BLK BOX Reviews 

2,432
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... See more

Company replied

Rated 1 out of 5 stars

I've ordered a concept 2 skierg , at the start of the order site says that if it costs more than 800 euro its shipping free. I continued the order, tried to pay with Klarna which didn't work and just... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased several BLK box products 2.5kg - 30 kg dumb bells and rack - bench and ply box - all products were delivered on time and in good condition - packaging was particularly good... See more

Company replied

Rated 5 out of 5 stars

Home gym is all Blk Box. The quality of their product is unquestionable in my opinion. For once I had an issue with a delivery. Emailed and raised my grievance. They sorted it. That's all you can ask.... See more

Company replied

Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler

Written by the company

BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,432)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Goods were damaged and needs replacing

Goods were damaged and needs replacing

28 March 2024
BLK BOX logo

Reply from BLK BOX

We are sorry your goods were damaged on arrival and our team are issuing a replacement for you. If you need any further assistance please contact our team at info@blkboxfitness.com

Rated 1 out of 5 stars

Product still not arrived

Product still not arrived. Ordered on 19th March, been in transit since 21st! Have emailed but no reply.

21 March 2024
BLK BOX logo

Reply from BLK BOX

HI Jo Jo I am sorry for the delay to your order. Your order has been dispatched and is due to be delivered today. If you need further assistance you can contact our team at info@blkboxfitness.com

Rated 1 out of 5 stars

Order missing

No order received

22 March 2024
BLK BOX logo

Reply from BLK BOX

We are really sorry that the order was delayed in transit with our carrier. We will be providing feedback to the carrier as part of our ongoing commitment to ensure a reliable and efficient delivery service for our clients.

Rated 4 out of 5 stars

Great product

Great product, but found communication/updates on despatch & delivery pretty poor eg despatch wasnt the quickest and then it just turned up at my door without warning fortunately I was home. A little more communication & tracking would go a long away 👍

11 March 2024
Rated 5 out of 5 stars

Great company

Easy to use website, great communication, fast shipping and over Christmas.
Very happy with my order 👌🏻

2 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look