BIOTYFULL Box Reviews 9,955

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I did have a couple of boxes that were completely useless. But I receive them since 3 years now and I am rather happy with their content (a couple of boxes in 36 is a good ratio). I particularly appre... See more

Company replied

Rated 5 out of 5 stars

Abonné depuis 2 ans j ai du arrêter pour essayer autres mais biotyfful box reste le number one 👍du coup je me reabonne apres1 an absence . vivement ma routine avec biotyfull box💄💅

Company details

  1. Cosmetics shop

Written by the company

La Box Beauté N°1 100% Bio / Naturels 100% Format Vente (aucun échantillon !) 100% Made in France +80€ de Produits de Beauté dans chaque Box :) Venez essayer et rejoindre nos 50.000 abonnés >> https://www.biotyfullbox.fr/


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

The customer service is awful

The customer service is rather not helpful at all. If you want to unregister its a long process and of course you have to pay the last box because it doesn’t matter when you unregister they have already process your box.
To be honest the concept is good but they just want to take as much money from the customers as possible, offering little to no help when you try to unsubscribe or stop giving them as much money as you are giving them

30 April 2025
Unprompted review
BIOTYFULL Box logo

Reply from BIOTYFULL Box

Bonjour Paola,
Nous aurions besoin de plus d'informations pour identifier votre compte client et vous répondre de manière détaillée, svp !
Belle journée,
La Biotyfull Team

Rated 4 out of 5 stars

Bien

Marketing clair

17 August 2023
Unprompted review
BIOTYFULL Box logo

Reply from BIOTYFULL Box

Bonjour Marine,
Merci pour votre avis ;)
Belle journée,
La Biotyfull Team

Rated 5 out of 5 stars

Super service

11 May 2023
Unprompted review
BIOTYFULL Box logo

Reply from BIOTYFULL Box

Bonjour,
Merci pour votre avis :)
Belle journée,
La Biotyfull Team

Rated 5 out of 5 stars

Good value, good loyalty program

I did have a couple of boxes that were completely useless. But I receive them since 3 years now and I am rather happy with their content (a couple of boxes in 36 is a good ratio). I particularly appreciate that they reward loyalty (extra gifts on certain number of months, one extra product every other month after 3 years). They are leaning more towards skin care (I'd appreciate more makeup, but I do understand that most people love skin care).

16 February 2023
Unprompted review
BIOTYFULL Box logo

Reply from BIOTYFULL Box

Bonjour Lavinia,

Merci pour votre avis, nous prenons bonne note de vos idées et les remontons au service concerné :)

Belle journée,

La Biotyfull Team

Rated 5 out of 5 stars

Très simple !

8 August 2021
Unprompted review
BIOTYFULL Box logo

Reply from BIOTYFULL Box

Bonjour Elise,
Merci pour votre avis ;)
Belle journée,
La Biotyfull Team

Rated 4 out of 5 stars

Envoie soignée et assez rapide

Envoie soignée et assez rapide. Une bonne sélection de produits dans cette boîte d'août

4 August 2021
Unprompted review
BIOTYFULL Box logo

Reply from BIOTYFULL Box

Bonjour Sally,
Merci pour votre avis ;)
Belle journée,
La Biotyfull Team

Rated 3 out of 5 stars

Temps d'attente fort long entre le…

Temps d'attente fort long entre le payement et la reception (hors confinement)

30 April 2020
Unprompted review
BIOTYFULL Box logo

Reply from BIOTYFULL Box

Bonjour,
Merci pour votre avis.
N'hésitez pas à vous rapproche de notre SAV si vous rencontrez des soucis avec la réception de vos commandes :)
Belle journée,
La Biotyfull Team

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