I was given a very thorough assessment by Assesor Dean Heasley which gave me more confidence in my driving. Where I did have faults, I was given indebt instructions and debriefing on how to move forwa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was given a very thorough assessment by Assesor Dean Heasley which gave me more confidence in my driving. Where I did have faults, I was given indebt instructions and debriefing on how to move forward. Even though he looks tough enough to make any driver nervous, he did manage to make me feel relaxed prior to testing.

Reply from Bluelamptrust
I just pass my taxi test with orfane manzor. It was a very excellent experience with her.

Reply from Bluelamptrust
I haf a very good experience. Orfana is very experienced and i learnt many things. She has excellent and good behaviour and is very friendly

Reply from Bluelamptrust
Orfana was friendly, professional and courteous. Highly recommended.

Reply from Bluelamptrust
Orfana was amazing during my test. Clear guidance throughout and very observant whilst also giving me feedback at the end as well

Reply from Bluelamptrust
Very good experience. The examiner was Profesional, friendly and well mannered.

Reply from Bluelamptrust
Orfana manzoor is a great person. She advised me with my faults which made me improve my driving skills to become a safe taxi driver. I have learnt a lot from her as I have had a few assessments but today I have passed. She made me feel relaxed when I was nervous every time and gave me the confidence to pass this time. Thank you so much

Reply from Bluelamptrust
Orfana Manzoor a highly professional and a skilled assessor

Reply from Bluelamptrust

Reply from Bluelamptrust
I took an assessment in Cambridge with an assessor who had no internet to check the vehicle had valid MOT. John was extremely harsh to say the least, I’m switching licenses and already do chauffeuring and taxi work. John wasn’t very friendly at all and marked me down for very harsh minor faults. He was patronising at the end of the test, wouldn’t let me speak or ask questions, no positive feedback. Maybe I caught John on a bad day? I got that impression, I drove round familiar roads to me safely without any major incident so to accrue 16 faults was mega harsh.
May sound bitter just because John failed me but it was more the experience with this rude man, I would NEVER entertain blue lamp again. I have since passed with a company called Diamond advanced motorists with no issues, ironic.
The experience was fantastic.great feedback.great communication.driver teacher orfana.

Reply from Bluelamptrust
I passed my assessment with assessor orfana manzoor. She offered me feedback when I was not successful and gave me encouragement to improve and try again. She is so kind and helpful and professional. I am happy that I have her as assessor and met her. Thank you Orfana

Reply from Bluelamptrust
I had an amazing experience with my taxi assessment with assessor orfana manzoor. I had previously passed Sandwell council and now applied for solihull council. Both times orfana manzoor was fair professional and very friendly. Thank you bluelamp trust

Reply from Bluelamptrust
Orfana manzoor she is very nice professional and friendly i have lovely experience with her

Reply from Bluelamptrust
Had a very great experience with BLT, Examiner Orzana Manzoor was Great.

Reply from Bluelamptrust
I had a driving assessment with Abid, he was very nice, gave clear instructions and I was able to do the test with ease and calmness. Thank you Abid for your help.

Reply from Bluelamptrust
I don’t usually leave reviews. I’m generally very reasonable, I accept constructive feedback easily, and I understand that assessments need standards. If something doesn’t go perfectly, I’m usually the first to assume there’s context I’m missing.
This experience was different.
What became clear to me after the assessment, and only really after stepping back and reflecting, is how much of this process is built on discretion rather than evidence. The outcome relies almost entirely on the assessor’s observation and judgement. There’s no requirement for independent measurement, no tools used to support certain claims, and candidates aren’t allowed to record the assessment for their own learning or clarity. That isn’t necessarily wrong, but it does mean the system lives or dies on the integrity, neutrality, and communication of the assessor.
In my case, the feedback itself sounded reasonable in the moment. However, on reflection, it felt as though the assessment was being interpreted through a particular lens. Certain points were emphasised in a way that didn’t fully align with the marked assessment, and the overall direction of the feedback felt weighted towards a negative outcome rather than a balanced evaluation of the drive as a whole. It left me with a sense that judgement was being applied selectively, rather than consistently.
This process affects people’s licences and livelihoods. When that’s the case, transparency, consistency, and credibility aren’t optional extras, they’re essential. For me, the overall setup felt more focused on policy enforcement and consequence than on fair, clearly evidenced assessment.
At the end of the day, everyone has to make their own choice. I’m sharing this because I wish I’d understood how this assessment actually works before booking. Personally, I wouldn’t choose this provider again, and I’d strongly encourage others to look carefully at alternative companies in their area.
Rating this company even 1 star it’s too much. This company is making money,I had my test with Louise, the test supposed to be 45 minutes and she take me for one hour and five minutes she try her best to fail me , even 7years with a clean license , she’s unprofessional.
I wouldn’t recommend this company to anyone I know.
had a fantastic experience with Lee, who accompanied me during my Uber driving test. From the moment he arrived, he was professional, reassuring, and incredibly easy to work with. Even though he wasn’t teaching me how to drive, his calm presence and clear communication helped reduce my nerves and made the entire process feel smooth and stress-free.
Lee explained everything I needed to know about the test procedure, what to expect, and how the assessment would run. His supportive attitude really helped me stay focused and confident throughout the test.
I truly appreciate how reliable, friendly, and knowledgeable he was. If you need someone to accompany you for your Uber driving test, I can’t recommend Lee enough. He made a potentially stressful day feel simple and manageable. Thanks again, Lee!

Reply from Bluelamptrust
G. Mahmood and blue lamp trust are excellent, professional and friendly team. Credit to my instructor today G.Mahmood he made me comfortable and communicated effectively, he is a credit to the company. Today I passed my taxi assessment this morning. I am delighted.

Reply from Bluelamptrust
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.