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Called these guys in an emergency…
Called these guys in an emergency (obviously) - checked the reviews after which filled me with dread. The guy was later than he said he would be, but ultimately did turn up and got the door open for the price he quoted on the phone. The website/reviews etc are bollocks but to be honest would use again. I don't think the one star reviews are warranted.
30 November 2025
Unprompted review
Don’t believe their website
Don’t believe their website - states 5/5 trust pilot
Call out charge explained
Door unlocked and lock broken
Left without a locked door (simply secured)
Charges call fee plus unlocking fee
Explained needed a new mechanism but unsure which one - was told would be informed and never was
Was told x amount to out right then x amount plus extra to put right
Do not use this company
24 May 2025
Unprompted review
Scammy
Scammy, shady, and zero transparency. I was locked out and asked upfront about charges — they said “only if needed.” No mention of a £75 call-out fee just to show up and look at the lock. Then came a £129 quote to open a "medium-security" lock (what even is that?), which magically dropped to £88 when I hesitated. Classic pressure tactics.
I refused the service and still got charged £75 for absolutely nothing. Avoid this company unless you like paying for stress. Totally unethical. Reported to Trading Standards.
22 April 2025
Unprompted review
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