Blocsphere Property Management Reviews 

85
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company is an absolute catastrophe.They are expelled from property ombudsman and they are running illegally. They don’t respond, they don’t act, and they don’t care. Maintenance requests disappe... See more

Rated 1 out of 5 stars

We appointed them having had an awful experience with First port. Sadly it looks like we've jumped out of thr fire into the frying pan. They didn't even bother visiting our development for seve... See more

Rated 1 out of 5 stars

Appalling. No upkeep of property. Unwilling to meet to discuss. No transparency of fees. Bills left unpaid. Property run down and constant promises but no action. Extricating ourselves from their mana... See more

Rated 1 out of 5 stars

The property management company was consistently unresponsive, failed to address maintenance issues in a timely manner, and showed very little concern for tenants. Communication was poor, promises wer... See more

Company details

  1. Property management company

Written by the company

Our property management services cover residential apartment blocks, housing estates, office and industrial premises, shopping centres, retail parks, and leisure facilities including open public spaces.


Contact info

1.2

Bad

TrustScore 1 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(85)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shannon in the legal department has…

Shannon in the legal department has been helping me with all my enquiries regarding my property. She is always happy to help and very quick to respond to all of my questions.

19 April 2022
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the kind review Matt!

Rated 5 out of 5 stars

Indie and the team have been great to…

Indie and the team have been great to work with, I now know that my property is in good hands after getting ripped off by many other services that just aren't on the level of Blocsphere.

23 March 2022
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the great review James! It's very much appreciated.

Rated 5 out of 5 stars

Hannah in the accounts department gave…

Hannah in the accounts department gave me a very comprehensive reply to my service charge account queries. Hannah’s responses, via email, were fast and comprehensive. Hannah’s professionalism is appreciated.

3 December 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the great review Vega!

Rated 5 out of 5 stars

Blocsphere are so helpful

Blocsphere are so helpful, they are really friendly but most importantly they respond so quickly with everything you need support with. They really stand out as superior to most management companies.

24 November 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the great review Helen! It's very appreciated.

Rated 5 out of 5 stars

Thank you Kellianne for your quick reply.

We pay Invoices on behalf of our landlords so I emailed blocsphere to confirm if they had received the funds and Kellianne confirmed the payment was received.
Thank you for your quick reply

23 November 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the review! We have passed your comments over to Kellianne.

Rated 5 out of 5 stars

Requested a Sales Pack from the…

Requested a Sales Pack from the management company, their response was first class. I was sent an invoice which on receipt of payment Kellianne was able to provide me the information well within the quoted number of days.
Excellent service.

23 November 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for your review! We always aim to deal with any queries as swiftly as we can.

Rated 5 out of 5 stars

We’ve been working as a contractor for…

We’ve been working as a contractor for Blocsphere for the last year and have had a great experience so far. Good work and good on time payment! Special thanks to Thomas Swancott.

22 November 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the great review Tom, we will pass the special mention over to our Property Administrator, Thomas!

Rated 1 out of 5 stars

Free from the clutches of Blocsphere…

Free from the clutches of Blocsphere Property Management. This is a short follow-up review for interested parties. Two elderly and dear friends of mine found themselves under the yoke of these jokers. As neither is computer literate I'm posting this on their behalf. It was a horrible and intimidating experience spread out over 2 years. It included no stop letters and legal threats to a retired couple in their 70's. Shocking I know, but that did not stop Blocsphere Property Management from barraging them with endless threats and legalese B.S. The irony here is while money is obviously foremost on their minds; little or no work was undertaken on the property in question. A rather odd business model - no?
The joyful news is - the couple in question as well as the whole block of residents decided to take on the beast, eventually bringing them down with a terrific crash. So in summary: small, quiet block of peaceable residents (1) - Blocsphere Property Management (Nil). For those out there, having to deal with their ‘services’, challenge ‘and thou will be rewarded’ (and vindicated). By the way, you’ll notice reviews of Blocsphere Property Management are highly polarised, that in itself is telling! When no middle ground is seen, you need to decide which of the two parties are more likely to be telling the truth, those giving or those receiving. I leave it to readers to decide.

6 August 2021
Unprompted review
Rated 5 out of 5 stars

A 5 Star Company

A 5 Star company that has made our block of 23 flats easy to manage. We now comply to all the current laws and feel safe in Blocspher's hands.

23 June 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you Ant for the kind review and great feedback!

Rated 5 out of 5 stars

We've worked with the company for a few…

We've worked with the company for a few years now. They're great people to work with and prompt payment on any invoices we raise

16 June 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the great review Ashley!

Rated 5 out of 5 stars

Top notch:)

Where do i start, Blocsphere are very friendly and so so helpful every time I call. Recognition especially for Tara , Charlotte and Jack, all great at their roles and a credit to the company, keep up the good work :)

11 June 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the great feed back! It's very much appreciated.

Rated 5 out of 5 stars

Professional, responsive, reliable!

Professional, responsive, reliable!

I highly recommend Blocsphere to anyone in need of a great property manager.

Raj
Head of Business Development
Vinci Response Services

11 June 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the great feedback Raj!

Rated 5 out of 5 stars

Blocsphere always go out of there was…

Blocsphere always go out of there was to solve any issues. They have great systems and processes that make my life so much easier.

10 June 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for your great feedback Dave!

Rated 1 out of 5 stars

Very poor or rather non-existent service

My stepdaughter owns a flat in London 'managed' by Blocsphere. For months she has attempted to get someone to look at damp. Her experience has been a series of broken promises and fob-offs with 'it's a matter for the freeholder'. NO; Blocsphere is paid to sort this stuff out by the freeholder. If Blocsphere wants to reply I can give more information and we can attempt to build some bridges and restore its awful reputation.

24 May 2021
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Hello Michael,

We are sorry to hear that you have not experienced our usual high standard of customer care on this occasion. I have passed your details over to the Property Manager for that area, and we shall endeavour to resolve any remaining issues as quickly as possible.

Thank you for your feedback, which we use to continuously improve our services.

Many thanks,
Charlotte

Rated 5 out of 5 stars

Great customer service

I absolutely love working for Blochsphere property management. We have cleaning the communal areas in Gravesend for two years now and the building is always kept up to date. They have recently painted the whole building and it looks absolutely great.
Excellent company and great at what they do.

3 December 2020
Unprompted review
Blocsphere Property Management logo

Reply from Blocsphere Property Management

Thank you for the great review Ava, your comments are very much appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look