BLK BOX Reviews 

2,439
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

BLK BOX Galvanised Steel Pull Up Bar is brilliant for all kinds of pulling exercises, especially Chin Ups, Front Pull Overs and Bar Muscle Ups - highly recommend it!

Rated 5 out of 5 stars

Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... See more

Company replied

Rated 1 out of 5 stars

If I could give no stars I would! Ordered a folding rack turned up scuffed to pieces, looked like it had been in the ware house for years, when I got in touch with them there response was we will give... See more

Rated 5 out of 5 stars

I have recently purchased several BLK box products 2.5kg - 30 kg dumb bells and rack - bench and ply box - all products were delivered on time and in good condition - packaging was particularly good... See more

Company replied

Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler

Written by the company

BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,439)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Your delivery and collection…

Your delivery and collection instructions on your website are misleading - believed I had clicked delivered to be told I had clicked collect even though it clearly looked like my purchase was out for delivery.

4 June 2023
BLK BOX logo

Reply from BLK BOX

Hi Tom

Thanks for your review and feedback, appreciate it.

Looking at your order we can see that this was selected for collection at order and no shipping fee was paid for shipping.

After speaking with you already, we will look into improving this for the future.

Thanks
Garth
Team BLK BOX

Rated 2 out of 5 stars

Nice product, let down by rubbish delivery & packaging

The product I bought from BLK BOX is pretty sturdy, not bad quality for the price. The 2 star rating though is for the absolutely atrocious packaging and delivery. BLK BOX needs to pack items better, and also to get rid of UPS. I had several "your item will be with you tomorrow by end of day" messages, only to have nothing turn up, followed that evening by a "delivery rescheduled" message with a different date. Not fun taking time off work waiting in for a item not actually coming - and not just once, but twice before they got it right. When the item (a hex/trap bar) did eventually turn up, the flimsy cardboard packaging was heavily damaged, enough so that even the UPS driver took photos and advised me to also. When I removed what there was 'protecting' it, I found that on the end of one sleeve, there was chipped chrome, like it had been dropped on its end. I didn't consider returning it, as it's already been traumatic getting the thing in the first place. I don't think I will be using BLK BOX again. though, not impressed.

15 May 2023
Rated 5 out of 5 stars

40kg Strongman Sandbag

I ordered a 40kg Strongman Sandbag and the original one send was defective (stitching wrong).
I logged the defect via email and straight away; no questions asked they issued me a replacement the next day. Excellent customer service, definitely recommend.

15 May 2023

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