Blue Tit Reviews 

268
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional skills, professionalism, and friendly approach, noting how well stylists listen to preferences and provide helpful advice, creating a welcoming atmosphere. Many appreciate the excellent service, including complimentary drinks and snacks, making visits comfortable and enjoyable, and are consistently thrilled with the quality of results, achieving desired styles and colors. However, some customers also noted dissatisfaction with the final hair color, describing results as not matching expectations, having unwanted tones, or appearing poorly blended, with a few mentioning issues with hair condition or unpleasant product smells.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, understanding, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with their hair results... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the finished... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting talented stylists... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Louisa at the Leyton Blue Tit Salon is INCREDIBLE. She listens and knows exactly what I want, always amazing results which I constantly get compliments on, even when I am due an appointment. She has c... See more

Company replied

Rated 4 out of 5 stars

I went to blue tit hair salon for the first time. I was greeted and asked what would I like to drink 🍷 I looked at the list and had gin and tonic followed with popcorn and a glass of water. Which I... See more

Company replied

Rated 5 out of 5 stars

I really reccomend the Blue Tit Academic. I 'm very happy with my hair. The student Alex, have a magic hands. He is absolutley amazing and ready to be a great professional. Congratulations to her tea... See more

Company replied

Rated 5 out of 5 stars

I visit the Brixton branch of Blue Tit every two weeks for a root tint, and I’m always looked after by one of the talented assistants. I started with Jada, then Katie (both brilliant… and then the... See more

Company replied


Company details

  1. Hair Salon

Written by the company

Blue Tit salons are for the sustainably conscious; we care about our clients and our planet alike, believing that our environment must be respected and that it can be without compromising on quality. We are reliable, friendly, and forward-thinking, and with our talented team, offer cuts, colours and tailor-made treatments in London, hosting our clients in beautifully designed, individually unique spaces.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

268 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(268)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Blue Tit East Village has been…

Blue Tit East Village has been excellent to me! I would happily use them again. John Manol has been listened to my concerns and helped me with an absolutely beautiful cut!!!

12 November 2021
Unprompted review
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Reply from Blue Tit

Thank you Plousia- we're so pleased to hear it! Come back soon :)| Best, BT

Rated 5 out of 5 stars

Great haircut from Adam in portobello!

I had my hair cut by Adam in portobello and it is great! He gave me exactly what I wanted and Was so kind and professional. So happy!

6 November 2021
Unprompted review
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Reply from Blue Tit

Hi Hannah, thank you for your five star review! We're so happy to hear it, and look forward to seeing you again soon. Best, BT

Rated 2 out of 5 stars

Been going to Blue Tit Clapton for…

Been going to Blue Tit Clapton for years. No problems, expensive but always very happy with the result. New hairdresser George cut my hair. Tried very hard with every tool and technique on display but it took ages and the result was not great. Few days later my 11 year old wanted a shot cut (big deal for her). He ignored the photo and cut her hair far older than her years. Thankfully we got it fixed a few days later by a kind local hairdresser. Sad to say, after years of great creativity from Blue Tit - it has lost its spark.

2 November 2021
Unprompted review
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Reply from Blue Tit

Hi Fiona, thank you for taking the time to share your recent experience in our Clapton salon. We are sorry to hear it was not a positive one for you or your daughter, and would love the opportunity to discuss this further with you in the hope to find resolution. Our customer service manager has your details and will be in touch shortly. Kindest, BT

Rated 5 out of 5 stars

Stefania in Portobello is wonderful!

She did such an amazing job with my hair, she recommended me to do a balayage instead of full head highlights and it came out great !! It’s the first time that I’m really happy with my hair I will definitely be back!

21 October 2021
Unprompted review
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Reply from Blue Tit

Thanks Irene! We look forward to seeing you again soon :)

Rated 5 out of 5 stars

Oli is incredible!

Oli at East Village was fantastic! His experience was clearly evident from the start. Oli instantly knew what would suit my face shape and transformed my look completely. I absolutely love my new hair and will be going back to have half head balayage at East Village. Oli is my hairdresser for life! Thanks so much, you are wonderful. Xx

17 October 2021
Unprompted review
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Reply from Blue Tit

Thank you for such a lovely review of Oli in our East Village salon- he's brilliant isn't he? We are so pleased you had a great time with him and look forward to seeing you again soon

Rated 5 out of 5 stars

Stefania in Notting Hill Portobello excellent

I wanted to say how good Stefania in Portobello was at explaining her plan for my hair and also how receptive and good at communicating and making adjustments for when I wasn't sure about the colour - giving me a conditioner I could use when I got home - and actually I love what she did - it was really creative based on the slightly odd hair colour I had in before and felt fresh and glamourous

14 October 2021
Unprompted review
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Reply from Blue Tit

This is amazing to hear Felicity, thank you for sharing!

Rated 1 out of 5 stars

I’ll never go back.

I went for a Brazilian blow-dry a couple of weeks ago at BT Brixton and I feel exactly like I put £250 in the bin… I have a fine and wavy (not fizzy) hair and was told just before the lady put the product on that I won’t have my hair straight as the product they use is gentle / natural- which I didn’t mind as long as I see some change and it becomes a bit more manageable. However the result after I washed my hair was nothing- absolutely no change!! Having spent all that money I couldn’t quite believe that it would be possible to not get any result… Anyway I am now super very disappointed and will never go back to blue tit salon for any service really…

3 October 2021
Unprompted review
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Reply from Blue Tit

Hi Safa, thank you for taking the time to share with us details of your experience in our Brixton salon. We are so sorry to hear that you did not get the results you expected from our Brazilian Blow-dry treatment. We have been reaching out and hope to speak with you soon to discuss this further as it is important to us that you are happy with your hair. Kindest, BT

Rated 5 out of 5 stars

Fantastic experience at Blue Tit Streatham with Federico

Had a fantastic cut/style with Federico at Blue Tit Streatham today. Federico is a truly talented stylist and a total joy to chat to.
Federico always has fresh ideas about how to evolve my hair style and I always leave the salon feeling really pleased with the results.

24 September 2021
Unprompted review
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Reply from Blue Tit

Thank you so much for this wonderful five star review Rebecca. The team is always aiming to deliver high standards of customer service and we really appreciate your feedback! We look forward to seeing you again soon :)

Rated 5 out of 5 stars

Andrea (Brixton) is great, would recommend!

My friend recommended me this salon, and I have never looked back. I have a lot of hair, but it is fine, frizzy and mousey brown - Andrea (Brixton) sorts my hair right out. She honestly transforms my hair and I always leave feeling a million dollars! I usually get a head of highlights, toner, cut and blow-dry.

Great atmosphere and lovely staff as well!

20 September 2021
Unprompted review
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Reply from Blue Tit

Hi Izzi we are so happy to hear you had such a great experience with Andrea in our Brixton salon. We love hearing your feedback and we appreciate the five stars so much! Hope to see you again soon.

Rated 5 out of 5 stars

Fantastic experience with Emily at Clapton salon

Superb experience with Emily (who I followed from the Brockley Blue Tit salon!) at the Clapton salon. Really nice, open space, with relaxed atmosphere and great tunes that made me feel chilled out the moment I stepped through the door - made all the better by the lovely Emily, who I cannot recommend enough.

I had a cut, half head of highlights and olaplex treatment. Emily listened to exactly what I wanted and made suggestions as to what might suit me. At no point did I feel rushed, she really listened to what I wanted and explained what she was doing to my hair every step of the way. She was also lovely to talk to in general, just a kind, sweet and funny person who also happens to be very talented at what she does! I was super pleased with the result and find it to be totally worth the money if you can afford it, will definitely be back. Thanks again Emily!

8 September 2021
Unprompted review
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Reply from Blue Tit

Thank you so much Rosie for this wonderful five star review of Emily. The team is always aiming to deliver high standards of customer service and we really appreciate your feedback! We look forward to seeing you again soon :)

Rated 5 out of 5 stars

Cut, Scalp Bleach and Olaplex with Nancy at Brixton.

I had some major root work needed on my hair; wanting to go back to my silver blunt bob and Nancy at the Brixton salon delivered that. From start to finish she was consultative and a joy to transform my hair. I left feeling great and like I’d been listened to and the look I wanted delivered. Will 1000% recommend Nancy again. Blue Tit lived up to the hype and I would definitely recommend them across the board. Thank you again!

12 August 2021
Unprompted review
Blue Tit logo

Reply from Blue Tit

Hi Becky we are so happy to hear you had such a great experience with Nancy in our Brixton salon. We love hearing your feedback and we appreciate the five stars so much! Hope to see you again soon.

Rated 5 out of 5 stars

Andrea at Brixton is SO GOOD!

Andrea at Brixton is SO GOOD! Always gives me the best highlights, cut and advice about my hair - would definitely recommend!

3 August 2021
Unprompted review
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Reply from Blue Tit

Thank you so much Bryony for your lovely review of Andrea- we really appreciate it. We are so pleased to hear you had such a great experience. Come back and see us again soon!

Rated 5 out of 5 stars

Greenwich hair salon

I have been quite a regular customer of Blue Tit in East Village in the last couple of years and decided to give a try to Greenwich salon last time, around 2 weeks ago. I had a cut with Georgina and she was very welcoming, friendly and able to give me some good advices on the cut.
My hair looked so luminous and healthy as she used some products with no chemicals inside. The overall experience has been very positive and have planned to visit again soon the salon for the balayage.
Federica

3 August 2021
Unprompted review
Blue Tit logo

Reply from Blue Tit

Thank you so much for this wonderful five star review Federica of Georgina in our Greenwich salon. The team is always aiming to deliver high standards of customer service and we really appreciate your feedback! We look forward to seeing you again soon :)

Rated 5 out of 5 stars

Cut & Olaplex with Daisy at Clapton

Had a olaplex and cut with Daisy at Clapton and it was a great experience from start to finish. She gave me lots of advice on my hair type and products to use. Left feeling confident! Will definitely be going back! Thanks Daisy!

31 July 2021
Unprompted review
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Reply from Blue Tit

Thank you for your lovely five star review of Daisy in our Clapton salon! We hope to see you again soon!

Rated 5 out of 5 stars

I had an appointment with cillie

I had an appointment with cillie!
A warm and vibrant soul who made me feel comfortable from the moment I walked in!
Iv never been so pleased with a hair cut in my life! She went through every step with me and gave me little tips for caring for my wavy hair along the way!
I’d recommend anyone to go to her for any hair cut or colour desires, her talent really shows! :)

9 July 2021
Unprompted review
Blue Tit logo

Reply from Blue Tit

Hi Ellie we are so happy to hear you had such a great experience with Cillie in our East Village salon. We love hearing your feedback and we appreciate the five stars so much! Hope to see you again soon.

Rated 5 out of 5 stars

Amazing curly haircut with Andrea in Brixton

I went to the Brixton salon and Andrea gave a new edge and the most amazing cut to my curly hair, including cutting my fringe for the first time ever. I am so in love with the result! We had a thorough consultation at the start and she was really good at advising me and she fully delivered what we had discussed.

4 July 2021
Unprompted review
Blue Tit logo

Reply from Blue Tit

It’s our pleasure Ilaria, thank you for the five stars and wonderful review! We look forward to see you again for you next appointment

Rated 5 out of 5 stars

Andrea’s balayage skills - amazing!

Had a full head of balayage done by Andrea in Brixton and it is BEAUTIFUL. The last time I was in the salon, she did my cut, which was also excellent. So happy to have found a stylist who really gets what I am looking for :)

2 July 2021
Unprompted review
Blue Tit logo

Reply from Blue Tit

Thank you so much for your lovely review of Andrea- we really appreciate it. We are so pleased to hear you had such a great experience. Come back and see us again soon!

Rated 5 out of 5 stars

Such a great experience with Steven at…

Such a great experience with Steven at Blue Tit Peckham. He did a fab job of revamping my (extremely!) lack lustre hair; beautiful colour, great cut, would 100% recommend. Thank you!

18 June 2021
Unprompted review
Blue Tit logo

Reply from Blue Tit

Thank you so much for this wonderful five star review Lorrie. The team is always aiming to deliver high standards of customer service and we really appreciate your feedback! We look forward to seeing you again soon :)

Rated 5 out of 5 stars

I visited Nancy at the Brixton salon

I visited Nancy at the Brixton salon, it was the first time I had been to Blue Tit and I am definitely coming back again! Nancy was really lovely and welcoming and took time to understand exactly what I wanted. We went with a balayage/baby lights/toner combination that looked so natural and sun kissed, I am so pleased with the results. Thank you Nancy xx

15 June 2021
Unprompted review
Blue Tit logo

Reply from Blue Tit

Hi Sophie we are so happy to hear you had such a great experience with Nancy in our Brixton salon. We love hearing your feedback and we appreciate the five stars so much! Hope to see you again soon

Rated 5 out of 5 stars

Great experience in Greenwich

Had a great experience at Blue Tit Greenwich with Georgina. First and much needed haircut after lockdown and she made me feel so comfortable and it felt very safe (lots of sanitising, masks etc). So happy with the haircut and style - exactly what I wanted.

6 June 2021
Unprompted review
Blue Tit logo

Reply from Blue Tit

Thank you so much for this wonderful five star review of Georgina in our Greenwich salon. The team is always aiming to deliver high standards of customer service and we really appreciate your feedback! We look forward to seeing you again soon :)

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