I received my order of SunDown Blue Light Blocking clip-ons very quickly and couldn’t be happier. The quality is amazing, and the fit perfect. Customer service is very helpful and communicative. So i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #147 of 254 best companies in Health and beauty shop
Written by the company
BlockBlueLight is the premier global brand for blue and artificial light blocking products. We promote the science behind modern phenomena such as digital eye strain and poor sleep, and the connection these have with screen overuse. Through our innovative product range, we champion eye health, sleep quality, and wellbeing – and promote products and solutions which lessen the effects that blue light (such as from our phones and screens) has on our bodies. At BlockBlueLight, we are passionate about what we do and delight in helping people live healthier lives. Our aim is to make mitigating blue light a mainstream concern and give people tools to be able to be their best selves in today’s digital age.
Contact info
United Kingdom
- www.blockbluelight.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Improves cicadum rithum
The product works really well and the modes help align my natural cicadum rithum verified by a wearable.
Very overpriced for non UK resident + alibaba alternatives
Very overpriced for non UK resident.
In general quite expensive knowing you can find the same on alibaba for way cheaper.
They didnt show me the full amount I would pay at checkout tax included, this is dishonest.
+ super agressive annoying newsletter.
Very good lamps
Good lamps, everything works as advertised. Their warehouse accidentally filled out the customs declaration incorrectly, so I had to wait longer than usual, but I was in no rush. Customer support is very good and resolved all the issues (if you don't get an email response within 3 days, message them on FB" messanger"—they usually reply the same day there).
Transparency
I purchased a red/blue light face mask from BlockBlueLight in November 2025 for approximately $250 during a sale weekend. Yes, it was a great price I agree. I was disappointed with the return process at the time but never wrote a review.
After recently listening to Alex Fergus discuss their customer service and transparency on his Red Light Therapy YouTube channel, I decided to finally share my experience, which left a bad taste in my mouth ever since regarding the company.
When I purchased the mask, I understood BlockBlueLight to offer a 30-day return policy. What was not clear to me was that sale purchases could be treated very differently. Their current policy states that full-priced items may be returned within 30 days for a refund, exchange, or store credit. However, much farther down, it states that items discounted by more than 15% are considered “sale items” and are non-refundable, making them eligible only for an exchange or store credit.
That is a significant restriction, yet it is not stated in the main return-policy section. Instead, it appears much farther down, buried among extensive additional wording, where a customer could easily overlook it.
I had already purchased a Mega Panel with BlockBlueLight and planned to purchase another. Losing a repeat customer over a $250 return was a very poor customer-service decision. I am also an established esthetician and am regularly asked which red-light therapy products I recommend, so transparency and customer service absolutely affect my recommendations.
BlockBlueLight has lost both my future business and my recommendation.
Fast shipping and the products are…
Fast shipping and the products are always great quality
Excellent communication fast shipping…
Excellent communication fast shipping and fantastic after ship /warranty support
I found out abt BlockBlue Light by a…
I found out abt BlockBlue Light by a family member in Instagram.
I have order 3x from this company. I have a kitchen lamp that has different light setting for you to adjust to your liking. I have red and bio light bulbs, I bought my 11 or old day yellow block blue light glasses, I have light strips which i will put in my daughter's smart monitor. I recently just place an order using their only lights 30% sale which was great!I I got chargeable night lights that do not have to be plugged on. And my very first red light flaglight, mostly for when I wake up bfr sunrise for early prayers. By the way the have a whole web site sale for 20 or 25% off for every light time change summer and winter. God bless you block blue. :)
Great service responds promptly to…
Great service responds promptly to enquiries.
Love my Delta Deluxe mask
Love my Delta Deluxe mask. Top quality and so comfortable. The deep eye cavities mean you can open your eyes freely with it on as well. Perfect. Customer service was prompt and excellent. Highly recommend this product and brand!!
Looove my Delta Deluxe Mask
Love my Delta Deluxe Mask - so comfortable and top quality. The deep eye cavities mean you can open your eyes freely with it on too. It's perfect. Customer service was prompt and excellent. Highly recommend this product and brand!
Love these products!
Love these products!
My orders have come quickly and I've really liked all the items I have gotten and use them all the time.
The products are good but the delivery…
The products are good but the delivery contractor was not. He threw electrical lights over my fence onto hard paving.
Go to presents!
Love the lights so much! I’ve made a few orders over the years for myself and for family. They’re my go to presents when I’m not sure what to get someone. Very essential for my sleep routine and just really lovely to have around the house at night. The only issue we’ve had is that the charging cords are quite delicate and tend to stop working after a while of use. Not a huge issue though as the chargers are easy to replace and it’s not an issue at all for the plugin motion nightlights.
Fantastic company
Fantastic company. I have bought and used a number of their products for several years now.
I use the full spectrum light bulbs or blue light blocking light bulbs throughout the house. I use the daytime light if I am working late and need to stay alert after the sun sets, orange lights for the evening, and red light for the hour before bed. My sleep has vastly improved since incorporating this lighting system into my life. I also love the functionality of the full spectrum lights, which allow me to switch to a brighter light in the evening if I need a more natural/less orange looking light for visitors or to look at something better/with better colour (I sew so this happens sometimes!).
The orange and red beacon lights have been perfect for travelling and camping. They let me bring my lighting system with me wherever I go.
I've also been using a Red Light Therapy panel I bought from BlockBlueLight for around 3 years now. I originally bought the panel to help with recovery from Long Covid and herpes management. At the time I was struggling with almost constant outbreaks that were making my life a misery. I was very sensitive to red light therapy initially and had to start on the lowest setting (it caused a skin tingling/warmth and fatigue even on this lowest setting!), but it did what I hoped it would and broke the cycle of repeat outbreaks. With medication and other interventions it helped my body get on top of the virus again. I now continue to use it regularly to stay on top of the virus and as acne treatment, for which it has also proved effective.
Service from BlockBlueLight has always been exemplary. I've never had any issues with delivery, and customer service has always been excellent.
Great products and great service
Great products and great service, can’t recommend these guys enough.
Love all your products
Love all your products and have been using them for years. High standard and reliable. I can’t live without healthy lighting to contribute and help maintain my metabolic health.
Exceptional Customer Service and Warranty Support
My BlockBlueLight red light therapy panel ended up having a small issue recently, so I reached out to their team. Since it has a 5-year warranty, they sorted it out immediately.I reported the issue on Monday, and by Saturday morning, a brand-new replacement panel was already at my door!Usually, dealing with warranties is a massive headache, but BlockBlueLight made it completely effortless. They really stand behind their gear. Super impressed and highly recommend them!
Using BlockBlue bulbs for 2 years now …
I have purchased lightbulbs from BlockBlue 2 years ago I’ve been quite happy with them! Just bought some more for lesser used rooms of my home. And a lamp! I investigated several different companies products and felt like these matched my families needs the best! Customer service was great, and I always appreciate their sales.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








