bohobuffalo.com Reviews 

344
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, vibrant colors, and unique design of the stylish clothing and accessories available. Many people love purchasing beautiful items like suede jackets, hats, and jewelry that feel comfortable and look amazing. Consumers also mention that the delivery service is remarkably fast, making it very easy to order online. Reviewers consistently note that all purchased products arrive promptly and match their exact descriptions. Happy buyers regularly recommend the friendly customer service and wonderful collection of goods. Shoppers find great value in these durable and wonderful pieces that receive endless compliments.

What people talk about most

Product

Reviewers express strong satisfaction regarding the product quality, highlighting beautifully made western... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made western bags, stylish... See more

Delivery service

Consumers find delivery service to be efficient and satisfactory, as orders are placed easily and packages... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company has the most amazing clothes and bag & jewellery. The owner EJ is so helpful and great customer service Paul who always there to help and get back to u on orders or items u would like... See more

Rated 5 out of 5 stars

Love my Western Hat. Excellent quality and value for money. It got its first outing at Garth Brooks in Hyde Park. Very comfortable , even in 36 degree heat! No hesitation in recommending its purchase... See more

Rated 5 out of 5 stars

I love every item I've ever bought from here. Thought is put into the inclusion of every item into each collection. EJ the owner is such a lovely person who cares about every single one of her custome... See more

Rated 5 out of 5 stars

Amazing gem of a company!! Have loved everything I have bought- clothes and handmade silver jewellery! Fantastic quality and a bit different. Loving the western theme.


Company details

  1. #37 of 272 best companies in Fashion accessories shop

Written by the company

Boho Buffalo is a unique brand of Boho Chic Accessories for women. This online Bohemian fahsion brand is based in the UK, spacialising in handmade and fairtrade Jewellery, Boots, Bags, T-Shirts and Scarves. The boho and western themed designs are customisable and include sterling silver, gemstones, dichroic glass and genuine leather. Its everything a free spirited woman needs to express her individuality!


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(344)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent advice given prior to my…

Excellent advice given prior to my purchase of a stunning Fedora Hat. Just love it! It was posted out very promptly but with the postal strikes it did take a bit longer to get to me. Highly recommend this company if you want something a bit different.
My hat is well made and a gorgeous colour. It was packed well with no damage for posting. Thank you.

9 December 2022
Rated 5 out of 5 stars

What makes this amazing is the customer…

What makes this amazing is the customer service and the quality of all products I have received. The handmade jewellery is outstanding and doesn't tarnish. Unique style and elegance to all products which makes you feel special when wearing the pieces.

30 November 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks for taking the time for such a lovely review hun x

Rated 5 out of 5 stars

First time but definitely not the last

First time I’ve shopped with Boho Buffalo, and I’m delighted with my purchase. Buying from the site was easy, and delivery was fast and well packaged
Even though the first pair of jeans I ordered were too small, it was an easy return and replacement was sent very quickly.
The quality of the jeans is fantastic and the scarf is beautiful.
Will definitely be back, and have no hesitation in recommending Boho Buffalo

15 November 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Yei! So glad you're pleased and that you'll be back! Thanks so much for taking the time to review so thoroughly and positively Cate. Hope you'll get much enjoyment and comfort from your jeans!

Rated 1 out of 5 stars

Not customer focused

Sorry, but received the wrong shoes! Then emailed the company 3 times and had no response! Had to contact them directly on Instagram to get a response.. then I had to get someone stay at my house to collect the wrong shoes they delivered, received the correct item now, thought they could of refunded my delivery charge, but instead got nothing! Sorry, but not really customer focused for me… you only know what a company is truly like, when something goes wrong.
I’ve just read your reply! What you forgot to mention is that it was not an “instant reply on Instagram” and the email you sent yesterday was rather sarcastic, and I asked you not to email me again!
I did send you the emails that I sent and didn’t receive a reply! My boots were not collected in the morning, but late afternoon. The boots you resent came 3 days later and they were delivered to a neighbours house, not signed for. I was lucky to have honest neighbours.
Sorry, but for me, I didn’t receive good customer service.

18 November 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

We are sorry to hear you feel this way Liza, and that we could not meet our usual high standard of service on this occasion. I'm sure you will see from all the other reviews on this page that we are an extremely customer focused business with many return customers.
We have only been told about the 2 emails and as you know we continue to investigate this, as we never received them. When your instagram message was received you
had an instant reply and profuse apologies, even though this was out of our business hours (11:30pm). Within minutes it was arranged that the correct size was dispatched by express postage and that the incorrect boots were collected by royal mail from your doorstep by the very next morning. There were also follow up messages to ensure you received the correct item and we offered 24hr reply service by whatsapp if you needed anything further.
As you can see this is the only bad review we have EVER had and pride ourselves on outstanding customer service. There will be the odd occasion that a technical or logistical error will occur and we can only apologise yet again that on this rare occasion it was you that had to experience a complication.
We feel that we did all we could to resolve the issue the instant we were made aware, and hoped you felt assured. We hope the high quality boots you received will bring you joy and make up for the initial sizing issue and we thank you for your custom and feedback.
We have now put measures in place to avoid system errors in future so we thank you for bringing this to our attention.

Rated 5 out of 5 stars

Excellent products and service

I ordered two beautiful Aztec print clothing items. The quality and fit are excellent, and my order was beautifully packaged and delivered within the promised timescale.

2 November 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks so much Susan, you're such a valued customer! x

Rated 5 out of 5 stars

Fabulous Customer Service

Love my jacket and the customer service is so good. I sent a query in the evening and got a reply almost immediately!

31 October 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks so much for taking the time to share your kind words Paula, so glad to hear you're happy!

Rated 5 out of 5 stars

I have been looking for some American…

I have been looking for some American western jeans and these were perfect. They were so good and customer service great too that I have ended up ordering the Aztec jacket and denim jacket. The Aztec jacket has arrive and I love it. Thank you.

29 October 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks for all your enthusiasm and custom Nina! Hope we can continue to make you smile!

Rated 5 out of 5 stars

Consistently Good I have been shopping at Boho Buffalo…

I have been shopping at Boho Buffalo and have consistently found the top quality and originality of their clothes are unequalled. Emma-Jayne and her small team go above and beyond to help with everything from measuring and sizing to ensure your choice of clothes fits you to doing her very best to make sure it arrives on time for you. Quite unique!!

2 November 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks so much for taking the time to share your kind words Susan, hope you'e getting much enjoyment from that beautiful Teal Jacket!

Rated 5 out of 5 stars

A really easy process from start to…

A really easy process from start to recieving the product. Quality is amazing and beautifully made. Would highly recommend.

28 September 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks so much for this lovely review Charlotte, always here when you need anything and thanks again for your custom.

Rated 5 out of 5 stars

Another fantastic order

Another fantastic order. BB always delivers!! Beautiful, unique items, fast delivery and great advice from the lovely EJ, always helpful !

25 September 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks for the lush review Maria, and ALL the support this year!

Rated 5 out of 5 stars

I always love a Boho Buffalo delivery

I always love receiving my parcels from here, they are always beautifully presented as well!
If you have been debating it… order the denim jacket, you won’t be disappointed! It’s gorgeous!

23 September 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Ah thanks Leanne! It's a beaut isn't it! Really appreciate you writing this x

Rated 5 out of 5 stars

Unique and high quality boutique

Emma-Jayne goes above and beyond for her customers, including trying on a garment and sending me pictures for an idea of size so I could decide whether to purchase. Boho Buffalo stock is always unique, high quality and packaged beautifully.

16 September 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks so much for taking the time to share your kind words Charlotte, so glad to hear you're happy and always a pleasure helping you out x

Rated 5 out of 5 stars

Beautiful products

Beautiful products, great service

18 September 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks so much for taking the time to share Stacey and for being such a dedicated customer x

Rated 5 out of 5 stars

Kimono is a versatile, lovely addition

The kimono is a lovely item and well-priced. I think it gives me the versatility to wear as an autumn/spring/and summer item. Quite long so I will need to wear with heels so it doesn't drag on the floor (I am just under 5ft 4in). Despite the delays with the postal service, I received it quite quickly.

22 September 2022
bohobuffalo.com logo

Reply from bohobuffalo.com

Thanks for the kind review and feedback Hilary!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look