We got served by a young lad called ry And the reason for me returning to this shop was because of Alex , he really knows his knowledge when it comes to personal preference. These guys really are e... See more
Company replied
Location
Switch locationMeadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB
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See what reviewers are saying
Nice looking shop with alot to offer, the best part was our server Alex who gave us alot of detail on what to buy and why really showing he knows his stuff, he was very friendly and made the experienc... See more
Company replied
Both Alex and Ellie were amazingly helpful to me & my daughter on friday May 8th in the meadowhall store. They were so friendly and knowledgeable giving me confidence in my purchase. i’m very happy wi... See more
Company replied
Kasper is a pleasant, helpful young man, offering to get different sizes of the walking shoes I was interested in for me to try. Nothing too much trouble. He is an asset to your store
Company replied
Company details
- #75 of 92 best companies in Outdoor clothing and equipment shop
- #76 of 123 best companies in Activewear shop
- #37 of 54 best companies in Bags and luggage shop
- #72 of 80 best companies in Camping Shop
- #30 of 40 best companies in Running Shop
- #117 of 216 best companies in Shoe shop
About Blacks - Meadowhall
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, United Kingdom
4.8
Excellent
57 reviews
Asks customers to review
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Amazing service from Alex
Amazing service from Alex - absolute legend - fantastic customer service
28 June 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Reply from Blacks - Meadowhall
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Very knowledgeable and friendly staff…
Very knowledgeable and friendly staff (Alex) with a good range of goods. Looked and discussed several alternatives before deciding on the most suitable product for me
12 June 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Alex and Ellie Meadow Hall
Both Alex and Ellie were amazingly helpful to me & my daughter on friday May 8th in the meadowhall store. They were so friendly and knowledgeable giving me confidence in my purchase. i’m very happy with my new boots, thank you ! 🤩
8 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Well stocked store
Kasper is a pleasant, helpful young man, offering to get different sizes of the walking shoes I was interested in for me to try. Nothing too much trouble. He is an asset to your store
10 June 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Very helpful staff!
Very helpful staff member Scott & easy to navigate the store.
Helped to make the right choice.
8 June 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Scott was very knowledgeable about the…
Scott was very knowledgeable about the coat I chose. He offered us freebies & explained how these were to be used.
Very polite & pleasant.
6 June 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Excellent visit
Went into store. Scott handled the sale. Very good. Not pushy. Perfect.
Hence leading us to make purchase of good quality items to the tune of a paramo coat and a fleece top. £500
We came into the store as it looked clean. Well stocked and modern.
Thanks.
6 June 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Lovely clean shop
Lovely clean shop, sale assistants very attentive, friendly and helpful. We were served by Alex, he was able to advise us and recommend stuff that we needed.
5 June 2026
Unprompted review
Reply from Blacks - Meadowhall
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Alex really helped a lot
Alex really helped a lot! He basically told me everything I need to know to pick my first pair of hiking boots.
4 June 2026
Unprompted review
Reply from Blacks - Meadowhall
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Shela who served me was very polite and…
Shela who served me was very polite and nothing was too much trouble she served me quickly and efficiently
3 June 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
We got served by a young lad called ry …and Alex
We got served by a young lad called ry And the reason for me returning to this shop was because of Alex , he really knows his knowledge when it comes to personal preference. These guys really are extremely helpful and go above and beyond to make sure the customer is satisfied. Much appreciated, Meadowhall Sheffield
30 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Scott and Ellie were so helpful and knowledgeable helping me to choose walking shoes
Bought some walking shoes today the staff were so helpful and knowledgeable
29 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Very informative and great advice from…
Very informative and great advice from Ellie!
26 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Nice looking shop with alot to offer
Nice looking shop with alot to offer, the best part was our server Alex who gave us alot of detail on what to buy and why really showing he knows his stuff, he was very friendly and made the experience 10x better than it wouldve been. 5 starts for a reason.
24 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Awesome feedback from me
Awesome feedback from me, great relaunch event, great stock available, great music, and AF refreshments, and bagged a deal. Will be back
22 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
Ellie was very friendly and helpful
Ellie was very friendly and helpful, thank you!
9 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Great experience at the store in…
Great experience at the store in Meadowhall. Was looking for a waterproof coat and was spoilt for choice.I was served by Sheila who was very friendly and helpful.
Satisfied customer
13 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
We were well looked after by Alex at…
We were well looked after by Alex at the Meadowhall store , he answered all our questions about our purchase and made our visit a good experience .
2 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Rhyas was approachable
Rhyas was approachable, friendly and knowledgeable on the shoes I was looking for (shoes with support and comfort). Offered great advice.
One happy customer!
9 May 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Blacks Customer Care Team
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