Bitrue Reviews 

PLEASE BE CAREFUL BITRUE IS VERY BAD IN EXECUTING orders especially WHEN coins ARE ON THE RISE AND EVEN VERY BAD WHEN TRYING TO SELL A COIIN WHICH HAS HAD GAINS IN THE HOUR OR DAY. BUT WHEN TRYING TO BUY COINS THAT ARE RISING THEY WILL SELL YOU AT VERY HIGH PRICE. FOR EXAMPLE A COIN VIB BUY WAS AT .007 AND WHEN TRYING TO SELL THEY WILL ONLY ACCEPT AT .001 THEY ALSO HAVE ALOT OF PUMP AND DUMP GOING ON WHICH HAS HIGHS THAN ANY OTHER EXCHANGE. THIS LEADS YOU TO THINK COIN HAS POTENTIAL TO GAINS WHEN INFACT THERE IS NON AND WHEN YOU DO GET A VERY LITTLE GAIN ON THE DAY GUESS WHAT THEY WONT EXECUTE THE SELL. THIS IS A WELL PROTECTED EXCHANGE THAT GUARDS ITSELF FROM ANY LOSS BUT INfACT ONLY makes GAINS for themselves. I AM STUCK WITH THEM AND LOST SO FAR 80%.. I am a experienced trader and other exchanges are 100% transparent in order execution but bitrue will try to reject make you wait and hold the order but wont execute it this is especially when you found a coin that has had gains in the minutes or hour or day. It will sell you at high no problem but when trying to take
Profits on coin wow you are in for a shock

Initially I thought I had been scammed but it looks like it was my fault. Had to rewrite this review as I’ve realized I put the wrong tag in when sending funds. Bitrue could of done better with communication but ultimately it was my fault so I’m changing my review from one star to 3 as never had a problem with them before but they still could of dealt with this better.

I don't even rank it 1 One star..iv been trying for over a year now just to ask them to change me phone number on my account because I don't have the old one and I have at least a couple hundred dollars in my account and they will not change it for me after so many attempts asking them and emais asking them..so please read this before opening a account with them because iv know if spent well over a couple thousand dollars with them and they can't even change my number on my account after iv sent them screenshot of my account withdrawal and deposit and codes everything transaction iv done with them so think twice before you put your money with bitru

They have the ability to intervene, but they have chosen not to. I had my coins seized on this platform for a long time until I had to contact. ActiveIntel on Twitter
who assisted me in obtaining my back.

SCAM... avoid
They had a fake promotion of 100% interest and after depositing money it turned out to be 11%. Had no other choice but to wait 30 days so I could take out my money and leave. Here comes another ****** they froze my funds while trying to withdraw with a status "Under review". It's been more than a day and nothing is happening.

If you love your money, please avoid them with any cost.

ZERO without any star.
This company have a financial problem.
They kidnapped the people money
I bought 215B Hokkaido coins recently and after 24 hours decided to withdraw to my wallet but the Bitrue system never allow me to transfer. System asks for $800USD more purchases and asks $80 transaction fee as well.
When I email the Bitrue support team they just say “ sorry for any inconvenient our withdraw system is down” no reason why and no say anything about solve out the problem. Obviously they kidnapping the people money.
Anyway my money is still there useless and is not for me anymore.
Shame !!

Used bitrue for the first time to cash out some crypto into my bank account, took a couple of days as they don’t send money on weekends and I’d put in the withdrawal request on Saturday, contacted customer services and they were fast to respond and give me reassurance the wire had been sent. Will I use again? There are some good features I’d like to further explore on the platform with the aim of making a return on investment, so yes I will use again as my overall experience was good..

I wish I could give less than zero stars. Avoid this like the plague! I had 3500$ worth of crypto transferred to Bitrue via Coinbase and put it all into power piggy. I never logged off. However I found one random day that I had to re log onto my account as the app kicked me out. Despite repeat attempts with right pw, I couldn’t get in. I emailed their support, reached out via Twitter also. No luck. Useless customer service kept saying reset your Pw. I did. But it didn’t work. So then they came back and said reset and wait 48 hr. I did, but then same issue. Now I can’t even reset my pw!! It’s insane! I want my money back!

Avoid avoid avoid. Been using them for a year. Tonight I deposited 200 XRP to my wallet address and the money has not shown up. The customer support team is refusing to rectify the situation. I have now withdrawn all my other funds from there. Will not be using again. I know that they have received the money from the transaction id. Please do not trust this exchange.

There is no phone number to call. Helpdesk take months to reply and it seems like they don’t know what they are doing. My asset has been frozen but they seem to say it’s not although I can not touch it. A big disappointment because they have no accountability.

Best exchange for xrpl projects and best exchange token btr. Free money with btr voting and lots of utility with staking, defi, lockups.

i not know why i write this,but after read all bad reviews i realy need to tell my story on bitrue.
i have 1 problem in the biginning of this year wiht csc widraw to my wallet for swap
i make a mistake wiht the tack (sorry my english sucks)
after that i was panick and mail to bitrue.
they ask me for some info and i send that
after that i not hear for some days so i mail again.
they ask me to be patience but that is not easy if you feel you lose all your money.
but i not know how they do it but they solve my probleem and i get it all back.
i not know if the reviews here are real are unreal and i not care
but for me is bitrue a good exchange and they deserve my review.

This exchange is a scam. They steal assets from their customers

Been with Bitrue exchange from the beginning. Easy to navigate in comparison to other exchanges. Never had a bad experience moving my assets in or out. As far as i can tell, ppl having a bad experience with Bitrue is due to inexperience or not following terms and conditions set out by the exchange.

Power piggy has been amazing and now voting-staking with btr. #Bitrue is on a big roll. Will be a top exchange soon. Anyone that doesn't own #btr is missing out on staking extra income at no risk. Buy your #btr today. Still a steal at the current price.

Reliable exchange filling a much needed niche.

I have been a Bitrue user for a couple of years and can't say how much benefit I've had but using their services.. They're a rapidly growing exchange, who are innovative but also listen to their customer. I rate them highly

Bitrue is a top tier exchange !
I use it daily . The few times I've needed customer service the response was always speedy and helpful.

seems intuitive enough with the voting function

Hands down the best exchange I’ve used so far. I have 5 exchange apps on my phone but only use Bitrue now.

I'm using Bitrue since 2017 and all is perfect for me !

The support was really fast everytime than I'd contacted them.

They have a lot of pairs and the transferts are really fast !