boardsi Reviews 1,003

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 313 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and responsiveness, highlighting their ability to craft excellent executive biographies and provide great service. Many people appreciate the efficient process and quick turnaround times, finding the user experience to be seamless and easy. However, some customers were not happy with the customer service, mentioning issues like a lack of communication, unfulfilled promises, and uncooperative interactions. A few other people also felt that the service did not deliver on its promises to secure board positions, leading to dissatisfaction with the overall value.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their professionalism, responsiveness,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the efficiency and professionalism... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process... See more

Response time

Clients share positive opinions on response time, with many praising the quick, responsive, and thorough... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the professionalism,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far not much to say. Had a great write up based on the material I supplied that depicts the true nature of who I am. On boarding was March 25th and final presentation April 14th. Not sure if that's... See more

Company replied

Rated 5 out of 5 stars

I want to thank Lisa Williams and the Boardsi staff that prepared a well-written profile for me. The profile made me sound more accomplished than I give myself credit for. I'm looking forward to the p... See more

Company replied

Rated 5 out of 5 stars

People who contacted me were professional, kind, and explained things well. This is new so I had a lot of questions. Their executive bio was awesome, needed very little editing.

Company replied

Rated 5 out of 5 stars

Wow. Lisa was amazing! She took the basic, blah bulleted points from my resume and LinkedIn page, and crafted a wonderful narrative which painted a great picture of who I am, what I have to offer.... See more

Company replied


Company details

  1. Recruiter

Written by the company

boardsi connects Executives and Businesses to streamline the growing process for both parties.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Great experience with onbaording!

Great experience with onbaording!! Lisa/Leadafi was great to work with! The process overall took longer than anticipated. Once Lisa engaged things were excellent and timely.

4 December 2025
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Reply from boardsi

Thank you for your review. I have enjoyed working with you.

Rated 5 out of 5 stars

Lisa and Leadafi are super!

Lisa Williams at Leadafi has been great working with me and fine tuning my professional bio.

5 December 2025
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Reply from boardsi

Thank you for your review. You have been a pleasure to work with.

Rated 4 out of 5 stars

Lisa Williams and the Leadafi program…

Lisa Williams and the Leadafi program provided a positive first experience with Boardsi and Leadafi.
Looking forward to working with the team.

4 December 2025
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Reply from boardsi

Thank you for your review! You are a pleasure to work with.

Rated 5 out of 5 stars

Pain Free - Thank you!

Lisa Williams and team were fantastic to work with when developing my bio for LeadAFI. They worked quickly and efficiently and addressed any changes effortlessly. Appreciate you!

25 November 2025
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Reply from boardsi

Thank you for your review! You have been a pleasure to work with.

Rated 5 out of 5 stars

Boardsi really turned things around for…

Boardsi really turned things around for me when I thought I was ready to leave the platform. for two months I thought Boardsi ghosted me or gave generic runaround responses. Jen Swabi at Boardsi went above and beyond. She personally jumped in, listened to what had gone wrong before, and took immediate ownership of the process. Her responsiveness, genuine care, and expert guidance completely flipped a frustrating experience into a positive one. Thanks to Jen’s dedication and professionalism, I not only regained trust in Boardsi but actually came away impressed. If you’re looking for a board-advisory matching service that has people who truly step up when it matters, Jen Swabi and Boardsi are the real deal. Highly recommend.

26 November 2025
Unprompted review
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Reply from boardsi

Thank you for your review.

Rated 1 out of 5 stars

Bad customer communication, not worth the $

The governance and compliance courses are shockingly low-quality. Sections repeat themselves verbatim, and several of the quiz questions are flat-out wrong, which makes it hard to take the training seriously.

When I enrolled, I was told they’d be connecting me with companies for potential opportunities. But after an entire month with zero communication, I assumed nothing had happened. Only when I called to cancel did I learn (for the first time) that they claimed to have “put me in front of” four companies. The lack of transparency and follow-through was deeply disappointing.

Filters you'd expect to be standard in any platform when searching through aren't available, making searching very time-consuming.

Save your money and look elsewhere.

26 November 2025
Unprompted review
Rated 4 out of 5 stars

The onboarding process was excellent

The onboarding process was excellent. The only recommendation that I'd make is to review the AI generated Bio a little better.

25 November 2025
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Reply from boardsi

Thank you for your review. You are wonderful to work with.

Rated 5 out of 5 stars

Lisa Williams was a great partner!

Lisa Williams was a great partner in her communication, understanding my background and summarizing in the most professional and polished manner. Lisa took the time to carefully articulate the most important and impactful aspects of my career in a manner that would make it easy for potential companies to consider my skill set and value it could bring to their organization.

21 November 2025
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Reply from boardsi

Thank you for your review! You are a pleasure to work with.

Rated 1 out of 5 stars

Great sales pitch, bad product

Excellent sales pitch. No leads. No contacts. Extremely high price. Hard to find the cancellation button. Charged for a month of service after I had requested to cancel. Excellent sales pitch. Underwhelming product.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

Lisa was polite, professional, and prompt. The product was outstanding. The work exceeded my expectations!

12 November 2025
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Reply from boardsi

Thank you for your review. You are a pleasure to work with.

Rated 5 out of 5 stars

Lisa Williams did a terrific job on my profile!

The staff assigned to write my executive profile was Lisa Williams. She did a truly terrific joy distilling my career into a narrative that captured who I am and all that I've done. Her drafts were beautifully written, timely and thorough. She was immediately responsive to my suggested edits and additions. I was truly impressed and humbled by the glowing final product she produced. Overall, the process was seamless for me and I feel excited by the possibilities the profile she created will bring.

30 October 2025
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Reply from boardsi

Thank you for your review. You have been a pleasure to work with.

Rated 5 out of 5 stars

Take the call from Boardsi! Its worth it.

My experience from the initial contact to the publication of my bio was exceptional.
My representative, Lisa Williams was unbelievably phenomenal. Lisa took limited information that I provided and produced a very professional and impressive characterization of me/my career. She obviously took the time to research beyond the limited info I provided. I was "wowed" by the first draft and only had minor edits. Thank you, Lisa!

30 October 2025
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Reply from boardsi

Thank you for your review. I very much enjoyed working with you.

Rated 2 out of 5 stars

Five Months without Placement Progress

I used Boardsi’s services for five months and paid a total of $1,175 in fees. Unfortunately, my experience resulted in no measurable return on investment.

During my membership, I did not receive a single opportunity that progressed meaningfully toward a board or advisory role. As a finance professional, I found that there were very few companies in the financial sector represented, and many of the postings appeared outdated or inactive. Given this, it seemed unlikely from the outset that a placement would materialize.

The service appeared to focus more on maintaining memberships than on delivering tangible placement outcomes.

Communication was also inconsistent. I received an invitation for an “introductory interview” during my membership, but when I asked for clarification, I only received a response after sending a follow-up email. Additionally, less than one month after canceling my membership, I was contacted again via LinkedIn regarding an introductory interview. When I replied that I was not interested in renewing, I did not receive any further response.

The only professionally delivered component during my membership was my Leadafi bio. For that reason, I rated the service two stars rather than one.

26 October 2025
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Reply from boardsi

Thank you for your review! You are a pleasure to work with.

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