Blurb Reviews 4,628

TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

Decent quality and price HOWEVER, interface will make throw your computer out of your window!!!! Riddled with bugs, and idiotic layout choices, functions not working. Feels like the design team of... See more

Rated 1 out of 5 stars

Excellent print quality—that accounts for the one star. The pages are warped and very difficult to turn, making the entire experience very frustrating. It doesn't feel like a proper book, but like som... See more

Rated 3 out of 5 stars

I started creating Blurb books back in 2010 using Booksmart. I have created over 150 different titles and spent £17K with them. The announcement to drop Booksmart has not been handled well. The conver... See more

Rated 5 out of 5 stars

I've now produced over 60 books through Blurb, all with loads of photos and the results have been very pleasing. The Bookwright software is easy to use and has plenty of options - one example being ab... See more

Company details

  1. Gift shop
  2. Book shop
  3. Hobby shop

Written by the company

Blurb® is a self-publishing and marketing platform that unleashes the creative genius inside everyone. Blurb’s platform makes it easy to design, publish, promote, and sell professional-quality printed photo books, trade books, ebooks, wall art, and more.


Contact info

3.0

Average

TrustScore 3 out of 5

5K reviews

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Replied to 41% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

I’m not being impatient I just need my books to be made correctly.

I got my order of books on Saturday March 7, 2022 and all 100 of the books have streaks going through the pages. I contacted blurb 3 times about the issue and I have yet to hear back from them. I have never had a problem with them responding to me in the past. I wish they would take care of the issue because I need to order more books.

***Edit*** Blurb contacted me and offered a solution to the problem. Blurb is the best. Can't wait to receive the new order.

13 May 2022
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Reply from Blurb

Hello Mimi,

I'm so sorry that your large order arrived with those streaks on the pages. I was able to locate your request and I can see that a member of our support team did connect with you and offer a solution.

Please feel free to reach out to them again if you have any other questions, they are always happy to help.

Best,
Blurb Team

Rated 5 out of 5 stars

How to ship some poems

Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.

10 May 2022
Rated 1 out of 5 stars

No Quality Checking

I ordered 50 books and 31 were bad. More than half had ghost images or text from other books printed on the pages. They were responsive and fixed the issue but it shouldn’t have happened to begin with. I don’t want to do a bulk order and have to check every single book each time to make sure it’s good and then have more than half end up being bad.

9 May 2022
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Reply from Blurb

Hello RK,

I'm sorry that you had this issue with your order. I can see that our support team was able to work with you and find a solution. If you ever have additional questions please just reach out to us.

Best,
Blurb Team

Rated 3 out of 5 stars

Don't Expect Exact Color Rendering in Future Copies of Same Book

As per Blurb's recommendation, I made one copy of a photo book to evaluate the color rendering. As I was quite pleased, I ordered 5 more copies. The color rendering was not as good as the original book. The warm tones were just a fraction off from the original. So, in the end, I would have been better off ignoring their recommendation and ordering the six total books as one order from the start.

9 May 2022
Rated 5 out of 5 stars

Great Job!

I've used this site a number of times for writing the history of our family and our church. They have been ver helpful when I've had questions and their turn around speed is awesome! This time I ordered 55 books and the soft cover far exceeded by expectations. This is my go to place when I need this kind of service!

9 May 2022
Rated 4 out of 5 stars

Great results, but.

This is the second time I have used Blurb. I am thrilled with the result, but wish I could ask my questions and get answers over the phone rather back & forth over the internet.

9 May 2022

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