Blackleaf Reviews 

5,887
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

I wish I could give 0 stars. I purchased a set for my son and only received the shirt. I sent numerous emails and still did not receive the other part of my order.

Rated 5 out of 5 stars

First time buying from Blackleaf and very happy with the whole experience. Wanted a Rab waterproof coat and found that the best price with an added discount was through the Blackleaf website. Read the... See more

Rated 5 out of 5 stars

Fantastic product, really good quality and very warm. Even the zips and fasteners feel good quality. No complaints. Overall experience of Blackleaf was very good! Easy to navigate website, good pr... See more

Rated 5 out of 5 stars

I ordered a jacket on Thursday in the morning, and on the next day I received my parcel, in perfect condition; it smelled like a perfectly new item what is actually very important for me. My jacket wa... See more

Company details

  1. Streetwear store
  2. Bags and luggage shop
  3. Men's clothes shop
  4. Shoe shop
  5. Sunglasses shop
  6. Ladies' clothes shop

Written by the company

Backed by a team of experienced adventurers at every level, we aim to inspire active and stylish living through a bespoke range of specially selected products and brands.


Contact info

3.8

Great

TrustScore 4 out of 5

6k reviews

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No history of asking for reviews

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3.8

All reviews

(5,887)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Find

Best price, exactly the product I was after and unbelievably fast delivery. Very pleasantly surprised.

13 November 2022
Rated 5 out of 5 stars

Columbia escape thrive endure

When I Internet shop I look for quality, price and delivery. Blackleaf delivered high quality columbia hiking boots at an unbeatable price due to the 10percent discount and to top it all off I received the boots through Royal mail 3 days before the due date. Blackleaf have gained the trust of a happy customer.

20 November 2022
Rated 2 out of 5 stars

I lost the small pin that secures my…

I lost the small pin that secures my bracelet, and was disappointed to not automatically be sent a replacement, free of charge. So £10 later I have an upgraded whole metal attachment. Upgraded so the pin doesn't get lost I assume?

18 November 2022
Blackleaf logo

Reply from Blackleaf

Hi Howard,

Thank you for your review.

I am sorry for the issues you have had with your order. I can see that you have been in contact and my colleague is assisting you with this.

Apologies for any inconvenience.

Stephen - Customer Experience, Blackleaf.

Rated 5 out of 5 stars

Just Excellent

Excellent service from website functionality to delivery. Really impressed - this is the first time I have purchased from this retailer and will definitely add to my preferred list for online shopping.

10 November 2022
Rated 5 out of 5 stars

Great

Quick delivery, great prices, easy return. As long as my refund is no issue all will be good

7 November 2022
Rated 1 out of 5 stars

Transport and tax not included!

The website specified total costs when buying the product, but they were lying!
Transport cost and Tax on transport was not specified!
on a product of 116 $ I payed 50$ extra In transport!
Unbelievable!
I want to cancel my order!

8 November 2022
Unprompted review
Blackleaf logo

Reply from Blackleaf

Hi Ruben,

Thank you for your review.

We do advise in our terms and conditions that there may be extra charges when ordering from abroad. Please do provide us with your order number and I will have a colleague reach out and assist you.

Apologies for any inconvenience.

Stephen - Customer Experience, Blackleaf.

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