Blackcircles.com Reviews 193,154

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many find the ordering process straightforward and appreciate the helpfulness and professionalism of the staff, often highlighting the seamless coordination with local garages for fitting. However, some customers also noted issues with incorrect tyre orders or damaged wheels during fitting. A few people mentioned receiving tyres that were not manufactured in the same year or experiencing problems with balancing and tracking after fitting, leading to additional costs and inconvenience.

What people talk about most

Service

Reviewers express satisfaction with the service, highlighting its ease of use, efficiency, and good pricing.... See more

Price

Users describe positive interactions with price, consistently finding them to be competitive and good. Many... See more

Product

Consumers generally find the product selection and pricing to be positive. Many reviewers appreciate the wide... See more

Staff

People report positive experiences with staff. Many customers praise the friendly, helpful, and professional... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn't be happier with the service I received from Blackcircles and Tudor Car Services in Barrow. I ordered a set of Goodyear tyres, and the coordination between the site and the garage was perf... See more

Rated 5 out of 5 stars

Since Black Circles uses local independent garages to fit tyres, they can be more flexible and responsive in some circumstances. In this case they could fit faster than the competition...and very loc... See more

Rated 5 out of 5 stars

I’ve used these guys quite a few times, for different cars. Always come up trumps in my experience. Cheaper than most, and everything is included, delivery, fitting and all that stuff.

Rated 5 out of 5 stars

Very simple to order correct size tyres by adding vehicle registration. Much cheaper than dealing with garages direct and easy to pick local tyre fitter of choice


Company details

  1. #13 of 26 best companies in Tyre shop

About Blackcircles.com

Written by the company

FITTERS NATIONWIDE Order new tyres online at Blackcircles.com and have them fitted at a local Blackcircles.com garage, over 2,500 UK wide.
GREAT PRICES Big savings available on Michelin, Bridgestone, Pirelli, Goodyear and many more brands for every budget. The fitted price on our website is the price that you pay! No hidden charges or extras to pay at the garage.
EASY SEARCH PROCESS Don't know your tyre size? Use our easy to use VRM search tool by entering your car registration number to find the tyre size suitable for your car, then use our advanced filters in the results page to narrow down the right tyres for you!

Blackcircles.com Details

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

193K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well done Blackcircles

Had a puncture that could not be repaired. Fortunately I had purchased a Blackcircles guarantee when I purchased the tyre. Their customer service team were great and after a few days arranged for me to have a new tyre fitted at a local ATS. Everything went so smoothly and all I had to pay for was another guarantee.
Well done Blackcircles.

25 April 2026
Rated 1 out of 5 stars

alloys scratched

20 April 2026
Blackcircles.com logo

Reply from Blackcircles.com

Good afternoon James

My name is Sophie and I'm part of the Customer Care team here at Blackcircles. I’ll be your dedicated point of contact regarding your recent experience.

We are truly sorry to hear that your alloys have been scratched. Your feedback is invaluable, and we appreciate you sharing your concerns. We strive to provide the highest level of service to all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion. Please know we are sorry and would like to investigate this further.

I will be in touch today to discuss the situation further.

Kind regards,

Sophie

Customer Care Team

Rated 5 out of 5 stars

Ordered the wrong Tyres

Ordered the wrong Tyres. Blackcircles swapped them the day after and even gave me a discount as the replacements were on offer. Refund was back in my account within a couple of days.

25 April 2026
Rated 5 out of 5 stars

Mazzini Cross All Season AS8 225/55 R17 W (101)

Black Circles kept in touch with me throughout the transaction and delivery of service. The tyre fitting company could not fit me in on the day I chose but found a suitable day and time a couple of days later. The tyres are for my camper VW Campervan and replace a set that had been on there ten years. The logic behind this is that they had only travelled about 18,000 miles in that time and showed very little wear on the tread but side walls were starting to deteriorate. Those were Nexen four season tyres so a cheaper mid range tyre seemed better value for the amount of wear they are likely to get. Chinese made Mazzini tyres were chosen along with a front wheel tracking and additional damage insurance options ordered through the Black Circles App. The tyres give a comfortable quite ride compared to a standard van tyre and only time will tell as to how they will wear.

15 April 2026
Rated 5 out of 5 stars

I paid for home fitting

I paid for home fitting. The fitter was local, he came on time and was very efficient. He answered all my questions. Would recommend.

Using the Blackcircles website was very straightforward and they had a wide range of products although thsoeme makes and models dissappear for a few days as they go out of stock but soon come back in.

25 April 2026
Rated 5 out of 5 stars

Fault efficiently dealt with.

I had four tyres fitted 12 days ago. Since the original fitting one tyre was highlighted by the car pressure monitoring system as having lost pressure. This happened three times since the fitting. I phoned Blackcircles on Saturday and they contacted the fitting garage and advised that I could return today for investigation into the fault. I arrived at the garage this morning and was dealt with immediately. Great service from the Blackcircles rep on the phone and the garage in resolving the fault.

27 April 2026
Rated 5 out of 5 stars

Good mid range choice

First time getting fitted at home, great service. Was contacted just after purchase to confirm date for fitting and was called 30 mins before arrival. Quick and stress free. Excellent

16 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look