BlockBlueLight Reviews 

1,304
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the lighting products and sleep masks, noting how much better their sleep, relaxation, and eye comfort have become throughout the day and evening. People also appreciate the reliable performance, thoughtful design, and overall positive transformation these items bring to their daily routines at home. Some reviewers were not happy with customer service, mentioning slow response times and unhelpful communication when trying to resolve issues or handle product questions. A few other people also felt that unexpected delivery delays, faulty items, and difficulties with returns made their purchasing experience quite frustrating.

What people talk about most

Product

People report high satisfaction with the product range, frequently praising the remarkable quality and... See more

Quality

Customers felt high satisfaction regarding the quality, frequently praising the comfortable design and... See more

Customer service

Consumers find customer service to be mixed, as experiences vary widely across different interactions. While... See more

User experience

Clients share positive opinions on user experience, noting that websites are easy to navigate and processes... See more

Order

Reviewers mention ambiguous feedback about order experiences, as opinions are sharply divided among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my order of SunDown Blue Light Blocking clip-ons very quickly and couldn’t be happier. The quality is amazing, and the fit perfect. Customer service is very helpful and communicative. So i... See more

Rated 5 out of 5 stars

I have been very impressed with the blackout sleep masks, having purchased the delux delta several years ago and more recently the slimline version. They are very comfortable and have definitely impro... See more

Rated 5 out of 5 stars

I recently purchased an order of BlockBluLight products (full spectrum downlights and lamp lights) for the essential rooms in my home to try them out, and I loved them so much I turned around a sh... See more

Rated 5 out of 5 stars

I ordered some BlockBlueLight globes for my home; noticed a huge difference straight away; very calming; no more eye strain; just like being in the sun I can read fine print without reading glasses;... See more


Company details

  1. #147 of 254 best companies in Health and beauty shop

Written by the company

BlockBlueLight is the premier global brand for blue and artificial light blocking products. We promote the science behind modern phenomena such as digital eye strain and poor sleep, and the connection these have with screen overuse. Through our innovative product range, we champion eye health, sleep quality, and wellbeing – and promote products and solutions which lessen the effects that blue light (such as from our phones and screens) has on our bodies. At BlockBlueLight, we are passionate about what we do and delight in helping people live healthier lives. Our aim is to make mitigating blue light a mainstream concern and give people tools to be able to be their best selves in today’s digital age.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,304)

411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good lamps

Good lamps, everything works as advertised. Their warehouse accidentally filled out the customs declaration incorrectly, so I had to wait longer than usual, but I was in no rush. Customer support is very good and resolved all the issues (if you don't get an email response within 3 days, message them on FB" messanger"—they usually reply the same day there).

13 July 2026
Unprompted review
Rated 2 out of 5 stars

Transparency

I purchased a red/blue light face mask from BlockBlueLight in November 2025 for approximately $250 during a sale weekend. Yes, it was a great price I agree. I was disappointed with the return process at the time but never wrote a review.

After recently listening to Alex Fergus discuss their customer service and transparency on his Red Light Therapy YouTube channel, I decided to finally share my experience, which left a bad taste in my mouth ever since regarding the company.

When I purchased the mask, I understood BlockBlueLight to offer a 30-day return policy. What was not clear to me was that sale purchases could be treated very differently. Their current policy states that full-priced items may be returned within 30 days for a refund, exchange, or store credit. However, much farther down, it states that items discounted by more than 15% are considered “sale items” and are non-refundable, making them eligible only for an exchange or store credit.

That is a significant restriction, yet it is not stated in the main return-policy section. Instead, it appears much farther down, buried among extensive additional wording, where a customer could easily overlook it.

I had already purchased a Mega Panel with BlockBlueLight and planned to purchase another. Losing a repeat customer over a $250 return was a very poor customer-service decision. I am also an established esthetician and am regularly asked which red-light therapy products I recommend, so transparency and customer service absolutely affect my recommendations.

BlockBlueLight has lost both my future business and my recommendation.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

I found out abt BlockBlue Light by a…

I found out abt BlockBlue Light by a family member in Instagram.
I have order 3x from this company. I have a kitchen lamp that has different light setting for you to adjust to your liking. I have red and bio light bulbs, I bought my 11 or old day yellow block blue light glasses, I have light strips which i will put in my daughter's smart monitor. I recently just place an order using their only lights 30% sale which was great!I I got chargeable night lights that do not have to be plugged on. And my very first red light flaglight, mostly for when I wake up bfr sunrise for early prayers. By the way the have a whole web site sale for 20 or 25% off for every light time change summer and winter. God bless you block blue. :)

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Love my Delta Deluxe mask

Love my Delta Deluxe mask. Top quality and so comfortable. The deep eye cavities mean you can open your eyes freely with it on as well. Perfect. Customer service was prompt and excellent. Highly recommend this product and brand!!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Looove my Delta Deluxe Mask

Love my Delta Deluxe Mask - so comfortable and top quality. The deep eye cavities mean you can open your eyes freely with it on too. It's perfect. Customer service was prompt and excellent. Highly recommend this product and brand!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Love these products!

Love these products!

My orders have come quickly and I've really liked all the items I have gotten and use them all the time.

12 March 2026
Unprompted review
Rated 4 out of 5 stars

Go to presents!

Love the lights so much! I’ve made a few orders over the years for myself and for family. They’re my go to presents when I’m not sure what to get someone. Very essential for my sleep routine and just really lovely to have around the house at night. The only issue we’ve had is that the charging cords are quite delicate and tend to stop working after a while of use. Not a huge issue though as the chargers are easy to replace and it’s not an issue at all for the plugin motion nightlights.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. I have bought and used a number of their products for several years now.

I use the full spectrum light bulbs or blue light blocking light bulbs throughout the house. I use the daytime light if I am working late and need to stay alert after the sun sets, orange lights for the evening, and red light for the hour before bed. My sleep has vastly improved since incorporating this lighting system into my life. I also love the functionality of the full spectrum lights, which allow me to switch to a brighter light in the evening if I need a more natural/less orange looking light for visitors or to look at something better/with better colour (I sew so this happens sometimes!).

The orange and red beacon lights have been perfect for travelling and camping. They let me bring my lighting system with me wherever I go.

I've also been using a Red Light Therapy panel I bought from BlockBlueLight for around 3 years now. I originally bought the panel to help with recovery from Long Covid and herpes management. At the time I was struggling with almost constant outbreaks that were making my life a misery. I was very sensitive to red light therapy initially and had to start on the lowest setting (it caused a skin tingling/warmth and fatigue even on this lowest setting!), but it did what I hoped it would and broke the cycle of repeat outbreaks. With medication and other interventions it helped my body get on top of the virus again. I now continue to use it regularly to stay on top of the virus and as acne treatment, for which it has also proved effective.

Service from BlockBlueLight has always been exemplary. I've never had any issues with delivery, and customer service has always been excellent.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Love all your products

Love all your products and have been using them for years. High standard and reliable. I can’t live without healthy lighting to contribute and help maintain my metabolic health.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service and Warranty Support

My BlockBlueLight red light therapy panel ended up having a small issue recently, so I reached out to their team. Since it has a 5-year warranty, they sorted it out immediately.I reported the issue on Monday, and by Saturday morning, a brand-new replacement panel was already at my door!Usually, dealing with warranties is a massive headache, but BlockBlueLight made it completely effortless. They really stand behind their gear. Super impressed and highly recommend them!

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Using BlockBlue bulbs for 2 years now …

I have purchased lightbulbs from BlockBlue 2 years ago I’ve been quite happy with them! Just bought some more for lesser used rooms of my home. And a lamp! I investigated several different companies products and felt like these matched my families needs the best! Customer service was great, and I always appreciate their sales.

17 August 2026
Unprompted review

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