Blackhall Plumbing & Heating  Reviews 

88
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently describe the technicians as extremely knowledgeable, professional, polite, and efficient when handling various plumbing and heating repairs across different properties. People frequently emphasize that service appointments are managed very smoothly, noting that team members arrive punctually and complete required maintenance without unnecessary delays. However, some people mentioned that scheduling future maintenance appointments is very straightforward due to proactive advance warnings and helpful reminders. Reviewers also appreciated the clear communication provided during visits, noting that workers always take time to explain procedures thoroughly and answer questions.

What people talk about most

Service

People report positive experiences with service, highlighting prompt and efficient boiler maintenance.... See more

Staff

Users describe positive interactions with staff, highlighting their professional, friendly, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James recently helped me with an issue I had with a blocked sink. He arrived within the timeslot stated and was both polite and professional throughout. James checked over the sink and connecting pip... See more

Rated 5 out of 5 stars

We've been using P Blackhall for a few years now. Everything about the service is easy- annual reminder in place, they show up on time when they say they're going to be there (no all day windows for t... See more

Rated 5 out of 5 stars

I made a call to fix a date for my annual boiler service and was very pleased to be offered a date the following week. The employee arrived a little early but waited outside and rang the bell on ti... See more

Rated 5 out of 5 stars

Full marks. I have been toiling with getting my boiler serviced for three or four years with local one-man engineers not doing the job properly and disappearing afterwards. Blackhall came on the day... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

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No recent history of asking for reviews

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4.6

All reviews

(88)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a great service

We've been using P Blackhall for a few years now. Everything about the service is easy- annual reminder in place, they show up on time when they say they're going to be there (no all day windows for turning up). The heating engineers were knowledgeable, professional and efficient. Invoicing by the company was prompt and easy to pay them. Will be definitely using them again.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

They go the extra mile27

We had a complex plumbing issue which Grant from Blackhall fixed efficiently and with good humour.
Highly recommended

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Leak detection and repair

I had a problem with a leak which two other plumbing companies failed to detect. The plumber from Blackhall’s conducted a thorough and patient evaluation, correctly detected the leak, explained what needed to be done and was back out in a few days to effect the repair. Extremely satisfied with every aspect of Blackhall’s management of the situation.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Blackhall Plumbing & Heating were…

Blackhall Plumbing & Heating were recommended by a friend and I’m delighted with the service. Our plumber came out very quickly, resolved the issue and was lovely too. The chatbot was very easy to use too. I’d definitely use them again.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding professionals

Very clear and easy to work with organisation who provided a step by step on all of the work required and costs involved. The team were also polite, tidy and on time which was essential as I have children in my house. Fantastic group and will certainly use again.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Top Class Service from Start to Finish

James recently helped me with an issue I had with a blocked sink. He arrived within the timeslot stated and was both polite and professional throughout. James checked over the sink and connecting pipes thoroughly to find the source of the leak. He identified the problem and was able to get a replacement part fitted quickly. James was able to fix our issue within an hour of arriving (and that included going to get the part!). He also tidied up after himself - brilliant service from start to finish.
Scott Robertson

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely first class

Absolutely first class. P Blackhall have serviced our boiler and gas fire for years. Reliable, speedy, responsive, with friendly knowledgeable engineers. Great service!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Prompt arrival

Prompt arrival, kept me informed as to what the issue was and how it would be resolved. Great follow up visit by the Mr Blackhall, who sorted out a wee niggle efficiently. Nothing is to much for Blackhall Plumbing and Heating

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Grant and Jay were excellent

Grant and Jay were excellent. Punctual, knowledgeable, polite and efficient. I have used Blackhalls for the last 5 years for my plumbing, electrical and boiler servicing and always been impressed.

James, Edinburgh

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast, friendly and top quality work

PB Blackhall responded quickly, gave me clear and affordable options, and delivered top-quality gas, electrical, and certification work. Friendly, reliable, and spot on from start to finish – highly recommend!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Grant from PBlackhall Edinburgh

Just had Grant from PBlackhall Edinburgh for routine boiler maintenance and advice about leaks on a couple of radiators. He came when scheduled and carried out the tasks with obvious expert knowledge and dealt with the other issues efficiently. His manner was as always very pleasant and I would recommend him and the company without reservation.
Bill

8 August 2025
Unprompted review

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