Blue World Pools Reviews 4,315

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professionalism, noting their knowledge and respectful approach. The service, including installation, is consistently described as excellent, with many appreciating the efficiency and quality of the work. People are particularly satisfied with the product itself, highlighting its quality, ease of maintenance, and the enjoyment it brings. However, some customers reported issues with communication, mentioning instances where sales representatives did not follow up as promised or that their calls were not returned. A few other people also felt that the customer service was occasionally unprofessional, with some experiencing unaddressed concerns or feeling that their issues were not adequately resolved.

What people talk about most

Staff

Consumers generally express satisfaction with the staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professional and helpful customer... See more

Facilities

Reviewers highlight positive aspects of facilities, with many expressing their love for their pools and how... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, pleasant... See more

Product

Customers had positive experiences with product. Many reviewers are highly satisfied with their pools,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sales was great. Service department is very busy hard to contact but once you get them they were very patient and made sure all our answers were complete. Luther went above and beyond helping us get w... See more

Rated 5 out of 5 stars

We had pool installed Sept 2025, too late to use it before winterizing it. We uncovered it early May 2026. So impressed with the clarity of the water after taking the cover off and with these ease o... See more

Rated 5 out of 5 stars

Phil got the save- Thanks for reaching out Phil and making sure all ends were net. Failed promises. They’ll tell you whatever they think you want to hear, but when it’s time for them to give th... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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Replied to 34% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Phil came in for a save

Phil got the save-
Thanks for reaching out Phil and making sure all ends were net.

Failed promises. They’ll tell you whatever they think you want to hear, but when it’s time for them to give the extras they promised- completely ghost you. Promised a promotional credit, did everything they asked and provided proof, but never received the credit. Reached out over four times to follow up on this and have been completely ignored for two months.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Helpful, Not Pushy

Everyone was nice and very helpful. I liked the fact that they were not pushy and allowed me to call them when I was ready to move forward with my purchase.

30 July 2025
Unprompted review
Rated 4 out of 5 stars

Me experience with Bule World Pool was…

Me experience with Bule World Pool was very enjoyable very professional experience with the setup crew. The sales rep wasn’t straightforward with a few things. But all said and done I love the pool I pray it last as long as my payments are 12 years is a long time.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Been paying over $230/month for over 8 years and they say we are only half paid off. Customer service is a joke and the warranty for the liner was a lie.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

“I had an amazing with experience with Blue World Pools”

“I had an amazing experience with Blue world Pools! The team was professional, knowledgeable, and truly cared about creating the perfect setup for my home. The quality and craftsmanship exceeded my expectations, and the finished product looks absolutely stunning. Highly recommend them to anyone looking to upgrade their backyard or add a touch of luxury!”

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Good people customer service

Good people customer service. Equipment works well. Good installation and grounds keeping around the pool. I would recommend this company to friends and family to this company.

12 November 2025
Unprompted review
Rated 4 out of 5 stars

Sales was great

Sales was great. Service department is very busy hard to contact but once you get them they were very patient and made sure all our answers were complete. Luther went above and beyond helping us get winterized.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Blue world pools was easy to deal with

Blue world pools was easy to deal with, straight forward and helpful. Would recommend! Most loved part is my daughter that has sensitivity to chlorine can swim in this pool with no issue due to the use of the ion system in place of heavy chlorine!!

Just make sure you plan where you want them to put it and make sure their aren’t rocks in the sand the pad prep guys use. They were great.

27 June 2025
Unprompted review

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