BlackButterfly Reviews 

3,034
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the remarkably quick delivery times and the wonderfully smooth ordering process provided by the business. Consumers frequently highlight the exceptional product quality, beautiful materials, and incredibly comfortable fit of the clothing options available. Some reviewers were not happy with sizing consistency and restrictive return policies. People mentioned that certain garments did not fit correctly according to the size guides, and strict rules prevented easy returns or exchanges. A few individuals also experienced occasional delays or issues with package delivery to their addresses.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting exceptional quality, beautiful designs, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made items, comfortable fits,... See more

Order

Reviewers highlight positive aspects of order processing, frequently praising fast postage, easy navigation,... See more

Service

Users describe positive interactions with service, highlighting fast and efficient delivery along with smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online shop was attractive and easy to navigate. The various poducts were displayed very tastefully and elegantly displayed. Descritions of thee were also very clear. The ordering process was very... See more

Rated 5 out of 5 stars

We live in Hawaii and shipping can often times be a nightmare. However, from the confirmation of the purchase, through the timely shipping notifications, and then a speedy delivery, it was a great e... See more

Rated 5 out of 5 stars

Black butterfly clothing had a great selection of elasticated broad belts I was looking for to wear with a summer dress. Their website was easy to browse and I made a couple of purchases. The belts ca... See more

Rated 5 out of 5 stars

Babydoll was bought for my Wife. She loved it Size medium was perfect fit for UK size 14 But would recomend UK size large if your buying knickers as size UK medium are a bit tight. Good quality ple... See more



Company details

  1. Clothing Shop
  2. also in
  3. Children's clothes shop
  4. Dress Shop
  5. Ladies' clothes shop
  6. Lingerie shop
  7. Underwear shop

Written by the company

Step into the playful elegance of BlackButterfly, where fashion meets fun in the most charming way! Explore our delightful dresses, whimsical boleros, and accessories like belts, shawls, and sashes. From cozy nightwear to sassy lingerie, we've got something for everyone—men, women, and little trendsetters. Let your wardrobe enjoy a touch of playfulness with BlackButterfly, where every piece tells a story of effortless charm and style! ✨


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,034)

447 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Only received 4 of 6 items we purchased

Only received 4 of 6 items we purchased

10 July 2026
BlackButterfly logo

Reply from BlackButterfly

Hi Shaun, We're sorry to hear you feel you haven't received all of your items! According to our records all 6 items have been fulfilled and delivered. Please reach out to us at info@blackbutterflyclothing.com and we'll be happy to look into this further for you! 🖤

Rated 5 out of 5 stars

Easy and clear ordering

Easy and clear ordering, quick delivery and high quality products! The sizing also seems accurate. Can easily recommend! 😊

2 July 2026
Rated 5 out of 5 stars

Fabulous and sexy…

Every time I order something from you the delivery/service and quality is always excellent. My gf loves me wearing your lingerie and this matching set she loves me in especially with stockings

27 June 2026
Rated 5 out of 5 stars

Excellent product and customer service

I have been glancing at this product for a while since seeing on Facebook, hesitation kept me putting not purchasing and the popularity of items. Once I saw the color I was interested in was available in partners size I immediately purchased and when had some issues with delivery customer service was absolutely excellent always keeping me updated on delivery t,within he next few days it arrived via Amazon

23 June 2026
Rated 5 out of 5 stars

Polka Dot Dress

The item of child's clothing we purchased is well made and on trend for the age group. Our granddaughter will love it! It was delivered quickly and well packaged. The order process was easy and without problem.

23 June 2026
Rated 5 out of 5 stars

10/10 apparel

10/10 apparel. Feels amazing and fits the description to a T! Couldn’t ask for better, will be ordering more!!

22 June 2026

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