Bloom & Wild UK Reviews 

74,274
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the flowers, noting they often arrive in bud and bloom beautifully, lasting for weeks. Many appreciate the reliable delivery service, with items frequently arriving on time, sometimes even earlier than expected, and the convenience of letterbox delivery. People also highlight the easy ordering process and excellent customer service, which readily resolves issues. However, some customers also noted issues with product quality upon arrival, describing flowers that looked wilted or did not match website pictures. Additionally, a few other people also felt that delivery was not always reliable, with some orders arriving late or not at all, despite specific delivery dates being requested.

What people talk about most

Product

Customers had positive experiences with product, often praising the beauty, longevity, and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the reliability and punctuality... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the freshness,... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, with many... See more

Service

Users describe positive interactions with service, highlighting it as excellent, courteous, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bl... See more

Rated 5 out of 5 stars

I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying t... See more

Rated 5 out of 5 stars

Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent... See more

Rated 5 out of 5 stars

I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for age... See more


Company details

  1. #17 of 43 best companies in Flower Delivery
  2. #41 of 70 best companies in Corporate gift supplier
  3. #8 of 12 best companies in Dried flower shop
  4. #21 of 39 best companies in Florist
  5. #13 of 33 best companies in Flower market
  6. #226 of 374 best companies in Gift shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74k reviews

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4.6

All reviews

(74,274)

9,444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wife very Happy

Flowers arrived next day and although they appeared a little tired looking in the box I had no worries as I have purchased previously from Bloom & Wild. Once I had followed the simple instructions the flowers were in fantastic condition within hours. Will definitely buy again.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Ordered online

Ordered online, order system went awry,order was processed but not confirmed .eventually got sorted.
Delivery was to my daughter in uk, i am in roi. I had email around 12noon,stating that flowers had been left outside door. Doorbell was allegedly rung, two vehicles were parked on premises. I contacted my daughter around 5pm,she had not acknowledged the flowers, they were a gift. She found them outside the door, extremely hot,given the recent temperatures. I contacted bloom and wild, they asked for pictures, which I duly received from my daughter and sent to them. I also explained the delivery was poor, the flowers ought never to have been left, and more attention paid to discovering if anyone was at home, which they were. Have received email stating my account with them, has been credited with 7 pounds. Given the flowers were over 27 pounds, I feel that derisory. They ought at least to refund my bank. Anyway, upshot,will never use them again, so buyer beware. Edit. Have received email now offering full refund to my bank account, which I will happily accept,however that ought to have been their course of action,initially.

31 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Julie, thank you for taking the time to leave your review.

I completely understand your frustration. The flowers were a gift for your daughter, and they should never have been left outside in such warm weather without ensuring they could be received safely.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5260444, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Great!

Ordered these for a friend and it was delivered on time. Was worried about it surviving the hot weather but it did. A couple of days later, the bouquet looked spectacular.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Bloom & Wild is beyond great for gifting loved ones!

I've ordered twice from Bloom & Wild, I don't like in the UK but my friends do and I love that they have a great variety of flowers as well as potted flowers to gift.
All options are beautiful and my friends have always been surprised and beyond happy!
The quality of flowers is great and they come very well packaged that I have no other words but praise!
Love it and will continue being a customer :)

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service and great flowers every time!

I love ordering flowers from Bloom and Wild, there is always so much choice of bouquets and other gifts available too if I don't want to send flowers. The Peony candle is lush, and recipients of the food hampers or chocolates have always commented how nice they are. I have also sent the 'Hug in a Biscuit' a few times. Thank you, keep up the great work!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic gift

Fantastic way to gift to those you love with a fresh unique present. The flowers are always beautiful and lasting.
Being able to add a card and extra teats is a great way to show your love for someone.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

The friendly and helpful Customer Delight team at Bloom and Wild were brilliant when I included an error in the delivery address with my order. They contacted me to let me know the flowers had gone to the wrong address and immediately offered to credit my account so that I could reorder. Theirr service was top drawer.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

I had made a mistake with my postcode

I had made a mistake with my postcode and didn't catch it before the flowers were sent out, the team - Rafa especially - were incredibly helpful and responsive and fixed my problem within 24 hrs! Top notch customer service and a very beautiful gift to celebrate my friend. Would recommend to everyone I know!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Easy to order and always delivered on the date required. My sister absolutely loved her flowers. Thank you

1 August 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish what a first class…

From start to finish what a first class service, I bought the ANNA letterbox flowers, The packaging was beautiful with a big black bow. The flowers arrived on time and so fresh.. A surprise gift for my sister's birthday.

Definitely order again from Bloom & Wild again.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I've used Bloom & Wild quite a few times now and the quality of the flowers is excellent. The letterbox flowers are bit strange when you first see them but I received some for my birthday and once they bloomed, they looked amazing! Highly recommend.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Used B&W a lot

Used B&W a lot. Always very reliable, flowers are always well received and last much longer than other florists.

31 July 2026
Unprompted review

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