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Blueberry Reviews 

3,261
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and staff for being exceptionally helpful, professional, and responsive, often going above and beyond to assist. Many people highlight the overall service as excellent, noting its efficiency and the quick response times to inquiries and issues, making interactions smooth and effective. Reviewers appreciate the personalized approach and the dedication of the team in resolving problems, often describing the support as top-tier. However, some customers also noted concerns regarding payment processes, specifically with withdrawals. A few people experienced difficulties with funds being unable to be processed, reporting instances where withdrawals were stuck in a queue for extended periods or failed entirely.

What people talk about most

Customer service

Customers had positive experiences with customer service, often describing it as outstanding, responsive, and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction and recommending... See more

Response time

People report positive experiences with response time, with many reviewers highlighting the quick and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reviewers reporting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For more then a year being client of blueberrymarkets, i cannot have one bad aspect or negative to say about them at all. With questions you're helped by several support team members and are really fa... See more

Company replied

Rated 5 out of 5 stars

Overall very satisfied for using this, I was moved from Pepperstone and it is top-tier broker. Dashboard still has some errors like no balance showing. Another one is some symbols are off-range pr... See more

Company replied

Rated 5 out of 5 stars

There support team is on point, never seen any broker support this good tbh . I would want want to say you guys should try to push inside India because there is no more good broker all scammers and go... See more

Company replied

Rated 5 out of 5 stars

Great work had been done to me by the whole customer support and accounting team of Blueberry Markets!!! In fixing delay with credit card refunds delay in two days created by Commonwealth bank. Es... See more

Company replied


Company details

  1. Non-bank financial service
  2. Currency exchange service
  3. Finance broker
  4. Gold and silver trading company
  5. Investment service

About Blueberry

Written by the company

Company Logo
Australia's Top Broker on Trustpilot

Blueberry is an Australian brokerage firm recognized for its transparency, reliability, and commitment to empowering traders worldwide. Specializing in providing access to a broad range of financial markets, Blueberry caters to both novice and experienced traders seeking optimal trading conditions and exceptional client service.

With a user-friendly trading platform and a focus on customer-centricity, Blueberry ensures seamless trading experiences through tight spreads, competitive fees, and advanced trading tools.

Customer service is a cornerstone of Blueberry’s ethos, with a team of professionals readily available to provide responsive, round-the-clock support. This commitment to service has earned Blueberry high praise from clients and accolades within the industry.

Through continuous innovation and a steadfast commitment to excellence, Blueberry remains dedicated to enhancing the trading experience and fostering long-term success for its clients. Traders looking for a blend of cutting-edge technology, comprehensive support, and reliable market access will find Blueberry an outstanding partner in their financial journey.

Why Blueberry?

Written by the company

Trade with confidence.
At Blueberry, we're beyond a platform. We're your ally in navigating the markets.
We're not just another brokerage.
We're your trusted partner in the world of trading. From humble beginnings and over a decade in the industry, we have become known for our high level of client service and fund security.
Fast global withdrawals & deposits.
Transactions with Blueberry are always fast, transparent, and reliable. Your deposited funds are always available for withdrawals, wherever you may be.

Customer service like no other.

Experience unmatched 24/7 customer support.

Experience unmatched 24/7 customer support.
Our dedicated support team is available 24 hours a day, 7 days a week– ensuring that you receive timely and reliable assistance whenever you need it. Whether it’s answering your questions, resolving issues, or guiding you through your trading journey, we are committed to providing a seamless and personalised experience that goes beyond expectations. Trust in our commitment to excellence, because at Blueberry, customer service is not just a department—it’s at the heart of what we do.

Contact info

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Blueberry Funded

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4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.5

All reviews

(3,261)

346 reviews in the last 12 months

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Rated 5 out of 5 stars

Demo reset

Jhon Bon (yes, correct spelling) was most helpful and quick in resetting my demo account

5 February 2026
Blueberry logo

Reply from Blueberry

Thank you for the feedback! I’m glad to hear Jhon Bon was able to get your demo account reset so quickly. We aim to keep things moving fast so you can get back to your trading.

-Michael R.

Rated 5 out of 5 stars

Blueberry- best service experience

I have had a really big problem with my wallet and situation aroundnd balance, all credit goes to Camille, she gave me all support and explanation i needed. And besides that she calm me down and make me l comfortable with this situation.
I would like to thank Camille! 🫶🏻
J

5 February 2026
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Reply from Blueberry

Thank you so much for sharing your experience! We’re incredibly proud of Camille for providing the support and reassurance you needed during such a stressful situation. It’s wonderful to hear that she was able to resolve your balance concerns and make you feel comfortable throughout the process.

I’ll be sure to pass your kind words along to Camille and the rest of the team!

-Michael R.

Rated 5 out of 5 stars

So far so good

So far, I didnt have any issues with Blueberry as broker. Even though, I am not profitable trader, I like how they are always in touch with you when needed.

I use MT5. they have introduced BlueberryX which I couldnt really get it to work and understand. MT5 is easier for me. I like their raw spreads for sharp entries.

When it comes to Blueberry Funded (even though they are different business under same Group), I think they need to catch with big firms like FTMO, Topstep in terms of being fair and legit and more freedom.

5 February 2026
Unprompted review
Blueberry logo

Reply from Blueberry

Thank you for the honest feedback! I’m glad to hear you’re enjoying the raw spreads on MT5 and that our team has stayed in close contact with you—we’re always here to support you on your trading journey, regardless of where you are in your profitability.

I appreciate your candid thoughts on BlueberryX and our funded programs. We're constantly working to refine our platforms and catch up to industry leaders to provide the freedom and fairness our traders deserve. I'll be sure to pass your comments along to the team.

-Michael R.

Rated 5 out of 5 stars

Good services by Blueberry Markets

Customer Service is 24/7 or Atleast when it’s required. And are very kind and professional towards their clients.

2 February 2026
Unprompted review
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Reply from Blueberry

Thank you for your kind words! We’re delighted to hear that you are enjoying our services and that our support team has been there for you whenever needed. Providing professional and reliable 24/7 assistance is a top priority for us, and it’s great to know our team’s dedication is making a difference in your trading experience.

-Michael R.

Rated 5 out of 5 stars

Great work had been done to me by the…

Great work had been done to me by the whole customer support and accounting team of Blueberry Markets!!! In fixing delay with credit card refunds delay in two days created by Commonwealth bank. Especially I would like to express my gratitude to Peter and Pasha for their professional attitude, patience and a desire to help a client to fix the problem.

Highly recommended.
Regards,
Nick

4 February 2026
Unprompted review
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Reply from Blueberry

That is an incredible testimonial! It is heartening to hear that Peter, Pasha, and the accounting team were able to step in and resolve that bottleneck with your bank. Banking delays—especially with credit card refunds—can be incredibly stressful, and we’re glad our team showed the "professional attitude and patience" needed to bridge that gap for you.

-Michael R.

Rated 5 out of 5 stars

Good conditions to trade

Spreads are low and the swaps to, 0 commissions, and very fast deposit to trade really rapidly after that, the only things can be a little bit bad its the time when we ask a withdrawal and when we get it on the bank account that's all

4 February 2026
Unprompted review
Blueberry logo

Reply from Blueberry

That is a very fair assessment! We focus heavily on keeping spreads tight and swaps competitive to give you the best possible trading environment.

Regarding withdrawal times, we aim to process all withdrawal requests within 24–48 business hours.

Once processed, the time for funds to reach your bank account depends on your withdrawal method. Bank wire transfers are usually instant but may take up to 1-7 days at times.

The processing timeframe ensures there are no errors or issues along the way. Banks also have their own clearing procedures which can introduce some variability in the final delivery time.

Nevertheless, we appreciate your feedback, and our team would be more than happy to answer any inquiries you have. Simply contact our chat line or email us at support@blueberrymarkets.com.

-Michael R.

Rated 4 out of 5 stars

assistance

Good assistance

4 February 2026
Blueberry logo

Reply from Blueberry

That is exactly what we aim for! We believe that good assistance is just as important as the trading conditions themselves. Our team is trained to be proactive and thorough so you can stay focused on your strategy.

-Michael R.

Rated 5 out of 5 stars

Blueberry experience

Richard was very professional, responsive, and transparent throughout the whole process. He took the time to properly review my case and kept me informed at every step. Really appreciate the support and follow-up

4 February 2026
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Reply from Blueberry

It’s wonderful to hear about your experience with Richard! Transparency and consistent communication are the cornerstones of how we handle account reviews, and I’m glad Richard’s professionalism helped make the process clear for you.

-Michael R.

Rated 5 out of 5 stars

Great experience

Great experience. Fast deposit, low spreads , quick executions and great support team.

21 January 2026
Unprompted review
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Reply from Blueberry

That is exactly what we love to hear! It’s our goal to provide that "all-in-one" experience where the technology is fast, the costs are low, and the human support is there the second you need it.

-Michael R.

Rated 5 out of 5 stars

Amazing experience from the amazing…

Amazing experience from the amazing communication, dedicated account manager and quick withdrawals from blueberry funded

20 January 2026
Unprompted review
Blueberry logo

Reply from Blueberry

That is exactly the "Gold Standard" we aim for! Combining great communication with a dedicated account manager means you never have to wait in a generic queue when you have a question about your challenge or your payouts.

-Michael R.

Rated 1 out of 5 stars

I was unable to with drawing money

I was unable to with drawing money. What is the use of my money cannot able to with draw. For me it’s got failed and I have not received amount and from your end verification failed some msg received. Atleast after that you people return that amount into the account right that also not happened. Then why this broker needed. It’s a scam app

27 January 2026
Blueberry logo

Reply from Blueberry

Hello Muneeb,

Thank you for taking the time to share your feedback. We understand how concerning it can be when a withdrawal does not go through as expected, and we appreciate the opportunity to clarify what occurred.

After reviewing your account, we can confirm that a withdrawal request for USD 100 was submitted on Monday, 26 January 2026 at 5:54 PM AEDT (GMT+11). As outlined in our Help Centre (“How long does it take to withdraw?”), withdrawal requests are processed Monday to Friday between 9:00 AM and 6:00 PM AEDT, with a daily cutoff at 4:00 PM. Requests submitted after this time are queued for processing on the next business day, which in this case was Tuesday, 27 January 2026.

Between the time your withdrawal request was submitted and when it reached processing, your trading activity continued. Our records show multiple trades placed on XAUUSD during this period, which resulted in the available account balance being reduced. By the time the withdrawal request was reviewed, there were insufficient funds remaining in the account to complete the transaction, and as a result, the request was declined.

As a regulated broker under ASIC, VFSC, and MFSC, we are required to ensure that withdrawal requests can only be processed against available and eligible account balances. While we aim to process withdrawals as efficiently as possible, trading activity after a withdrawal request is submitted can directly affect whether it can be completed.

We hope this explanation helps clarify the situation. If you would like us to review your account with you in more detail or need further assistance, our team would be happy to help and can be reached at feedback@blueberrymarkets.com.

Kind regards,
Peter S.

Rated 5 out of 5 stars

People’s knowledge

My client manager Carlos is a honest person very knowledgeable and very helpful to my needs

2 February 2026
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Reply from Blueberry

That is high praise! Having a Client Manager like Carlos who combines honesty with deep market knowledge is a massive asset. We believe that a broker should be a partner in your trading journey, not just a platform provider.

-Michael R.

Rated 5 out of 5 stars
Blueberry logo

Reply from Blueberry

That is exactly what we strive for! In trading, reactivity is the difference between a quick fix and a missed opportunity. We’re glad our team was able to jump in and assist you without delay.

-Michael R.

Rated 5 out of 5 stars

Professional company

High quality and great support.

29 January 2026
Blueberry logo

Reply from Blueberry

We really appreciate that! Maintaining a professional environment while delivering high-quality support is our top priority. We're glad to have you trading with us.

-Michael R.

Rated 1 out of 5 stars

Wrongful Account Breach & Unfair Termination – Avoid This Firm

Scammer, fraud

29 January 2026
Unprompted review
Blueberry logo

Reply from Blueberry

Thank you for sharing your feedback. We are sorry to hear about your experience and apologize for any inconvenience this situation may have caused.

We take concerns like this seriously and would appreciate the opportunity to review and discuss your case in more detail. Please feel free to reach out to us directly at support@blueberrymarkets.com.

Our team will be more than happy to assist and clarify any concerns.

-Ed A.

Rated 5 out of 5 stars

No problems here

Really quick and seamless transaction processing, clean dashboard. Best customer service staff!

28 January 2026
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Reply from Blueberry

It’s great to hear that! We’ve worked hard to strip away the "clutter" that often bogs down trading platforms, so hearing that you find the dashboard clean and the transactions seamless is a huge win for our design team.

-Michael R.

Rated 5 out of 5 stars

Trading Conditions

The broker itself is very nice very easy and its not like the other brokers where you press buy and then reverses down or you press sell and then goes up its very reliable broker and from love it!!!!!!!!

1 February 2025
Unprompted review
Blueberry logo

Reply from Blueberry

It is fantastic to hear that you’ve found a broker you can finally trust! That feeling of the market "reversing" the moment you enter a trade is often a result of poor execution or high slippage with other brokers. We take great pride in our transparency and reliability to ensure that never happens.

-Michael R.

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