Boca Raton Resort Reviews 10

The Boca Raton resort ONLY provides EXCEPTIONAL customer service in the collection of payments. Party planning? Nope, no response. Timely calls from the different departments to plan a $20,000 party that we have paid in full for? Nope still no response. Assistance for employees of our company to get rooms squared away for said party? Haha, you guessed it, no. Request a payment link for the final payment for the party (already paid)? INSTANT REPLY. The Boca Raton Resort should be ashamed and embarrassed of themselves. I have gotten better customer service at a Motel 6. Absolutely trash customer service, and a horrendous look for this resort. This will be the LAST TIME, we sign up for anything with this hotel.

I had an amazing stay here during my recent trip to meet my soon to be business partners in the USA. Thank you Boca Resort!

I love this hotel. This hotel is always an incredible visit for me and my boyfriend. Opulent and romantic. The blue is our favorite restaurant and all the amenities. I haven't seen a spa-like this in a while!!

I had a really nice time with my friends and certainly will be going back soon. Just be sure to kind enough to tip the staff. They are working hard to make everyone happy. I surely appreciated it.

Horrible service. Managers are rude idiot.

Really bad hotel, Dirty rooms, bad service, rude people

All in all really bad experience.

Bad Service, rude behavior of the staff towards the guests. I don't feel safe or comfortable staying here any longer if someone can just be removed from the hotel for no reason.

Worst place to stop! Management are a waste of time! They kick you out if they don't like you and come up with poor excuses. Do not waste your money and come here. Go elsewhere.
Dirty rooms, hairs all over the bath! Broken accessories. Room smells of dogs and damp!