boAt Reviews 

I purpose boat sound bar with sub woofer 1550 model, my warranty expired sound bar not working. I try to contact boat paid services
Send mail and call also , from boat no response no any action.

Note : Please don't purchase any item from boat. Waste of money, thanks

Hey,
I’m honestly heartbroken, furious, and deeply disappointed with boAt right now. I’ve never expected this kind of careless, disrespectful service from such a big brand. But here I am, completely let down.

I bought Airdopes 141 Beast Mode for myself, and in just 3 months, they stopped working. Okay, fine. They were under warranty, so I applied for a claim.
A few days later, I got a message saying a replacement product is being sent. And guess what? The product that arrived was again defective. Not physically damaged, but it just didn’t work. I was shocked.

Still, I stayed patient. I applied for the warranty claim again. They picked it up, and after a few more days, I received another one AND IT WAS THE SAME DEFECTIVE PRODUCT AGAIN.
Like, seriously? They didn’t even bother to fix or replace it. Just handed back the same non-working device. What kind of joke is this?

But it doesn’t stop there. I applied for the warranty again, and this time, I get a message from boAt saying,
“Your product is defective so we’re rejecting your claim.”
WHAT?? Are you even listening to yourselves?

I didn’t even use the product. I returned it within 48 hours of receiving it when I found out it wasn’t working exactly as I received it.
And after all this, you still deny my claim?
Do you think your customer is a fool? You’ve wasted over a month of my time. And now you’re sending back the same non-working product again?

Is this how you treat your customers?
Like some joke? Like we don’t matter?

This is unacceptable. I feel insulted, ignored, and cheated.
You made me run in circles, gave me faulty replacements, and then have the audacity to reject my claim saying it’s defective when YOU sent it that way?

And just so you know I’m not going to stay silent about this.
Yes, I have a social media presence, and I will post about this.
I will share everything the entire experience. I will leave the worst review possible, and I will make sure people around me know the truth about your pathetic customer service.

You don’t get to treat customers like trash and get away with it.
This is beyond disrespectful, and I am done being polite.

My experience with boat headphones is very good, the sound quality and product quality seems really good . Well done u guys

I had a very disappointing experience with boAt’s warranty service. I returned my Airdopes 131 ANC (Order #7571624) due to mic and connection issues. Since the model was discontinued, they sent an upgraded replacement — but to my shock, the product I received was used, with visible earwax and scratches on the case.

I immediately informed customer support that I will not accept a used and unhygienic product. Despite responding within the 48-hour timeframe, they closed my complaint without resolving it, saying I didn’t send pictures — even though I had clearly explained why I refused to use or handle the product further.

Now I’m being told there will be no refund, no fresh replacement, and no return of my original product.

This is unacceptable and shows poor customer service for a brand as big as boAt. I expected better.

I hope someone from the boAt team sees this and takes ownership of the issue. I’m still waiting for a fair resolution.

I never seen, 3rd class Company like BOAT company, very bad 👎 customer service & my on experience is very bad customer service, & very bad 👎 product. I suggest don't buy eny product from BOAT company. If u buy ! your money in lost .

Products are very bad, and service also very poor.
No customer support service.
They could not provide any repair service incase of product may difective.
Totally fraud.

Pathetic service. They are experts in rejecting warranty claims. Don't buy BOAT

I'm purchase boat earpods drift model.. and 18.05.2025.i recive product I check left side not work..I create replacement 19.05.2025.
And they recive my product 23.05.2025..
And not give me my replacement not informed me .. after 28.05.2025 I'm very angry to this poor service
And today 29.05.2025.. I call coustmer care and conversation about harassment.. no informed me and no mail conformation..
And they tell your product to recive you 5 to 7 days..
So you check according to boat 19.05.2025 to 05.06.2025.. to time replacement.. total 18 days.. very bad service very late.. I'm not suggest to anyone to purchase these cheap. Lowest service product

Boat is just important there products from china.. it's not manufactured by boat it's manufactured by some cheap chinese manufacturer.. this products can barely able to work for 6 months.. then you'll get 2nd shock it's there after sales support it's the worst support I've ever scene in any brand.. seriously boat just wants to earn money but they don't want to give after sales support, what service agent tell you after warranty is that they don't provide service after the warranty expires.. they what are you doing if you don't provide after sales support.. seriously aman gupta is doing biggest scam in india.. he's scamming the people in the name of lifestyle.. and your company is not no.1 yet idiot stop scamming the people

I’m beyond frustrated with Boat and their so-called customer service. I bought a product from them that stopped working within the warranty period, so I registered a complaint. They initially agreed to exchange the faulty product, and I thought the issue would be resolved.

A few days later, I received a message that the replacement was delivered – but I NEVER received anything. No product, no call, no update. I immediately contacted their customer care via email and phone. At first, they acknowledged the issue and said it would be resolved “within a few hours” or “a couple of days.” That was over a month ago.

Since then, I’ve sent multiple emails, made numerous phone calls, and every single time, I get the same robotic response: "Our team will contact you within 24-48 hours." Guess what? They never do.

They took my original product, never gave me a replacement, and now I’m left with nothing. No product, no resolution, no support. Just false promises and zero accountability. It feels like they are just stalling until I give up.

Boat has absolutely the worst customer service I’ve ever encountered. They do not care about their customers once they have your money. This experience has been mentally exhausting and a total waste of time.

To anyone thinking of buying from Boat – DON’T DO IT. If anything goes wrong, you’ll be stuck in a never-ending loop of lies and delays. Save yourself the stress and choose a brand that actually respects its customers.

My experience was good but you can improve it little bit more.

It's too expensive for a middle class person to buy.

Your quality of product is outstanding there is no compromise in quality.

You can go for more electronic products which are available at High rate in other company.

All is good just improve in your rate.

Your quality is awesomeeee.

Worst and low quality products. I have used manyand now I'm switched to Sony. Not Bluetooth friendly, low quality material and it can harm your ears.

I had purchased boat basheads 100 earphones from Amazon. After 2-3 days one side stopped working so I raised a complaint in the website. It asked me to upload an invoice, so I uploaded the image of the hardcopy of the invoice I had received from Amazon. And multiple times the company e-mailed me to re- upload invoice as it wasn't 'clear'. I even tried to upload a clear invoice still it kept asking me to re- upload. I had even upload a very clear digital image and the company mailed that I have reached max attempts for warranty. Never purchase from boat, local companies are much better.

No delivery on prepaid product, no refund provided even after many calls and mails

I ordered the airdopes 181 pro (order ID 8019547) on 14th of may 2025 and it was prepaid order and without contacting me the delivery agent returned the product to the boat warehouse and since then I am asking to refund my amount but the customer care is doing nothing just asking me to wait more and more.
Do not buy Boat product they are fraudsters....

Ordered a boat 580 portable bluetooth speaker pine green, a half filled water bottle of sprite was given in the box. And now when I am complaining to the customer care they are saying to wait for 48hrs without proper acknowledgment that also for 2 times. This is how they treat customers.

I bought a neckband from boat showroom and that's faar bettel then my ear buds a realistic voice seems that I am listening the song in front of me only

I bought boat rockerz 261 pro, does not look good when you wear it, hard to handle, uncomfortable and the mic enx is no good. Boat lifestyle doesn't return/refund or even exchange for another product. Very disappointed

I have already purchesed boat ear buds a month ago but unfortunatly thoses ear buds was faulty and not working proprely .after tht i have raised a warrenty compalint for my ear buds in a form of replacment 10th april 2025 while company has picked my ear buds after tht they have delayed every time my shipment by telling me we have courier partner issue...i am requesting everyone plzz dont buy anything from this cheap and worriest comapny ...they are selling faultyt and disfunctiong things .......

I purchased a pair of Boat Airdopes from Amazon, and within just two months, they stopped working. I contacted Boat’s service centre and submitted the damaged product under warranty. I was informed that the item would be replaced with a new one.

Since then, there has been no update, no replacement, and to make matters worse, they never even returned the damaged product. I've followed up multiple times, but there’s been no proper response or resolution.

This experience shows a complete lack of responsibility and customer support from Boat Lifestyle. It feels like I’ve been scammed.

I strongly advise others to stay away from this brand. Don’t be misled by flashy ads or low prices—the after-sales service is non-existent. If you value your money and peace of mind, look elsewhere.