Blue Flame Services Reviews 

177
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional engineers arrive promptly on time and complete thorough boiler services efficiently without leaving any mess behind. People truly appreciate the helpful, friendly, and polite attitude of the staff members who patiently answer questions and explain all the necessary work being done. Consumers often note that the team consistently goes above and beyond expectations, providing fast heating installations and reliable annual maintenance for their homes. Many reviewers express complete trust and long-term satisfaction, happily stating they will continue using these dependable local services for all their future household projects.

What people talk about most

Service

People report high satisfaction with the service, consistently noting that engineers are punctual, polite,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, polite, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service. I was worried about getting our whole house replumbed with new radiators but Blue Flame were incredible. Concious of our financial restrictions they talked us through our options,... See more

Rated 5 out of 5 stars

Received a reminder email letting me know my boiler was due a service. Phoned up and booked it in. Got confirmation email and reminder email the day before service was due. Fitter phoned in the mornin... See more

Rated 5 out of 5 stars

Arrived on time ,lovely lad,pleasant, answered any questions asked explained what was wrong so we understood. Hadn't used the company before but went with word of mouth, good all round experience and... See more

Rated 5 out of 5 stars

Blue Flame Services literally do what it says on the tin!!. You always know when the engineer is arriving and they are all highly trained and happy to talk you through the work they are undertaking. T... See more


Company details

  1. #60 of 118 best companies in Heating service
  2. #61 of 96 best companies in Plumber

Written by the company

Blue Flame Services Ltd is a local firm based in Maryport, Cumbria, Over the past 20 years we have developed and grown into one of Cumbria’s leading utility contractors providing first class plumbing, heating, electrical and renewable services. We pride ourselves on our outstanding craftsmanship provided by our highly dedicated and professionally trained staff of 12, comprising plumbers, heating and electrical engineers. Our fleet of 8 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Barrow to Carlisle, Whitehaven to Appleby.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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4.8

All reviews

(177)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great company to deal with.

From ringing up at 8.00 am on the first day back after Christmas they were here at 9.30 and finished by 10.30.An excellent job done and reasonably priced. The two engineers very pleasant and told us what they were doing all along.

5 January 2026
Rated 5 out of 5 stars

Faultless service, as usual.

Friendly, knowledgeable engineer. Great to have consistency where the same engineer as previous years attends and is familiar with the property and historical work carried out.

5 January 2026
Rated 5 out of 5 stars

Spot on

On time, polite with abit of craic & banter. Swift boiler service & cleaned area worked in. Very happy, will use again.

28 November 2025
Rated 5 out of 5 stars

Worcester Bosch oil boiler replacement

Andrew, Lee and Corbie from Blue Flame did a great job replacing my Worcester Bosch oil boiler. Professional, friendly and punctual they worked well as an experienced team and had the heating back on same day. I selected Blue Flame based on their accreditation on Worcester Bosch and OFTEC sites but what make the difference is Andrew and his team and their positive approach to delivering high quality work.

2 November 2025

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