Bloom & Wild UK Reviews 

74,271
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the flowers, noting they often arrive in bud and bloom beautifully, lasting for weeks. Many appreciate the reliable delivery service, with items frequently arriving on time, sometimes even earlier than expected, and the convenience of letterbox delivery. People also highlight the easy ordering process and excellent customer service, which readily resolves issues. However, some customers also noted issues with product quality upon arrival, describing flowers that looked wilted or did not match website pictures. Additionally, a few other people also felt that delivery was not always reliable, with some orders arriving late or not at all, despite specific delivery dates being requested.

What people talk about most

Product

Customers had positive experiences with product, often praising the beauty, longevity, and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the reliability and punctuality... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the freshness,... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, with many... See more

Service

Users describe positive interactions with service, highlighting it as excellent, courteous, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bl... See more

Rated 5 out of 5 stars

I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying t... See more

Rated 5 out of 5 stars

Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent... See more

Rated 5 out of 5 stars

I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for age... See more


Company details

  1. #17 of 43 best companies in Flower Delivery
  2. #41 of 70 best companies in Corporate gift supplier
  3. #8 of 12 best companies in Dried flower shop
  4. #21 of 39 best companies in Florist
  5. #13 of 33 best companies in Flower market
  6. #227 of 373 best companies in Gift shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74k reviews

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4.6

All reviews

(74,271)

9,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Bloom & Wild

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bloom.
Have used Bloom & wild for a number of years with only one issue of flowers not arriving for which they arranged a replacement immediately. Delivery I use is standard Royal Mail and find items arrive the day before the requested delivery date.
All round Bloom & Wild offer excellent quality and service. Highly recommend!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

My go to for flowers for every…

My go to for flowers for every occasion. Great choice of flowers and cards, beautiful blooms and through the letterbox packaging mean I can organise a gift in minutes and pick the date I want it to arrive. Good service too. You can also earn points now and secure discount vouchers to cut the cost.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery and was kept updated on delivery. Will use again and will recommend to friends and family.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Great website

Great website, very easy to choose product. Updated emails of purchase and delivery. Product was well received and excellent. Thanks you

26 July 2026
Unprompted review
Rated 5 out of 5 stars

A very happy customer

I placed an order at around 8pm and they were delivered by 10am the following day. The flowers look fantastic. I'm really pleased.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Bloom and wild letterbox flowers are my “go to” choice

Bloom and wild letterbox flowers are such a great idea. I’ve sent them many times. They arrive on time, the flowers are buds and over a few days they fill out and last a long time. My recipients always send me photos and say how pleased they are. Bloom and Wild are my “go to” choice for sending flowers by post.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not use if you want a timely delivery

Ordered a gift care box on Wednesday for a friend who had lost her Father. It was due to be delivered Thursday - 94% guaranteed according to their confirmation email, if not it would definitely be there the next day. It’s now Sunday and it still hasn’t arrived.
I tried using their Chat service Saturday morning where I just received template responses and no solution so I emailed them instead and have received absolutely no response.
My friend is going to think I have just ignored her bereavement and when / if the gift does now arrive it will look like an afterthought.
Appalling service - will never use them again

23 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Fiona,

Thank you for taking the time to leave your review.

I am so sorry to hear that your flowers meant to support a friend during her time of grieving did not arrive. This is not something we like to see happen. 

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5245617, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 2 out of 5 stars

Gift and flowers were delivered to…

Gift and flowers were delivered to wrong address and left in a neighbours shed. Flowers were dead too. Very disappointed
Cannot get in touch with Bloomand wild.com the email is not working
Poor poor service

26 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Jan, I am sorry to hear that you could not get in touch. We have only recently tested this email address, so it should have worked. Could you try this alternative one: hello@bloomandwild.com ?
(sent via mail)

Rated 5 out of 5 stars

Wonderful gifts

Such an easy ordering process. Great quality products which make wonderful gifts that are always delivered on the nominated day. Thank you.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

I would highly recommend bloom and wild, my daughter sent me flowers from them a while ago they were beautiful and lasted for 2 weeks, I have then used them myself to send her flowers for her birthday again lovely flowers arrived in the box beautiful packed. Good value for money. Will definitely be using them again.
Thank you for beautiful flowers

21 July 2026
Unprompted review

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