BirthYearWatches.com Reviews 

759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the high quality of the products and the exceptional care put into each order. Customers frequently highlight the fast delivery times, noting that items arrive securely packaged and in wonderful condition. Consumers also mention that the watches match their online descriptions perfectly, often surpassing expectations and functioning smoothly. However, some customers also noted occasional issues with their purchases, such as unexpected battery faults, non-original parts, or items arriving in poor working condition. Despite these few drawbacks, people continue to appreciate the helpful communication, fair pricing, and overall pleasant shopping experience provided.

What people talk about most

Product

People report high satisfaction and delight with the products received. Reviewers consistently note that... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting timely and fast shipping.... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with beautiful timepieces... See more

Service

Users describe positive interactions with service, highlighting a wonderful end-to-end experience. Consumers... See more

Staff

Consumers find staff to be exceptionally helpful, informative, and reliable. People consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speed of delivery more than good. The watch meet description to a tee, only way it could have been better if the watch was free. But that’s just being greedy, more than happy with the total experience... See more

Company replied

Rated 5 out of 5 stars

Scott was very responsive to all my questions regarding my purchase. I had many questions and he replied quickly and honestly. He is very ethical. I received my watch and it is lovely. It has ke... See more

Rated 5 out of 5 stars

Birth Year Watches have a great website with good photos and video of every watch as well as a detailed description. This provides an enjoyable browsing experience. Having shortlisted three watches, S... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with BirthYearWatches. I needed some complicated shipping arranged so the package would arrive at a specific time at my hotel, and Scott was incredibly helpful. He answere... See more

Company replied


Company details

  1. #28 of 132 best companies in Watch shop

Information provided by various external sources

The site to buy or research your ideal birth year watch. Over 500 watches to choose from, Timex to Rolex, Accurist to Zenith


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(759)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service and Amazing Watch!!!!

Saw a watch and decided to send a text message to enquire about it. Was kept up to date and the watch was in amazing condition and at a great price. Thank you to Birth Year Watches for their excellent customer service. If I need a watch in the future, I will not be looking elsewhere 5*****

26 November 2025
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Asim - it's been a pleasure, and so happy that she likes it

Rated 5 out of 5 stars

1955 Movado handwind

I have been a collector of vintage watches for many years. Buying from the UK when living in Sweden implicates an extra 22% plus import tax. Which makes it expensive, but still your watch is worth it to me. Impeccable and beautiful. Thank you.

6 November 2025
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Reply from BirthYearWatches.com

Thank you Erik, and happy to hear that the Swedish post system finally worked for you

Rated 5 out of 5 stars

Good experience

Honest seller, good communication. Watch exactly as described and running well.

21 November 2025
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Mary, for both your custom and for taking the time to leave a review.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Item exactly as described if not in better condition than expected for something so old !

31 October 2025
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Reply from BirthYearWatches.com

Thank you Mike. Enjoy the watch

Rated 5 out of 5 stars

Excellent Service and a Great Buying Experience

I had a fantastic experience with BirthYearWatches. I needed some complicated shipping arranged so the package would arrive at a specific time at my hotel, and Scott was incredibly helpful. He answered all my questions, handled the logistics smoothly, and was informative, kind, and great to work with. I’m always a bit nervous buying pre-loved items, but I felt completely safe and confident with BirthYearWatches. I would highly recommend them.

30 October 2025
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Reply from BirthYearWatches.com

Very kind Lace - it's just what I try and do!

Rated 2 out of 5 stars

The watch I received was in very poor…

The watch I received was in very poor working condition. It runs over -10 minutes a day with very high beat error and low amplitude. The watch is not wearable without service. Unfortunately I did not take the time to test the watch before the very short return / warranty period expired. The watch would have been returned if I had. I will not buy another watch from them.
I understand that vintage watches can sometimes develop problems unexpectedly, and I appreciate the seller’s response. However, their reply didn’t meaningfully address the underlying issue or offer any constructive resolution. It came across as procedural rather than customer-centric, focused mainly on the fact that the warranty had expired rather than on the problem itself.

This experience suggests that the return and warranty periods may be too short to catch mechanical faults that only appear with use. For future buyers, I would strongly recommend testing any watch immediately upon arrival to ensure any issues are identified within the allowed time frame.

14 April 2025
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Reply from BirthYearWatches.com

Sorry about this - the watch was tested before being sent by me personally, and kept time. Things can go wrong of course and that is why we provide a warranty with every watch. But this watch was ordered over six months ago so the warranty will have expired now, and this was the first time we have heard there was any issue.

Rated 5 out of 5 stars

Great watches

Great watches, great service, great company and most importantly great person. Thank you Scott for all the beautiful watches throughout the years. Will always use this company and will alway highly recommend it.

30 October 2025
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Reply from BirthYearWatches.com

Thank you Richard, and keep sharing the watches you have in your very impressive collection

Rated 5 out of 5 stars

Second review.

This is my primary site for purchasing vintage watches within strict type and price boundaries .
All have been exactly as shown and described.

3 October 2025
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Reply from BirthYearWatches.com

Thanks John - appreciate the review and the returning custom!

Rated 5 out of 5 stars

Another excellent experience with Scott…

Another excellent experience with Scott and BirthYearWatches. I found the kind of watch I had been looking for a while and the communication/ customer care was top notch as always! The watch also arrived well packed and I like the new little personal touches like the detail on the inserts and the key ring too.
I’ll have to remember to fax you my enquiry next time Scott 😉
Best wishes,
Steve B

24 October 2025
Unprompted review
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Reply from BirthYearWatches.com

Thanks Steve - enjoy the latest purchase!

Rated 5 out of 5 stars

I've purchased numerous watches from…

I've purchased numerous watches from BirthYearWatches now and every one of these purchases has been exactly as described and exceeded my expectations.

Scott is a great person to deal with as well.

9 October 2025
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Reply from BirthYearWatches.com

Thank you Paul - really nice to read that!

Rated 5 out of 5 stars

Always excellent

Always excellent. Have bought quite a few from them. Long may it continue! Chris, London

4 October 2025
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Reply from BirthYearWatches.com

Thanks Chris - always rewarding to see returning customers. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Outstanding!

My sincerest apologies for taking so long to write a review.

The watch I ordered was for my brothers 40th, and your photos & videos did not do justice.

This is my 2nd time buying from you, and, as I said in my 1st review, I would be back.

Thank you so much for the prompt delivery, and more importantly, for facilitating the incredible present I was able to gift.

Anytime an important birthday looms over my horizon, your website is my first thought.

Thank you so much.

5 September 2025
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Reply from BirthYearWatches.com

That's really nice to read - thanks for sharing!

Rated 5 out of 5 stars

Superb seller.

As a collector of vintage watches I buy a lot of watches. Birthyearwatches are one of the good guys. An absolute breeze to deal with.

2 July 2025
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Reply from BirthYearWatches.com

Thank you Mike - that means a lot to me

Rated 5 out of 5 stars

An excellent idea.

An excellent idea for the marketing of vintage watches and extremely well executed!

I would highly recommend this site for the present-hunting spouses amongst you.

10 September 2025
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Reply from BirthYearWatches.com

Many thanks David - much appreciated

Rated 4 out of 5 stars

Order went smoothly—watch came with a…

Order went smoothly—watch came with a separate clasp (original was engraved) and they were nice enough to put the clean one on the watch. Came with all the apporpriate documentation—-and professionally presented. Would but again from this company.

18 June 2025
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Reply from BirthYearWatches.com

Look forward to you buying again Bob - thanks

Rated 5 out of 5 stars

Quality Timepieces with Customer Service to Match!

My latest watch purchase from Birth Year watches is my fifth with Scott!

I am a fussy watch collector and this latest purchase is consistent with all of my previous purchases!

Namely, a quality timepiece at a fair price, with swift dispatch too!

I needed a spare link for this watch, so used the sister website at Spare Links. I placed my order late Friday afternoon and Scott posted out link to me the very same evening!

Five stars always to Birth Year Watches!

4 September 2025
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Reply from BirthYearWatches.com

Thank you Nigel for our 700th review!

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