was out of stock, and would 'chase suppliers and call you this aft... See more
Company details
- Heating equipment supplier
- Boiler Manufacturer
- Boiler supplier
- Furnace parts supplier
- HVAC Contractor
- Solar Energy Contractor
Written by the company
Online spares supplier for Biomass boilers and heating system components such as Pumps, Valves, biomass fuel stores, fuel transport equipment, combustion chamber parts, control sensors, switches etc.
Contact info
Unit 21 Burrough Court, LE14 2QS, Melton Mowbray, United Kingdom
- 0203 189 0666
- info@biomasssparesonline.co.uk
- www.biomasssparesonline.co.uk
3.6
Average
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Didnt get order right first time
19 April 2023
Great customer service from the team as…
Great customer service from the team as always and very helpful!
18 April 2023
Excellent service at all stages of the purchase.…
Excellent service at all stages of the purchase. The website is clear, with plenty of information. After I placed my order I received a phone call to confirm that I had selected the correct item as they have found some customers have made errors in the past. This attention to detail and support on avoiding errors is really refreshing.
16 February 2023
Swift delivery of parts held in stock
Swift delivery of parts held in stock. Notify when not in stock. Reasonable prices. Advice on correct parts for system.
1 February 2023
Request for response has arrived before…
Request for response has arrived before the product
1 February 2023
exactly what I wanted when I wanted it
exactly what I wanted when I wanted it, very helpful.
24 January 2023
Excellent service
Staff very helpful and next day delivery of component - boiler up and running again
5 January 2023
Item as described and arrived on time.
16 December 2022
It was nice to deal with a company that…
It was nice to deal with a company that was able to help me with the part that I needed for my boiler and get it to me ASAP even though they had to order it in, I would recommend them and will definitely use them again.
19 December 2022
Getting the correct part quickly 10/10
18 December 2022
Very quick service turned order around…
Very quick service turned order around same day
18 November 2022
Good service Good engineer.
26 May 2022
Parts delivered quickly and correctly 👍
5 April 2022
Useful supplier.
21 March 2022
Received parts OK but I ordered a…
Received parts OK but I ordered a transmitter and receiver and you delivered 2 receivers,fortunately it was the receiver that was faulty so everything OK
20 March 2022
Great company to deal with
I have had various parts from them, never had a problem, fantastic service.
3 March 2022
Unprompted review
Having never had any dealings with this…
Having never had any dealings with this dear company...I did not know what to expect... so... I was amazed at the speed of service and the consideration given of my plight by the staff. Thanks.
My biomass boiler is now working and my home is warm.
13 January 2022
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