Easy to place an order, kept informed of process and very quick delivery. Delighted with both purchases. Another long sleeved Breton! True to size and great fit. White top with cut out detail at nec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Contact info
Boden, Kirby Road, Glenfield Leicester, , LE3 8DU, United Kingdom
- 0330 333 0000
- cservices@boden.co.uk
- www.boden.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality and service
Great quality and service
I ordered 2 children’s t shirts. They were delivered the next day after ordering and I was pleased with the quality of the cotton material used. They wash well and keep their shape.
Excellent communication
Although I sent the item back, I remain impressed with Bodens communication. The website is easy to navigate too
Boden deserves 5 stars because although…
Boden deserves 5 stars because although the dresses I bought just didn’t suit my shape they were of beautiful quality and the delivery and return process was extremely efficient
Sizing is usually consistent but I…
Sizing is usually consistent but I found this latest top a bit on the tight side.
Very prompt processing
Very prompt processing. It literally arrived the next day - I don’t think I have ever had as fast a turnaround and I didn’t pay for faster delivery. The items were lovely. I had sized up on a jumper based on feedback from other customers and this looks to be appropriate.
Love the dress and cape…but…
Love the dress and cape, bought for my daughter for our wedding. Unfortunately we’ve received and the colour of f the hearts don’t match. We bought for her to wear as a set, and it’s not what we expected.
Clothes are beautiful and as described
Clothes are beautiful and as described. Postage was pricey, the one thing that made me hold off for a few weeks before actually buying.
Quality Shoes
Quality Shoes, Well Made in A soft Suede. Sturdy and Very Comfortable.
Stylish and a Gorgeous Neutral colour that goes well with my Wardrobe
Great dress
Fantastic and very helpful customer…
Fantastic and very helpful customer service! Gives me great confidence to purchase from this company .
Easy to order and quick delivery
Easy to order and quick delivery. Dress is perfect. Lovely colour and great fit.
I’m so pleased with my long jersey…
I’m so pleased with my long jersey skirl. The fabric is of good quality, is very comfortable with a wide waistband, side pockets and easy flowing style. As always, Evri delivery was prompt and reliable.
Sad buy…
I thought the quality of the cloth used on the tee shirt was very poor, not what I would expect from a company like Bowdens. The fit was fine but when I tried it on the cloth felt rough against my skin.
Service was great but a bit disappointing.
Service was great. Fit not as good as usual as the tongue keeps moving to the sides causing rubbing where it folds and kinks. Inside fabrics is slippery. I’m an overseas buyer so photograph made the colour look more black than dark green. I wanted black and pink. A bit disappointed this time. Gill.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








