I wish I could give 0 stars. I purchased a set for my son and only received the shirt. I sent numerous emails and still did not receive the other part of my order.
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See what reviewers are saying
First time buying from Blackleaf and very happy with the whole experience. Wanted a Rab waterproof coat and found that the best price with an added discount was through the Blackleaf website. Read the... See more
Fantastic product, really good quality and very warm. Even the zips and fasteners feel good quality. No complaints. Overall experience of Blackleaf was very good! Easy to navigate website, good pr... See more
I ordered a jacket on Thursday in the morning, and on the next day I received my parcel, in perfect condition; it smelled like a perfectly new item what is actually very important for me. My jacket wa... See more
Company details
Written by the company
Backed by a team of experienced adventurers at every level, we aim to inspire active and stylish living through a bespoke range of specially selected products and brands.
Contact info
United Kingdom
- customersupport@blackleaf.com
- www.blackleaf.com
No history of asking for reviews
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Knowingly send wrong size.
They deliberately and knowingly send out the wrong product then make the enquiry and returns process an unnecessary lengthy and complicated process.
I ordered boots and they sent out wide fit variant which I did not want and was not mentioned on the product listing.
The boots don’t fit correctly and are not what I ordered, yet they insist they are correct and are reluctant to exchange them after I had made enquiries as to why they sent wide fit which wasn’t ordered.

Reply from Blackleaf
Excellent excellent excellent !!!!
Received this jacket in perfect…
Received this jacket in perfect condition and perfectly parcelled up , it’s a lovely jacket
RAB Kinder Smock (Graphene)
Fantastic product, really good quality and very warm. Even the zips and fasteners feel good quality. No complaints.
Overall experience of Blackleaf was very good! Easy to navigate website, good prices in comparison to others and discount on top of that! Ordered after 9pm on Friday. Had an email the next day to say it had been dispatched. Arrived on Sunday. Great service. Would 100% use again and recommend!
Great gloves
Good price, good delivery even with the strikes and Christmas delivery issues.
I paid for next day delivery as I…
I paid for next day delivery as I wanted the item to use . This meant it should have arrived on Saturday. I am still waiting to receive it despite having paid the premium price for delivery. I get a message each day saying it's been delayed for another day. Whilst I appreciate this may be the carrier's fault and beyond your control I am disappointed.

Reply from Blackleaf
Great service
I had never heard of Blackleaf
I had never heard of Blackleaf until my recent purchase with them but I will certainly be using them again. They are a top class company to deal with from start to finish. My order arrived very promptly, I ordered two sizes and returned one of them. My refund was issued very quickly. I cannot recommend them enough.
Good price and quick delivery
Good price and quick delivery. Good shopping experience.
Make a mistake while buying a pair of…
Make a mistake while buying a pair of clarks and they help in a second
Are you having a laugh.
Are you having a laugh.
Ordered boots, paid
Still no sign, no word as to what's happening.even after email sent
Very poor
Ordered boots from millets same day for my son was delivered by Tuesday
Update.
Boots finally arrived Sat am.
The issue I had was the lack of correspondance from yourselves and royal mail.

Reply from Blackleaf
Excellent company to shop with and…
Excellent company to shop with and speedy delivery will use this company again x
Great service and very good price
Item was substantially cheaper than elsewhere. Ordered late on Friday with free delivery (choice of RM or DPD), despatched Saturday by DPD and arrived 8:30am Monday. Item exactly as ordered.
A clothing company to trust
This was the only company I could find who stocked the Barbour international wax jacket in my size and at a brilliant price also their return policy was second to none.
I can highly recommend this company with no reservations at all.
I have not received my order and…
I have not received my order and constantly chasing their customer service is a nightmare. No one gets back to you no one is resolving my issue. It’s been over a week since my parcel shows as delivered and I have not received it. This company is a joke.
Royal Mail shows parcel has been delivered weeks ago. I’ve not received it and your company does nothing to help. Avoid!

Reply from Blackleaf
I ordered a jacket on Thursday in the…
I ordered a jacket on Thursday in the morning, and on the next day I received my parcel, in perfect condition; it smelled like a perfectly new item what is actually very important for me. My jacket was on a huge sale, I have never seen such a good offer. What I also liked about the Blackleaf is that it sells only the high-quality brands. Highly recommended!
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