Blue Ridge Mountain Rentals Reviews 

14,487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 934 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfort of accommodations, often highlighting well-equipped kitchens, spacious rooms, and amenities like hot tubs and game rooms. Many appreciate the beautiful, clean, and well-maintained properties, with locations frequently lauded as perfect for central access to popular destinations and a peaceful environment. However, some customers noted issues with property conditions, including lack of cleanliness, mold, broken fixtures, or non-functional amenities like hot tubs and fireplaces. Additionally, some people mentioned difficulties with service, such as unaddressed issues, slow responses, or technicians not showing up as promised, leading to disappointment with their stay.

What people talk about most

Facilities

Customers consistently note positive experiences with facilities, highlighting the beauty, spaciousness, and... See more

Location

Clients share positive opinions on location, with many reviewers expressing satisfaction with the peaceful... See more

Quality

People report positive experiences with quality, with many reviewers describing properties as clean,... See more

Service

Reviewers highlight positive aspects of service, with many praising the responsiveness and helpfulness of the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a cozy, well appointed cabin getaway. Nice linens and and blankets Each of three very roomy bedrooms has their own bathroom and tv. Loved the hot tub! However, one downstairs tv did not wo... See more

Company replied

Rated 5 out of 5 stars

We had such a memorable stay and the cabin exceeded expectations in every regard - in fact, we loved it so much, we barely left the cabin! It's situated in a quiet neighborhood with lots of privacy an... See more

Company replied

Rated 5 out of 5 stars

We ate a late lunch / early dinner here on Thanksgiving day and the food was incredible! Loved that they offered the traditional Thanksgiving meal, but also had plenty of other options for those that... See more

Company replied

Rated 5 out of 5 stars

The house was very clean and accommodated our group well. The location was perfect being centered around several hikes, Sugar Mountain Ski Resort, the alpine coaster, Boone, Grandfather Mountain, and... See more

Company replied


Company details

  1. Travel agent
  2. Holiday home letting agency
  3. Vacation rental

Information provided by various external sources

Blue Ridge Mountain Rentals was established in 2002 to provide the highest quality vacation cabins and service to the vacationing travelers to the Boone and Blowing Rock areas of the mountains of North Carolina.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(14,487)

852 reviews in the last 12 months

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Rated 5 out of 5 stars

Blue Ridge Mountain Rentals were awesome

Blue Ridge Mountain Rentals were a wonderful company to work with. They answered emails and texts quickly before, during and after we rented the property. When we had a couple of small issues upon arrival at the rental property, they resolved them right away even though it was a holiday. Everyone was very friendly and I would highly recommend them if going to the NC Mountains.

1 December 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! This made our day, and we are so glad our team could be of help! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Wonderful trip to NC

Wonderful cabin and easy, effective booking process. We had a great trip!

1 December 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

The home was beautiful and very…

The home was beautiful and very spacious for large families or groups. Location was great and home had lots of nice amenities for entertainment. Home was exceptionally clean and new. I would definitely recommend this home.

30 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! Please come back anytime! - BRMR

Rated 4 out of 5 stars

The cabin was beautiful everything we…

The cabin was beautiful everything we needed was there. The cabin was spacious comfortable and warm. The fire place was a comfort spot for my grands and the fire pit was heaven sent we roast marshmallows and hotdogs. We truly loved the cabin and we be returning.

1 December 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

The house was gorgeous

The house was gorgeous. There was even a very large and beautiful Christmas tree to welcome us upon arrival. Very clean, and very well appointed. The view was amazing, and every morning we were greeted by a family of deer .Everything you could ask for in a vacation home!

1 December 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We are so pleased you enjoyed your getaway, and we'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

We had a great time

We had a great time. The place was clean and in a great area. We did have a problem with the garbage disposal-it turned on but wouldn't grind up the food. I texted and they said they would call maintence. We didn't cook much after that anyway.

1 December 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you enjoyed your stay overall! We are sharing your feedback with our team, and our customer care team will be reaching out to discuss your stay further. Please come back anytime! - BRMR

Rated 4 out of 5 stars

It was a wonderful house with a great…

It was a wonderful house with a great layout and good design and had everything we needed. Also, very close to town so very conveniently located for all nearby attractions. We had a lovely stay.

30 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

Beautiful mountain house

Amazing home, well appointed, spectacular view

1 December 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! Please come back and enjoy the view anytime! - BRMR

Rated 5 out of 5 stars

A BEAUTIFUL place for any get a way!

What a beautiful home and it just made our family get together for the holidays wonderful! It was cold outside but the hot tub was worth jumping into! The house kept us very warm with all the modern conveniences you want a home to have. The ping pong table was a joy for all!

26 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so pleased you enjoyed your getaway! Please come back anytime! - BRMR

Rated 5 out of 5 stars

This company was top notch on all…

This company was top notch on all communication from booking through check out!

1 December 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so pleased you had a smooth experience, and we'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Loved the stay at Eagles Nest

It was nice to have text communication if we had questions and the home was well maintained and very clean.

1 December 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

A Bears Eye View was more than ideal.

A Bears Eye View was the perfect cabin rental for my Bachelor Party. We kept it pretty lowkey at night, so the pool table and hot tub were perfect ways to end the night. Also, only being a 10-15 minute drive into Blowing Rock/Boone was very idea. All accommodations listed were accounted for and the place was spotless when we arrived. 10/10 would stay again.

24 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you enjoyed your stay, and we wish the groom a long and happy marriage! Please come back anytime! - BRMR

Rated 5 out of 5 stars

The house was beautiful

The house was beautiful! Plenty of room for a family of 8. Kitchen had everything you would ever need. Beds were comfortable. Kids enjoyed the games that were in the bedroom/den. Easy flat area for parking. One of our favorites!

28 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

My family had a wonderful time!

My family had a wonderful time in Boone and in your cabin rental. Customer service was wonderful to work with from the start to end. The home itself was cozy and had everything we needed. We enjoyed the hot tub, building fires, and walking to the river. The beds were comfy and everyone had room to spread out.
I have two suggestions, the first is to warm it up in the winter before guests come in, it took a while to get the home heated. Maybe possibly a heater in upstairs bedroom. Also, my mom is handicapped, she can walk but very little and no steps. The home would be 100% handicap accessible if the main floor shower was a walk-in....if ever you wanted to upgrade. 😉 But we loved the home, thank you for sharing it with us.

29 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are so glad you enjoyed your stay, and we are sharing your suggestions with our team! We'd love to have you visit anytime! - BRMR

Rated 5 out of 5 stars

Great service and very helpful folks

Great service and very helpful folks.
Quick to respond and very courteous.
We were very happy all around and would highly recommend this company.

30 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! We are so glad you had a smooth experience, and we'd love to have you back anytime! - BRMR

Rated 5 out of 5 stars

It was great

It was great, everything was as it should have been and plenty of firewood for the fireplace… One of our better stays… The hot tub was fantastic and clean, and overall, the places really cozy

11 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you so much! Please come back anytime! - BRMR

Rated 4 out of 5 stars

Very comfortable cabin, and better with just a few adjustments…

Very comfortable and well thought out and stocked 3 story cabin in Valle Crucis. Great location for a mountain stay in northwestern NC. Loved the 2 sets of leather/leather-like sofas and love seat ALL with full reclining capability for perfect maxi-sized TV viewing next to wood-burning fireplace. Master bedroom was hunormous. A real PLUS with extremely well functioning Levolor comb-horizontal blinds. The walking closet was also beyond sufficiently large. The master shower was extremely spacious with shower being very enjoyable with stationary as well as sprayer arm and a wrap-around built-in tiled seat. Would definitely be much better -especially during winter/cooler months- if it had a glass shower door vs. a shower curtain. Same is true for basement bedroom with similar smaller tiled shower that also had curtain vs. glass door. Basement area was plenty useful with shuffleboard/stone-curling table and wet-bar area. The dinning table on the main floor, although made from remarkably beautiful wood and I highly glossy finish and one of a kind, could use being bigger to accommodate as many people as the cabin itself has room for. Be VERY CAREFUL with the last, 3 or 4 bottom, wider, non-connected to the blue-painted bannister guardrails of the outside stairs leading to the front door on the 2nd floor from the car parking level. Those irregularly wide steps could most certainly be much better marked-off with caution/all-day reflective tape as they completely blend-in with the steps/bushes next to them as compared to the actual stairs especially as it (start of the bannister) is where a semicircular rubber mat sits giving the distinct impression that is where those steps end/begin. Took a pretty bad tumble on those last wider steps resulting in much less activity during our Thanksgiving week than we’d planned. Otherwise, all-in-all, this is a very good cabin and one which we’d reconsider for future trips (no pun intended.) 😉

29 November 2025
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Reply from Blue Ridge Mountain Rentals

Thank you! We are glad you enjoyed your stay overall, and we are sharing your feedback with our team to review. Our customer care team will be reaching out to discuss your stay further. Please come back anytime! - BRMR

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