BoilerBoiler Reviews 

350
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently describe the overall service as exceptionally efficient, professional, and reliable throughout every single stage of their home heating improvement projects. Many individuals note that getting their complex systems maintained or repaired is always handled with remarkable attention to detail and care. Some reviewers were happy with how quickly engineers arrived to resolve urgent breakdowns and restore essential hot water promptly without delays. Local people also deeply appreciate the friendly staff who communicate clearly, answer all questions thoroughly, and leave work areas extremely clean and tidy afterwards.

What people talk about most

Service

Reviewers highlight high satisfaction with the service, consistently praising the team for being punctual,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that engineers arrive promptly,... See more

Quality

Users describe satisfaction with quality, noting that all work is carried out to a high standard and... See more

Response time

People report positive experiences with response time, highlighting fast assistance and prompt service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Probably, Like many. I failed to follow up on my boiler servicing after COVID. Just before Christmas my boiler kept losing pressure and required trips into the loft to re pressurise. We manged to limp... See more

Rated 5 out of 5 stars

First time I have used Boiler Boiler. What a relief. Unlike previous service company, Boiler Boiler turned up well within the time window promised. Engineer was pleasant and courteous. Work was comp... See more

Rated 5 out of 5 stars

Problem with our boiler fixed within hours of fault occuring two weeks ago. Also Annual Service carried out today. Excellent efficient service all round. We are new to Company and will certainly use a... See more

Rated 5 out of 5 stars

Just had our boiler serviced and new gas certificate issued. Fantastic service as always, arrived on time very friendly did a great job. Very respectful as it was wet out removed shoes without even b... See more


Company details

  1. Heating service
  2. also in
  3. Central Heating Service

Written by the company

Expert heating. Trusted at home. BoilerBoiler is the trusted local heating company for Southminster, the Dengie, Maldon and surrounding areas. Established in 2015, our friendly, fully qualified engineers are Gas Safe and OFTEC registered, with the experience to look after gas, LPG and oil heating systems safely and properly. We help homeowners, landlords and residents of mobile homes, static caravans, park homes and holiday lodges. Our services include boiler and heating repairs, annual servicing, new boiler installations, LPG and oil heating services, landlord gas safety certificates and BoilerCare monthly plans. Whether you have no heating, need a reliable annual service or are considering a new boiler, we provide clear advice, dependable appointments and quality workmanship without the hassle. Finance options are available on new boiler installations, subject to status and terms. BoilerCare gives customers ongoing support and peace of mind, with a choice of plans for different boiler types and levels of protection. We are a local team trusted by hundreds of customers for fast responses, friendly service and work completed properly. No stress. No chasing. Just sorted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

350 reviews

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4.9

All reviews

(350)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional service and very competitive priced

Very professional service. Engineer was very helpful clean and through. Service sheet and invoice were sent via email as soon as payment made. I have used this company for 3 years now ever since I moved to this area and would have no hesitation in recommending them to anyone. They deal with any issue very quickly, even when it's just to reassure us.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

First Class

From first enquiry through to completion of job, it was a pleasure to deal with Mark & Sean. Prompt, reliable, courteous & effective. Would use them again with no hesitation

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company.

Boiler Boiker always offer a brilliant service.
I’ve been using Mark and his crew for years now.
They are always punctual and keep in touch letting you know exactly when they will arrive and work to suit my timings.
Work is top notch and I wouldn’t use anyone else.
Also very reasonably priced.
Saved me thousands when renewing my boiler compared to British Gas. Installed an excellent boiler with Nest thermostat.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Mark and his…

I would highly recommend Mark & his team, they were very knowledgeable, got the job done to an excellent standard and were clean tidy and punctual. They have worked on two boilers for me and both dealt with in the same professional way. Thank you!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

First class service from boiler boiler from start to finish.
We had 4 new radiators installed to replace existing ancient/rusting ones from the 1970’s, with column versions.
The whole process was extremely easy from quote to completion/payment.
Little extras like painting behind, after removing old and installing new, was really appreciated.
Can’t recommend them highly enough.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Explained everything to me and nothing was too much trouble. Mark turned up when he said he would and fixed my problem to a very high standard. I can not recommend him enough.
10 out of 10

18 June 2025
Unprompted review
Rated 5 out of 5 stars

We are very happy …

We are very happy with the service we recieved from boiler boiler. Mark actually installed our boiler 11 years ago and I had mislaid my certificate and needed one due to moving. I contacted them via email, recieved a prompt reply and made an appointment for them to commission boiler and provide a certificate and they did a service, very efficient. I would definitely recommend.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Professional and caring Company

We have been using Mark and Sean for a number of years not only for gas boiler servicing but also fault finding, Mark's patience is endless, and also supplying and fitting a new boiler. Their work is excellent, the process to book and pay very easy and they are always on time and show great care in the home. Thank you

22 May 2025
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Linda, thank you so much for taking the time to leave us this excellent review!

All feedback is imperative to us as a small local business.

We do hope to work with you again in the future!

Rated 5 out of 5 stars

BB are a reliable local company…

BB are a reliable local company offering a good competitive service. We have used them for many years and have no problem recommending them.

8 May 2025
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you Paul for recommending Boiler Boiler!

As a small local business we cherish the feedback that we receive and glad that you are pleased with the service that you received from us.

Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service, thank you so much. Can HIGHLY RECOMMEND 💫💫💫💫💫

9 May 2025
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Amanda - thank you so much for leaving us a review. We are thrilled that you are pleased with the service that you received.

We do hope to work with you again in the future!

Rated 5 out of 5 stars

Great service

Great service, can’t recommend highly enough. Friendly, understanding and helpful thank you.

22 April 2025
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for recommending Boiler Boiler! Feedback is very helpful for our customers - present and new!

Thank you again.

Rated 5 out of 5 stars

Top service

Top service - on time and delivered professionally

25 April 2025
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for taking the time to leave Boiler Boiler a 5* review - appreciated!

Hope to work with you again in the near future.

Rated 5 out of 5 stars

A fantastic company with fantastic…

A fantastic company with fantastic workers 👷

22 April 2025
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you Logan for taking the time to leave Boiler Boiler a 5* review. We will share this feedback with the team.

Hope to work with you again in the future!

Rated 5 out of 5 stars

Efficient and affordable service

Prompt service..turned up when they said they would, completed job quickly and efficiently without any mess!! Was v impressed and wouldn't hesitate to recommend.

11 April 2025
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

We appreciate you taking the time to leave us feedback! Thank you for the lovely comments which are valuable to us and for future customers.

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