Blackflamecollectibles Reviews 4

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad experience

Bad experience. Bad customer Service and very long waiting time. M friend and me are waiting for the product since end of February - now it’s 19th April

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer service nonexistent and no flexibility with order changes

I have been waiting for my order for over 8 weeks. It is impossible to reach anyone by phone, and email responses come only about every two weeks.

Since the products I originally ordered were no longer available, I was offered three alternatives. After choosing one of them, my decision was simply ignored, and even more items were canceled without explanation.

Despite all this, I was still charged high shipping costs. When I filed a complaint, I only received an arrogant response stating that my order was already completed.

Customer orientation = 0
Unfriendly service and extremely long waiting times.

I have never been so disappointed by an online Shop Like That before

👎👎👎👎👎👎👎👎

19 April 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look