While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Refusing to deliver my item

I paid nearly $800 for my item with DDP (delivery duty paid), which means it should be delivered directly to my apartment (this is what was agreed upon). Instead, the company is refusing to complete the delivery and insists they’ll only drop off to the road/street nearby unless I Zelle them another $800. I even offered a reasonable compromise…to have the item dropped off at my building’s front entrance or back entrance so I could hire movers myself but they refused. They are also refusing to confirm a delivery date until 1-2 days prior to delivery and say they will not guarantee a delivery time making it impossible to coordinate with my own movers.

This experience has been incredibly frustrating and is giving scam. I strongly advise others not to do business with this company. I’ve also discovered that they are engaging in questionable international shipping practices, such as under-declaring shipments and falsifying item details and values on customs documents. They are engaging in illegal and fraudulent practices. They are not trustworthy and you should not trust your items or money with this business. Proceed with extreme caution.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service. Avoid them!

Terrible service. Avoid at all cost. They extort more money by holding your goods or making your life difficult. First you pay for delivery feeds. Then Dennis and Loki try to charge you $800 to bring the products to your apartment - even if there’s an elevator. And then they have the audacity to ask: “Could you ask someone else help you to unload? Pls note the trucking company only provide 15 mins free unload time. Otherwise $66 per 15mins will be charged (Minimum charge:USD 147)” GTFO!

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn’t send us material from months

They have had our material in their warehouse for months. Getting answers from them is almost impossible, the few times you can talk to them they make up excuses by saying to wait. We are now resigned to having lost our material. beware!

16 November 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look