How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would pr... See more
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Location
Switch locationMeadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB
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I bought two pairs of Merrell trainers from Blacks Meadowhall store on 4/8/26. The assistant who helped me was Alex. He was attentive, patient and professional. He was friendly and welcoming and did n... See more
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Recently purchased a pair of walking trainers from Blacks in Meadowhall. Peter was very friendly and helpful. He gave very good advice in helping me choose my shoes. I would also like to mention Oliv... See more
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The staff were great. Alex really helped us, recommending and guiding us based on our specific needs. Fantastic service by Alex, highly recommend the shop.
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Company details
- #80 of 91 best companies in Outdoor clothing and equipment shop
- #85 of 123 best companies in Activewear shop
- #41 of 57 best companies in Bags and luggage shop
- #71 of 79 best companies in Camping Shop
- #30 of 40 best companies in Running Shop
- #129 of 218 best companies in Shoe shop
About Blacks - Meadowhall
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, United Kingdom
4.9
Excellent
81 reviews
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A big thank you to Alex.
Alex was very helpful today. We needed some advice about walking shoes for my husband. He is very knowledgeable about the products available. We are very happy with our purchase.
4 April 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Alex was really great and…
Alex was really great and knowledgeable. I was needing some walking boots and he knew exactly what to get. He explained the qualities and differences of the boots I was looking at, so I understood which would be best for long hikes. Really, really great!
3 April 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
The revised layout of the store is much…
The revised layout of the store is much better with a good choice of products. Staff welcoming and helpful.
28 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Friendly and knowledgeable staff
Wanted to buy a Gortex jacket but unsure regarding best brand etc. Many thanks to both Malin and Rhyas who were both very helpful. I didn't feel under any pressure to buy - quite the opposite in fact. It was more 'take your time and be happy with your purchase'. I was impressed with the quality of advice offered by Rhyas. Many thanks.
26 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Blacks Customer Care Team
Fantastic service
Fantastic service. Very friendly staff.
Scott was great and helped me with a question I had. Thanks again.
27 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Called in today looking for a pair of…
Called in today looking for a pair of boots, tried a pair of burghaus on first then a few more , josh was very good and didnt mind keep getting me the different boots to try on, in the end i went with the first pair i tried 😁 nice shop, lovely staff
27 March 2026
Unprompted review
Reply from Blacks - Meadowhall
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Knowledgeable staff member Alex
Knowledgeable staff member, Alex, friendly and great service.
26 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Olivia was superb at assisting me with…
Olivia was superb at assisting me with my waking shoes
23 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Blacks Customer Care Team
Staff were on hand helpful and polite
Staff in particular Sheila, were on hand helpful and polite. The store had a good selection of items which were competitively priced.
23 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Fantastic Service
Fantastic Service, particularly Alex really help with advice with buying some new shoes
20 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Rhyas is the diamond of this shop
Rhyas was incredible help! Extremely knowledgeable about the stock and friendly with his advice. He was perfect help for us buying a new raincoat that was appropriate for our hikes without breaking the bank. Would probably have browsed and got scared by the choice without him. A total angel!
19 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
What delightful staff
What delightful staff. Sheila, who assisted me, couldn’t have been more helpful. I’m unable to get down to the lower shelves but she happily went through the stack until she had found my size. The shop is very welcoming and relaxed and I shall be very happy to frequent it for any future purchases.
Thank you helping me with the t-shirts.
18 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
The shop assistant lisa was absolutely…
The shop assistant lisa was absolutely brilliant. She was so helpful . Really pliot.
Couldn't help me enough. Got out different sizes different styles , didn't rush me she was so nice
19 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Rhyas was one of the best store…
Rhyas was one of the best store assistant that I have had to deal with in a long time he was very helpful from the beginning new all about the footwear i was looking for and he finally found me just what it was I needing. What a fine young man and a good salesman to boot PKR
16 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Lovely experience
The new store looks brilliant, organised in brand order which I prefer in any store. Sheila who worked there was also very friendly and helpful, overall a very pleasant experience.
16 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Polite and efficient
Malin was polite and efficient. I knew what I wanted and she checked stock and served me quickly
13 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Well done to Scott he showed excellent customer service A+
I was served by Scott today, this is
12 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Reply from Blacks - Meadowhall
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
I bought some hiking shoes for work…
I bought some hiking shoes for work today and Lisa was extremely helpful and friendly :) brilliant service thank you! I’m very pleased with my Merrells
9 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
Lisa was so friendly and helpful whilst…
Lisa was so friendly and helpful whilst I was finding new sandals for walking, together we found the ones I’m very happy with
3 March 2026
Unprompted review
Reply from Blacks - Meadowhall
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
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