Bloomerang CRM Reviews 

Bloomerang is awesome! Great customer service. Great CRM!

Fantastic platform and even more impressive customer service!

Bloomerang has the right blend of ease of use and ability to do complex reporting. They have great support -- a help library with videos and written help, or live chat, or email support. And they are constantly adding new features.

I love Bloomerang, I would give it a five if it could be comprehensive and include platforms like auctions and peer to peer fundraising add ons that interface with Bloomerang. That's on my wish list. Thank you.

Bloomerang provides all the donor information that we need and more.

I called to ask for help with a report which was more complex than I thought it would be. Megan handled my questions and my shape-shifting requests brilliantly!

Great cusomter service and easy to use. One porblem is that you need to be able to aplhoabetize when you print mailing. That was our only real challenge so far.

I couldn't be happier with Bloomerang. I took a gigantic leap of faith and switched from Blackbaud's Raiser's Edge to Bloomerang. It was a very smooth transition and I haven't looked back. It makes my day-to-day data entry, reporting and communications much easier. My Head of School frequently completes tasks using the incredible email-task ability. Working on the go and at home is a breeze. All customer service representatives are fast, friendly and informed.

We are so happy with Bloomerang! It allows us to accurately track our donors and our interactions with them. It also allows us the capability of logging on anywhere at anytime - something that is very helpful when we're out of donor calls.

Bloomerang offers an easy to access CRM with outstanding features and robust options to customize the system for each organization. The help team is top notch - always professional, thoughtful, and responsive.

I think I stumped Bloomerang's customer service representative with one issue. The representative worked through the issue and even involved his colleagues. Through it all, I received extremely professional and cordial service. Although the issue wasn't resolved, the issue was referred to their problem solvers. I always feel confident that I will get a timely response to my questions.

Bloomerang has been a great company to work with. From the conversion process through setting up reports, emails and letters the platform has been very user friendly and their support staff has been outstanding on those occasions when extra help was needed. Definitely happy with our decision!

I'm pleased with the new feature to assign a letter to the donor when entering the gift. I find it helpful and a time saver.

I'll be glad when there is a function that allows you to enter multiple gifts in a batch.

When the CEO took time to answer my emergency tweet - I knew I was in good hands. Thanks Bloomerang for making it easy.

Bloomerang continues to exceed our expectations with their product enhancements and technical support. We appreciate their responsiveness to our needs.

Bloomerang has the best support staff on the planet. Thank you all!I

Bloomerang's customer service through online chat is so helpful. Even if I'm trying to do something outside of Bloomerang's parameters, the guidance is clear, honest, polite and collaborative. I have even asked the same question more than once because I either didn't understand of forgot how to do something, and the response remains polite, honest and clear. There are times when I need something that Bloomerang just doesn't do. The staff still remain supportive and polite, even making suggestions that sometimes work. I made the switch to Bloomerang three and half years ago, and have really appreciated their customer support.

Easy to use and the on line help videos are great also customer support is the best

I have really enjoyed using Bloomerang! It has helped me in so many ways! I would fully recommend Bloomerang to anyone looking for a great data management system!

So, i love the on-line support. But, the ability to make suggestions regarding changes to the software or services provided seems to be like talking in an empty room. So here, some things that would be great. Is there some way that the software can harvest the facebook/linked in/twitter/website into and fill the blanks instead of me having to hunt it down? also, and maybe this exists, is there a way to "archive" older fund/campaign/appeals, so when i am entering something for golf 2020, i don't have to scroll through 3 or more years of other campaigns/funds/appeals before i find it. i still want to be able to potentially run a report which includes participation in something that happened 4 years ago, but i don't need to see it every time i enter a new transaction.